Pyramid Technology Solutions
Enterprise Architect/ Salesforce Program Manager
Pyramid Technology Solutions, San Jose, California, United States, 95199
Direct message the job poster from Pyramid Technology Solutions
Duration: 8 months with possible extensions
Hiring profile
Focus on Core Clouds like Sales and Service Cloud. Exposure to Field Service is bonus
Bonus skills: CPQ, Marketing Cloud, Velocity
Job Description We are seeking an experienced Salesforce Architect / Program Manager to lead complex, enterprise‑scale Salesforce programs. This role combines deep technical architecture expertise with strong program and people leadership skills to drive delivery excellence across global teams.
The successful candidate will oversee multi‑cloud Salesforce solutions, lead distributed delivery teams, and provide strategic guidance to customers. Telecom industry experience is highly desirable.
Required Skills & Experience
10+ years of overall IT experience, including 5+ years in Salesforce architecture and program leadership.
Proven success leading large, fixed‑scope Salesforce programs across multi‑cloud environments.
Strong hands‑on experience with:
Salesforce Core Clouds (Sales, Service)
CPQ (Configure, Price, Quote)
Order Management
Field Service (FSL)
CSA (Communications Subscription Architecture)
Key Responsibilities
Define and own the end‑to‑end Salesforce solution architecture, ensuring scalability, performance, and alignment with enterprise strategy.
Architect and oversee implementations across multiple Salesforce clouds and frameworks, including:
CPQ (Configure, Price, Quote)
Order Management
Field Service (FSL – Field Service Lightning)
CSA
Vlocity
Ensure architectural governance, adherence to Salesforce best practices, and integration alignment with enterprise systems.
Program & Delivery Management
Lead fixed‑scope Salesforce programs, ensuring on‑time, on‑budget, and high‑quality delivery.
Own project estimation, scoping, and planning activities for complex Salesforce initiatives.
Implement and maintain effective governance, risk management, and quality assurance frameworks.
Drive delivery KPIs, monitor dependencies, and proactively resolve issues and blockers.
Lead a distributed global team of 30–40 professionals across Poland, India, the US, and Canada.
Manage and mentor Developers, Technical Leads, Business Analysts, TPMs, and Scrum Masters.
Foster a culture of accountability, collaboration, and continuous improvement across the delivery organization.
Client Engagement & Advisory
Serve as a trusted advisor to enterprise customers, shaping Salesforce transformation strategies and solution roadmaps.
Partner with business and IT stakeholders to translate complex requirements into robust, scalable Salesforce solutions.
Provide pre‑sales support including solution design, architecture presentations, and project estimations.
Collaborate with Sales and Delivery leadership to develop proposals, Statements of Work (SOWs), and implementation roadmaps.
Seniority level Director
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting
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Duration: 8 months with possible extensions
Hiring profile
Focus on Core Clouds like Sales and Service Cloud. Exposure to Field Service is bonus
Bonus skills: CPQ, Marketing Cloud, Velocity
Job Description We are seeking an experienced Salesforce Architect / Program Manager to lead complex, enterprise‑scale Salesforce programs. This role combines deep technical architecture expertise with strong program and people leadership skills to drive delivery excellence across global teams.
The successful candidate will oversee multi‑cloud Salesforce solutions, lead distributed delivery teams, and provide strategic guidance to customers. Telecom industry experience is highly desirable.
Required Skills & Experience
10+ years of overall IT experience, including 5+ years in Salesforce architecture and program leadership.
Proven success leading large, fixed‑scope Salesforce programs across multi‑cloud environments.
Strong hands‑on experience with:
Salesforce Core Clouds (Sales, Service)
CPQ (Configure, Price, Quote)
Order Management
Field Service (FSL)
CSA (Communications Subscription Architecture)
Key Responsibilities
Define and own the end‑to‑end Salesforce solution architecture, ensuring scalability, performance, and alignment with enterprise strategy.
Architect and oversee implementations across multiple Salesforce clouds and frameworks, including:
CPQ (Configure, Price, Quote)
Order Management
Field Service (FSL – Field Service Lightning)
CSA
Vlocity
Ensure architectural governance, adherence to Salesforce best practices, and integration alignment with enterprise systems.
Program & Delivery Management
Lead fixed‑scope Salesforce programs, ensuring on‑time, on‑budget, and high‑quality delivery.
Own project estimation, scoping, and planning activities for complex Salesforce initiatives.
Implement and maintain effective governance, risk management, and quality assurance frameworks.
Drive delivery KPIs, monitor dependencies, and proactively resolve issues and blockers.
Lead a distributed global team of 30–40 professionals across Poland, India, the US, and Canada.
Manage and mentor Developers, Technical Leads, Business Analysts, TPMs, and Scrum Masters.
Foster a culture of accountability, collaboration, and continuous improvement across the delivery organization.
Client Engagement & Advisory
Serve as a trusted advisor to enterprise customers, shaping Salesforce transformation strategies and solution roadmaps.
Partner with business and IT stakeholders to translate complex requirements into robust, scalable Salesforce solutions.
Provide pre‑sales support including solution design, architecture presentations, and project estimations.
Collaborate with Sales and Delivery leadership to develop proposals, Statements of Work (SOWs), and implementation roadmaps.
Seniority level Director
Employment type Contract
Job function Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr