DARCARS Automotive Group
Customer Service / Call Center Representative
DARCARS Automotive Group, Rockville, Maryland, us, 20849
Customer Service / Call Center Representative
Join to apply for the
Customer Service / Call Center Representative
role at
DARCARS Automotive Group
We’re looking for Call Center Agents to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth.
What We’re Looking For:
A positive, patient, and active listener
Experience in a call center or customer service role (automotive experience is a plus!)
Ability to multitask and stay organized in a fast‑paced environment
Basic computer skills
What We Offer:
Employee discounts on vehicle purchases, parts and service repairs
A dynamic and supportive team and training environment
Opportunities for career growth within the company
What You’ll Do:
Answer high volume of incoming service calls promptly and professionally
Schedule service appointments efficiently based on customer needs
Outbound service appointment confirmations, reminders, and campaign calls
Provide accurate information about services, pricing, wait times, and warranties
Assist customers with inquiries and ensure seamless service experience
Always maintain a friendly and professional demeanor
Apply today and drive your career forward!
We are an equal opportunity employer & drug‑free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at‑will basis & subject to termination if dealership rules & regulations are violated.
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Customer Service / Call Center Representative
role at
DARCARS Automotive Group
We’re looking for Call Center Agents to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth.
What We’re Looking For:
A positive, patient, and active listener
Experience in a call center or customer service role (automotive experience is a plus!)
Ability to multitask and stay organized in a fast‑paced environment
Basic computer skills
What We Offer:
Employee discounts on vehicle purchases, parts and service repairs
A dynamic and supportive team and training environment
Opportunities for career growth within the company
What You’ll Do:
Answer high volume of incoming service calls promptly and professionally
Schedule service appointments efficiently based on customer needs
Outbound service appointment confirmations, reminders, and campaign calls
Provide accurate information about services, pricing, wait times, and warranties
Assist customers with inquiries and ensure seamless service experience
Always maintain a friendly and professional demeanor
Apply today and drive your career forward!
We are an equal opportunity employer & drug‑free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at‑will basis & subject to termination if dealership rules & regulations are violated.
#J-18808-Ljbffr