HR Associate Job at Global Technical Talent in Parsippany-Troy Hills

Primary Job Title: HR Associate

Alternate/Related Job Titles

• Human Resources Associate
• HR Shared Services Specialist
• HR Coordinator
• HR Generalist – Shared Services
• People Operations Associate

Location

Parsippany, NJ

Onsite Flexibility

Hybrid (4 days onsite / 1 remote)

Contract Details

• Position Type: Contract
• Contract Duration: 6 months (extendable)
• Start: As Soon As Possible
• Pay Rate: $27.50/hr
• Shift/Hours: Monday–Friday, 8:30 a.m.–5:00 p.m. (EST)
• Hours/Week: 40

Job Summary

The HR Associate provides centralized HR Shared Services support, acting as a key liaison for employees and managers. This role handles a high volume of HR inquiries, processes transactions in Workday, and ensures compliance with company policies and federal/state regulations, including I-9 and eVerify requirements. The ideal candidate demonstrates strong customer service skills, high attention to detail, and proficiency with HR systems in a fast-paced, team-oriented environment.

Key Responsibilities

• Serve as the first point of contact for employees via phone and HR systems, creating and managing HRConnect cases.
• Resolve HR inquiries related to onboarding, offboarding, job changes, benefits, and leave management.
• Perform Workday data entry and transactions for employee lifecycle events.
• Ensure compliance with HR policies, records retention, and employment verification processes.
• Provide guidance on HR policies and procedures while maintaining confidentiality.
• Support Open Enrollment, Leave of Absence, and employee data management activities.
• Collaborate effectively across HR, Payroll, IT, and Legal shared services teams.
• Identify issues and elevate complex matters to HR Specialists when necessary.
• Deliver consistent service excellence in alignment with company standards.

Required Experience

• 1–5 years of experience in HR, preferably across multiple functions such as onboarding, offboarding, HRIS, and benefits administration.
• Previous experience in a shared services or call center HR environment.
• Familiarity with I-9 and eVerify procedures and employment records compliance.
• Experience working with Workday, ADP, or similar HRIS platforms.

Education

• Bachelor’s degree in Human Resources or a related field required.

Required Skills

• Customer service and professional phone etiquette
• Data entry and accuracy in HR systems
• Strong written and verbal communication skills

Preferred Skills

• Proficiency in Google Suite (Gmail, Drive, Sheets, Docs, Slides, Calendar)
• Bilingual in Spanish and English
• Knowledge of Neocase, ServiceNow, Salesforce HR, or Oracle case management tools
• Experience with records retention protocols and HR compliance

Additional Skills

• Confidentiality and discretion
• Initiative and problem-solving ability
• Adaptability in high-volume, fast-paced environments

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

A leading roofing manufacturer in North America, known for its commitment to innovation, sustainability, and customer satisfaction. The company provides high-quality products that help build the American dream through superior craftsmanship and industry-leading standards.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across construction, manufacturing, banking, and technology throughout the U.S. and Canada.

Job Number: 25-27549