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Doug Smith Subaru

Finance Manager

Doug Smith Subaru, American Fork, Utah, United States, 84003

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Doug Smith Subaru is seeking a Product & Loan Specialist to join our team. We are looking for an individual with an enthusiastic attitude, results-driven, sales ability, and the capability of learning and executing new processes efficiently. We want team members who care about the customer experience and will embody the Subaru H.E.A.R.T. Pillars (Honesty, Empathy, Appreciation, Respect, Trust). $100,000+ potential, no cap on earnings, and benefits are included. See what we are all about!

Benefits

Paid Time Off (10 days after one year)

Health & Dental Benefits

401K

Health Savings Account

Degrees@Work with Strayer University

Free Online Education, No-cost, No-Debt College Degree for you and your family.

Includes tuition, books, and technology fees.

Profit-Sharing (eligible after one year)

Responsibilities

Present financing options and F&I products to customers in a transparent, compliant, and persuasive manner

Secure vehicle financing through banks, credit unions, and in-house options

Maximize dealership profit by successfully selling products designed to improve the customer's ownership experience

Ensure all contracts, documents, and financial paperwork are accurately completed and submitted in a timely fashion

Maintain strict compliance with local, state, and federal laws and dealership policies

Audit deals for errors or omissions before submission to lenders

Act as liaison between the dealership and lending institutions, maintaining strong relationships to secure optimal approvals

Negotiate financing terms, rates, and approvals based on credit profiles and lender guidelines

Provide exceptional customer experience, explaining financial details clearly and answering questions thoroughly

Identify opportunities to improve F&I penetration rates and product sales performance

Stay up-to-date with market trends, lender programs, and industry developments

Train and support sales staff in F&I product awareness and compliance best practice

Qualifications

Available to work flexible hours and weekends

Professional, well-groomed personal appearance

Clean driving record and valid driver’s license

Willingness to become licensed with the State to sell the products we offer

Proven track record in F&I product sales, compliance, and customer satisfaction

Experience working with lenders, banks, and credit unions

Familiarity with dealer management systems (DMS) like Reynolds & Reynolds, CDK, or Dealertrack

Understanding of auto finance regulations, loan structures, and F&I product offerings

Excellent negotiation and sales skills, with the ability to close deals ethically and efficiently

Strong grasp of credit applications, lending guidelines, and contract structuring

Ability to analyze credit reports and match customers with the right financing options

Outstanding communication and interpersonal skills, especially under pressure

Detail-oriented with strong organizational and documentation skills

Comfortable with multi-tasking in a fast-paced environment

Understanding of vehicle titling, registration, extended warranties, GAP insurance, and other backend products

High level of integrity and professionalism

Goal-driven with a results-oriented mindset

Customer-first approach with an ability to build trust quickly

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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