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Nuvance Health Med Practice PC

Reading Room Assistant - FT Day/Eve

Nuvance Health Med Practice PC, Poughkeepsie, New York, United States

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Summary The Reading Room Assistant plays a critical role in supporting Radiologists, Physician Assistants (PAs), Imaging Technologists, and Support Staff Members by ensuring smooth operations within the radiology reading room. This position requires strong communication, organizational, and technical skills to manage administrative tasks, assist with imaging systems, and facilitate timely and accurate patient care.

Responsibilities

Supports all Reading Room operations. May be assigned to work in a variety of imaging settings across various sites, assisting diverse radiologic clinical workflows to ensure seamless patient care.

Provides front‑line support in the Reading Room by managing calls, coordinating communication, maintaining an organized environment, supporting radiologic and interventional scheduling, handling authorizations/appeals, and proactively resolving workflow issues to expedite imaging reads and procedures.

Provides comprehensive support to Radiologists and PAs by retrieving and managing clinical data, reports, images, uploading CDs, scheduling advanced imaging reviews, preparing procedural radiologic and international paperwork, and organizing materials for multidisciplinary conferences; manages real‑time OR specimen reviews and facilitates scheduling tasks like seed localizations, in addition to other administrative duties as needed.

Manages imaging workflows and IT systems by handling study transfers in Dynacad, Synapse PACS, and other imaging systems; monitors exam queues, performs basic troubleshooting, ensures data integrity and labeling of images, verifies documentation for accurate interpretation, manages STAT results, relays critical information for report amendments, prepares consultation paperwork, and utilizes EMR to locate all relevant patient history and prepare necessary paperwork for patient studies.

Coordinates and communicates across multiple departments and sites to support Radiologist and Radiology Department needs, liaising with referring providers.

Supports quality and compliance efforts by ensuring adherence to regulatory standards, participating in audits, and managing documentation for accreditation and safety reviews; oversees all clinical follow‑up tracking, including monitoring thyroid exams, documenting non‑diagnostic recalls, maintaining BI‑RADS 4 and 5 logs, coordinating with providers, and preparing follow‑up reports for care teams.

Performs additional tasks to support Radiologists and PAs as needed, including cross‑coverage at other imaging sites, assisting with urgent or emergent requests, adapting to evolving clinical workflows, and contributing to special projects or initiatives that enhance departmental efficiency and patient care.

Demonstrates an ability to deal professionally and efficiently with all levels of management.

Exercises ethical judgment and critical thinking when performing duties, maintaining strict patient confidentiality.

Maintains and models the Organization’s values.

Demonstrates regular, reliable and predictable attendance.

Performs other duties as required.

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