NYU Grossman School of Medicine
Medical Assistant (FGP) Brooklyn, Russian speaking preferred
NYU Grossman School of Medicine, New York, New York, us, 10261
Overview
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant (37.5).
Job Responsibilities
Escorts patients to exam rooms
Cleans and stocks exam rooms
Measures and records patient vital signs
Obtains and processes blood samples as per NYULH policy
Support equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
Promotes a positive patient experience
Communicates effectively with providers and administrative staff, escalate issues
Answers phone calls
Reviews and respond to in basket messages
Follows up on Rx refill requests
Assists physician with patient intake and transcribing visit into EPIC
Performs other duties as needed
Clinical & Administrative Responsibilities
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
Assists with maintaining patient flow to and from exam rooms and treatment areas; escorts patients and specimens throughout the facility
Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
Communicates the functionality and purpose of MyChart to patients during intake
Ensures appropriate translation services or equipment are in place prior to the start of visit
Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy and procedure
Performs Point of Care testing such as EKG, glucose testing, pregnancy test, urinalysis, following organizational policy and procedure, with documentation of any required competency
Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history
Reviews and imports any Prepare for your Visit, Outside Information and patient history prior to provider encounter
Works with clinical team to ensure log books related to equipment, specimen collection and other clinical safety measures are followed per FGP standards
Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories; may also be required to scan and/or upload diagnostic reports and link them to their associated order in Epic
Maintains patient privacy as it relates to HIPAA standards
Handles appropriate patient calls and documents outcome of all patient communications as needed; refers all clinical questions/concerns to RN/Provider
Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience
Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries
Proactively anticipates patient needs, participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify)
Escalates to leadership as appropriate and shares ideas to improve patient experience and access
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
Takes a proactive approach to ensure practice staff are versed in Access Agreement gold standard principles
Minimum Qualifications To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a nationally recognized accredited institution (such as AAMA, AMT, NCCT, or NHA). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language is an asset. Demonstrated ability in computer skills. Ability to complete multiple tasks efficiently in a teamwork environment focused on positive patient care experience.
Preferred Qualifications MA experience preferred. EKG, phlebotomy and venipuncture experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with a comprehensive benefits and wellness package. The benefits and wellness package is designed to allow you to focus on what truly matters. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is 58,755.00 - 58,755.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
#J-18808-Ljbffr
Position Summary: We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant (37.5).
Job Responsibilities
Escorts patients to exam rooms
Cleans and stocks exam rooms
Measures and records patient vital signs
Obtains and processes blood samples as per NYULH policy
Support equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
Promotes a positive patient experience
Communicates effectively with providers and administrative staff, escalate issues
Answers phone calls
Reviews and respond to in basket messages
Follows up on Rx refill requests
Assists physician with patient intake and transcribing visit into EPIC
Performs other duties as needed
Clinical & Administrative Responsibilities
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
Assists with maintaining patient flow to and from exam rooms and treatment areas; escorts patients and specimens throughout the facility
Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
Communicates the functionality and purpose of MyChart to patients during intake
Ensures appropriate translation services or equipment are in place prior to the start of visit
Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as per organizational policy and procedure
Performs Point of Care testing such as EKG, glucose testing, pregnancy test, urinalysis, following organizational policy and procedure, with documentation of any required competency
Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history
Reviews and imports any Prepare for your Visit, Outside Information and patient history prior to provider encounter
Works with clinical team to ensure log books related to equipment, specimen collection and other clinical safety measures are followed per FGP standards
Supports best practice workflows for MIPS by updating medical records with patient vital signs and histories; may also be required to scan and/or upload diagnostic reports and link them to their associated order in Epic
Maintains patient privacy as it relates to HIPAA standards
Handles appropriate patient calls and documents outcome of all patient communications as needed; refers all clinical questions/concerns to RN/Provider
Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience
Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries
Proactively anticipates patient needs, participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify)
Escalates to leadership as appropriate and shares ideas to improve patient experience and access
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
Takes a proactive approach to ensure practice staff are versed in Access Agreement gold standard principles
Minimum Qualifications To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a nationally recognized accredited institution (such as AAMA, AMT, NCCT, or NHA). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language is an asset. Demonstrated ability in computer skills. Ability to complete multiple tasks efficiently in a teamwork environment focused on positive patient care experience.
Preferred Qualifications MA experience preferred. EKG, phlebotomy and venipuncture experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with a comprehensive benefits and wellness package. The benefits and wellness package is designed to allow you to focus on what truly matters. NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is 58,755.00 - 58,755.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
#J-18808-Ljbffr