The Johns Hopkins University
Labor Relations Consultant (HR Office of Employee & Labor Relations) - 119223
The Johns Hopkins University, Baltimore, Maryland, United States, 21276
Labor Relations Consultant (HR Office of Employee & Labor Relations) - 119223
We are seeking a
Labor Relations Consultant
in the Human Resources Office of Employee and Labor Relations. This position will report to the Director of Employee Relations and Labor Relations (ER/LR) and will provide a wide range of labor‑relations guidance to management, ensuring compliance with Collective Bargaining Agreements (CBAs) and JHU policies and procedures.
Specific Duties & Responsibilities Employee and Labor Relations / Administration
Provide advice and guidance to all levels of management on labor issues, resolving issues consistent with relevant CBAs and JHU policies.
Assist management and supervisors in conducting internal investigations into workplace disputes, CBA violations and policy violations, ensuring investigations are fair, impartial and that post‑investigation recommendations mitigate risk to JHU.
Advise supervisors, managers and administrators on disciplinary matters; review disciplinary actions and make recommendations to management.
Manage the grievance process, including fact‑finding, evidence review, serving as hearing officer and rendering written decisions consistent with the applicable CBA. Participate in arbitrations and settlements where appropriate.
Mediate and resolve a high volume of day‑to‑day labor and employment conflicts; retrieve and maintain documentation and supporting details for discipline.
Consult with management and staff of all levels to interpret policies and procedures and how they apply to individual circumstances.
Review JHU policies and the CBA to advise on appropriate actions relative to coaching, formal discipline and/or training.
Understand and manage potential risk, escalating as appropriate. In partnership with HR Directors, the Provost’s office, General Counsel and the Office of Institutional Equity assess risk.
Provide consultative reviews and approval of FMLA correspondence relating to employees in ERLR cases with protected LOA and ADA implications; advise on employee appeal and grievance issues.
Work with department management on appropriate documentation—disciplinary and performance‑based letters, verbal and written warnings, suspensions and terminations.
Relationship Management
Provide effective active listening and counseling skills; appreciate the business perspective during resolution processes.
Listen to concerns thoroughly to provide timely and effective resolution recommendations.
Create and present sound action plans with concrete, actionable measures to effect change in the workplace.
Provide one‑on‑one coaching to staff, supervisors and managers on performance improvement.
Counsel employees and management on university policies, procedures, CBA and work rules; ensure consistent application.
Recommend ERLR practices to foster a positive employer‑employee relationship and high employee morale.
Training
Develop and present trainings on labor‑relations topics for management to improve contract administration.
Record Keeping
Maintain the ERLR database including disciplinary actions, appeals, grievances, risk assessments, RFIs and policy violations.
Update divisional employee files with accurate documentation such as signed progressive disciplinary letters.
Support development and maintenance of ERLR employee notification and appointment template letters.
Other duties as assigned.
Minimum Qualifications
Bachelor’s Degree in Human Resources, Management Leadership, Organizational Development, Business Administration or a related field.
Five years progressive experience in a professional HR capacity, including five years of employee and labor relations experience.
Additional education may substitute for required experience; additional related experience may substitute for required education to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Knowledge of theory, methods and applications of contemporary employee relations, labor relations, conflict resolution, diversity, grievance processes, EEO/AA and related programs.
Effective problem‑solving skills to analyze issues and create appropriate action plans; ability to work with highly diverse populations at all institutional levels.
Excellent interpersonal and written and verbal communication skills.
Understanding of confidentiality requirements when handling highly sensitive information.
Special Knowledge, Skills, And Abilities
Knowledge of relevant employment, EEO/AA and other applicable laws and regulations; ERP experience (e.g., HR Acuity, SAP) desired.
Ability to compile and manage data effectively.
Understanding of service excellence and customer‑service principles; ability to apply them in a demanding environment.
Technical Qualifications Or Specialized Certifications
PHR or SPHR certification preferred.
Additional Information
Classified Title: Labor Relations Specialist
Role/Level/Range: ATP/04/PD
Starting Salary Range: $62,900 - $110,100 annually (commensurate with experience)
Employee Group: Full Time
Schedule: Monday–Friday 8:30‑5:00
FLSA Status: Exempt
Location: Hybrid/Eastern High Campus
Department: Employee and Labor Relations
Personnel Area: University Administration
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO is the Law.
More information about benefits and total rewards available at
https://hr.jhu.edu/benefits-worklife/ .
#J-18808-Ljbffr
Labor Relations Consultant
in the Human Resources Office of Employee and Labor Relations. This position will report to the Director of Employee Relations and Labor Relations (ER/LR) and will provide a wide range of labor‑relations guidance to management, ensuring compliance with Collective Bargaining Agreements (CBAs) and JHU policies and procedures.
Specific Duties & Responsibilities Employee and Labor Relations / Administration
Provide advice and guidance to all levels of management on labor issues, resolving issues consistent with relevant CBAs and JHU policies.
Assist management and supervisors in conducting internal investigations into workplace disputes, CBA violations and policy violations, ensuring investigations are fair, impartial and that post‑investigation recommendations mitigate risk to JHU.
Advise supervisors, managers and administrators on disciplinary matters; review disciplinary actions and make recommendations to management.
Manage the grievance process, including fact‑finding, evidence review, serving as hearing officer and rendering written decisions consistent with the applicable CBA. Participate in arbitrations and settlements where appropriate.
Mediate and resolve a high volume of day‑to‑day labor and employment conflicts; retrieve and maintain documentation and supporting details for discipline.
Consult with management and staff of all levels to interpret policies and procedures and how they apply to individual circumstances.
Review JHU policies and the CBA to advise on appropriate actions relative to coaching, formal discipline and/or training.
Understand and manage potential risk, escalating as appropriate. In partnership with HR Directors, the Provost’s office, General Counsel and the Office of Institutional Equity assess risk.
Provide consultative reviews and approval of FMLA correspondence relating to employees in ERLR cases with protected LOA and ADA implications; advise on employee appeal and grievance issues.
Work with department management on appropriate documentation—disciplinary and performance‑based letters, verbal and written warnings, suspensions and terminations.
Relationship Management
Provide effective active listening and counseling skills; appreciate the business perspective during resolution processes.
Listen to concerns thoroughly to provide timely and effective resolution recommendations.
Create and present sound action plans with concrete, actionable measures to effect change in the workplace.
Provide one‑on‑one coaching to staff, supervisors and managers on performance improvement.
Counsel employees and management on university policies, procedures, CBA and work rules; ensure consistent application.
Recommend ERLR practices to foster a positive employer‑employee relationship and high employee morale.
Training
Develop and present trainings on labor‑relations topics for management to improve contract administration.
Record Keeping
Maintain the ERLR database including disciplinary actions, appeals, grievances, risk assessments, RFIs and policy violations.
Update divisional employee files with accurate documentation such as signed progressive disciplinary letters.
Support development and maintenance of ERLR employee notification and appointment template letters.
Other duties as assigned.
Minimum Qualifications
Bachelor’s Degree in Human Resources, Management Leadership, Organizational Development, Business Administration or a related field.
Five years progressive experience in a professional HR capacity, including five years of employee and labor relations experience.
Additional education may substitute for required experience; additional related experience may substitute for required education to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
Knowledge of theory, methods and applications of contemporary employee relations, labor relations, conflict resolution, diversity, grievance processes, EEO/AA and related programs.
Effective problem‑solving skills to analyze issues and create appropriate action plans; ability to work with highly diverse populations at all institutional levels.
Excellent interpersonal and written and verbal communication skills.
Understanding of confidentiality requirements when handling highly sensitive information.
Special Knowledge, Skills, And Abilities
Knowledge of relevant employment, EEO/AA and other applicable laws and regulations; ERP experience (e.g., HR Acuity, SAP) desired.
Ability to compile and manage data effectively.
Understanding of service excellence and customer‑service principles; ability to apply them in a demanding environment.
Technical Qualifications Or Specialized Certifications
PHR or SPHR certification preferred.
Additional Information
Classified Title: Labor Relations Specialist
Role/Level/Range: ATP/04/PD
Starting Salary Range: $62,900 - $110,100 annually (commensurate with experience)
Employee Group: Full Time
Schedule: Monday–Friday 8:30‑5:00
FLSA Status: Exempt
Location: Hybrid/Eastern High Campus
Department: Employee and Labor Relations
Personnel Area: University Administration
Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO is the Law.
More information about benefits and total rewards available at
https://hr.jhu.edu/benefits-worklife/ .
#J-18808-Ljbffr