Manager, Product Manager: AI/ML - Velocity Black (Remote)

* Collaborate with internal stakeholders and external partners to grow and enhance Velocity Black’s luxury concierge offering. You will work closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations.* Dream up and deliver new luxury concierge features and experiences in partnership with business partners. You will be responsible for optimizing in-market products though rapid testing and obsessing over the customer experience.* Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for our growing luxury concierge business.* Shape the product development roadmap for new launches and features.* Work alongside a passionate and collaborative team to create innovative new concierge experiences.* A knowledge and passion for emerging AI/ML technologies to incorporate into building great products* Hands-on experience building or using LLM solutions. A strong understanding of the strengths and weaknesses of current LLM models* Strong track record of owning and developing a product while working closely with risk and well managed stakeholders* Use SQL to build a data-back strategy, identify insights, and troubleshoot issues* Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team* Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data* A product centric mindset to take a product from ideation to production and continually iterate improvements* A customer-first mindset* A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams* A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging* Creating and maintaining a healthy team culture through thoughtful leadership* Results focused and able to manage and prioritize multiple projects simultaneously* Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value* Define, socialize, and monitor key performance indicators to understand the evolution and success of the project* Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns* At least 3 years of experience working in Product Management* Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

+ A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

+ A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration* Bachelor’s Degree in Computer Science or Engineering* MBA or Master’s degree* 3+ years experience working with SQL* 3+ years experience working with AI and ML models, including LLMs* Experience in e-commerce or travel technology in a technical, product, or strategic role* Experience working with and building high-end luxury products* Understanding of end-to-end online travel agency or e-commerce workflows from shopping through servicing* Spikes in a design or customer-centric skill set and is obsessed with the customer* Experience working with and building high-end luxury products* Passionate about customer experience and hungry to go above and beyond to ship features and build a world-class productCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr