NYU Langone Hospitals
Medical Assistant (FGP) Brooklyn, Russian speaking preferred
NYU Langone Hospitals, New York, New York, us, 10261
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history. An integral part of
NYU Langone Health , the Grossman School of Medicine is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant (37.5).
In this role, the Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities
Escorts patients to exam rooms
Cleans and stocks exam rooms
Measures and records patient vital signs
Obtains and processes blood samples per NYULH policy
Supports equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
Promotes a positive patient experience
Communicates effectively with providers and administrative staff; escalate issues
Answers phone calls
Reviews and responds to in-basket messages
Follows up on Rx refill requests
Assists physician with patient intake and transcribing visit into EPIC
Performs other duties as needed
Clinical & Administrative Responsibilities
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
Assists with maintaining patient flow to and from exam rooms and treatment areas; escorts patients and specimens throughout the facility
Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
Communicates the functionality and purpose of MyChart to patients during intake
Ensures appropriate translation services or equipment are in place prior to the start of visit
Assists with blood/specimen collection and ensures proper handling and processing of specimens per organizational policy
Performs Point of Care testing such as EKG, glucose testing, pregnancy test, urinalysis, following organizational policy and with competency documentation
Preps the patient encounter ensuring that all relevant information for visit is up-to-date
Reviews and imports relevant patient information prior to provider encounter
Works with the clinical team to ensure log books related to equipment, specimen collection and other safety measures are followed per FGP standards
Supports best practice workflows for MIPS by updating medical records with patient vital signs and immunization histories; may scan and upload diagnostic reports and link to orders in Epic
Maintains patient privacy in accordance with HIPAA standards
Handles appropriate patient calls and documents outcomes of all communications; refer clinical questions to RN/Provider
Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH mission, vision, and values
Greets patients warmly and professionally, communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions
Proactively anticipates patient needs and participates in service recovery; escalates to leadership as appropriate
Shares ideas to improve patient experience and access with leadership
Partners with Patient Access Center and Central Billing Office to support positive patient experience
Takes a proactive approach to ensuring practice staff are versed in Access Agreement principles
Minimum Qualifications High school diploma or equivalent. Completion of a Medical Assistant Program from an accredited institution, OR upon hire hold a current medical assistant certification from a nationally recognized institution (e.g., AAMA, AMT, NCCT, NHA). Competencies: working knowledge of English (verbal, reading, writing); computer skills; ability to multi-task and work in a team to deliver positive patient care experience.
Preferred Qualifications MA experience preferred. EKG, phlebotomy and venipuncture experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. Applications are completed online. Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with New York state law on salary transparency. The range for this role is $58,755.00 annually. Actual salaries depend on factors such as experience, specialty, education, and hospital need. This range does not include bonuses or other compensation or benefits. To view the Pay Transparency Notice, please click here.
#J-18808-Ljbffr
NYU Langone Health , the Grossman School of Medicine is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant (37.5).
In this role, the Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medical Assistant is also responsible for administrative tasks, such as scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities
Escorts patients to exam rooms
Cleans and stocks exam rooms
Measures and records patient vital signs
Obtains and processes blood samples per NYULH policy
Supports equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
Promotes a positive patient experience
Communicates effectively with providers and administrative staff; escalate issues
Answers phone calls
Reviews and responds to in-basket messages
Follows up on Rx refill requests
Assists physician with patient intake and transcribing visit into EPIC
Performs other duties as needed
Clinical & Administrative Responsibilities
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth
Assists with maintaining patient flow to and from exam rooms and treatment areas; escorts patients and specimens throughout the facility
Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient
Communicates the functionality and purpose of MyChart to patients during intake
Ensures appropriate translation services or equipment are in place prior to the start of visit
Assists with blood/specimen collection and ensures proper handling and processing of specimens per organizational policy
Performs Point of Care testing such as EKG, glucose testing, pregnancy test, urinalysis, following organizational policy and with competency documentation
Preps the patient encounter ensuring that all relevant information for visit is up-to-date
Reviews and imports relevant patient information prior to provider encounter
Works with the clinical team to ensure log books related to equipment, specimen collection and other safety measures are followed per FGP standards
Supports best practice workflows for MIPS by updating medical records with patient vital signs and immunization histories; may scan and upload diagnostic reports and link to orders in Epic
Maintains patient privacy in accordance with HIPAA standards
Handles appropriate patient calls and documents outcomes of all communications; refer clinical questions to RN/Provider
Patient Experience and Access
Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH mission, vision, and values
Greets patients warmly and professionally, communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions
Proactively anticipates patient needs and participates in service recovery; escalates to leadership as appropriate
Shares ideas to improve patient experience and access with leadership
Partners with Patient Access Center and Central Billing Office to support positive patient experience
Takes a proactive approach to ensuring practice staff are versed in Access Agreement principles
Minimum Qualifications High school diploma or equivalent. Completion of a Medical Assistant Program from an accredited institution, OR upon hire hold a current medical assistant certification from a nationally recognized institution (e.g., AAMA, AMT, NCCT, NHA). Competencies: working knowledge of English (verbal, reading, writing); computer skills; ability to multi-task and work in a team to deliver positive patient care experience.
Preferred Qualifications MA experience preferred. EKG, phlebotomy and venipuncture experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. Applications are completed online. Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with New York state law on salary transparency. The range for this role is $58,755.00 annually. Actual salaries depend on factors such as experience, specialty, education, and hospital need. This range does not include bonuses or other compensation or benefits. To view the Pay Transparency Notice, please click here.
#J-18808-Ljbffr