The Sherwin-Williams Company
Technical Analyst - Manufacturing Execution Systems
The Sherwin-Williams Company, Cleveland, Ohio, us, 44101
The Technical Analyst role is responsible for providing support for manufacturing software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for internal department planning and activities. The incumbent will work closely across technical teams to ensure manufacturing software systems are running efficiently with minimal downtime. The incumbent will provide configuration, set up, and updates to the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent will be expected to assist with the development of queries and build reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will document and provide suggestions to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. They will provide basic support for training users on the applications and setting up user access. They will facilitate collaboration with cross-functional teams and client stakeholders to provide support for enterprise-wide applications.
Support team with software-as-a-service (SaaS) and enterprise-wide applications in the manufacturing space by assisting in developing and identifying design considerations and business impacts needed for configuration
Organize and provide data for internal department planning and activities
Perform basic configuration, setup, and updating of manufacturing applications
Assist in loading data into established tables, fields, and system databases
Research and propose approaches to define governance standards and processes for data input, structures, and storage mechanisms
Build reports that facilitate business management and staff decisions
Set up user access and assist in training users on the applications
Provide suggestions for changes in applications development, maintenance, and system standards
Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
Facilitate collaboration with client stakeholders and external vendors to provide support for enterprise-wide applications
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Minimum Requirements
Must be at least 18 years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Education Required
Bachelor's degree or higher in Information Technology (e.g. Computer Science, Technology Management, Software Engineering, Application Development, Web Development and Design, etc.) or in lieu of a degree, at least 3 years of experience in enterprise-wide software support
Preferred
Certifications in ITIL, Microsoft, and/or Oracle
Knowledge and Experience Required
2-4 years of experience in manufacturing enterprise-wide software support with in-depth knowledge of software development methodologies
Knowledge of manufacturing applications and software platforms
Experience with software-as-a-service (SaaS) and enterprise-wide systems
Experience in configuring and setting up various enterprise-wide applications
Familiarity with applying security designs and principles to technology-based business solutions
Experience in database management and maintenance
Ability to develop custom queries using query and reporting tools
Knowledge of data management best practices and quality control processes
Strong analytical and problem-solving skills
Strong communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors
Preferred
2+ years of experience with Oracle Fusion Cloud Manufacturing, Planning or Inventory
Experience with MES / SCADA / IoT / Automation technologies connected to Cloud environments
Knowledge of manufacturing processes and shop floor human interfaces
Technical Skills
System Configuration
Software Development Lifecyle (SDLC) Methodology
Cloud Technologies & Platforms
Data Analysis
Data Modeling
Data Warehousing & ETL Processes
Reporting Tools
Systems Security & Access Control
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Support team with software-as-a-service (SaaS) and enterprise-wide applications in the manufacturing space by assisting in developing and identifying design considerations and business impacts needed for configuration
Organize and provide data for internal department planning and activities
Perform basic configuration, setup, and updating of manufacturing applications
Assist in loading data into established tables, fields, and system databases
Research and propose approaches to define governance standards and processes for data input, structures, and storage mechanisms
Build reports that facilitate business management and staff decisions
Set up user access and assist in training users on the applications
Provide suggestions for changes in applications development, maintenance, and system standards
Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
Facilitate collaboration with client stakeholders and external vendors to provide support for enterprise-wide applications
This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.
Minimum Requirements
Must be at least 18 years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Education Required
Bachelor's degree or higher in Information Technology (e.g. Computer Science, Technology Management, Software Engineering, Application Development, Web Development and Design, etc.) or in lieu of a degree, at least 3 years of experience in enterprise-wide software support
Preferred
Certifications in ITIL, Microsoft, and/or Oracle
Knowledge and Experience Required
2-4 years of experience in manufacturing enterprise-wide software support with in-depth knowledge of software development methodologies
Knowledge of manufacturing applications and software platforms
Experience with software-as-a-service (SaaS) and enterprise-wide systems
Experience in configuring and setting up various enterprise-wide applications
Familiarity with applying security designs and principles to technology-based business solutions
Experience in database management and maintenance
Ability to develop custom queries using query and reporting tools
Knowledge of data management best practices and quality control processes
Strong analytical and problem-solving skills
Strong communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors
Preferred
2+ years of experience with Oracle Fusion Cloud Manufacturing, Planning or Inventory
Experience with MES / SCADA / IoT / Automation technologies connected to Cloud environments
Knowledge of manufacturing processes and shop floor human interfaces
Technical Skills
System Configuration
Software Development Lifecyle (SDLC) Methodology
Cloud Technologies & Platforms
Data Analysis
Data Modeling
Data Warehousing & ETL Processes
Reporting Tools
Systems Security & Access Control
#J-18808-Ljbffr