ACS Air Conditioning Specialist Inc
General Manager
ACS Air Conditioning Specialist Inc, Knoxville, Tennessee, United States, 37955
Chancey & Reynolds is looking for a General Manager that's ready to lead this amazing HVAC company and its employees. We're excited to announce we'll be introducing plumbing into the company as well, so we're looking for a top‑knight candidate who's ready to take on the challenge!
Responsibilities
Generate & manage all Sales Leads, Marketing, Vendor Relations & Community Outreach Programs
Planning and budgeting activities to include all functional areas of the business: manpower, marketing, lead generation, sales, client fulfillment, asset management, and finances
Build & retain The Chancey & Reynolds team while encouraging growth & success. Hire, train, motivate, guide & encourage their development, implementation, and continuous improvement of organizational & industry best practices.
Foster a success‑oriented, accountable environment within the company by promoting the company's core values and ensuring each team member understands how their role is strategically important to the organization.
Manage day‑to‑day operations of Sales, Service, Install managers to make sure we are reaching desired outcomes
Responsible for addressing and resolving customer service issues if not able to be handled by managers
Manage location KPI targets and provide training to help accomplish those goals
Identify best practices to increase profitability. Design and implement them into processes in our businesses; identify new product opportunities
Achieve budget objectives by managing resources and expenses; analyzing variances; initiating corrective actions
Work closely with the Executive Team to strategize, develop, and implement key organizational changes resulting in meeting & exceeding company objectives while maintaining growth in all facets of the company (lead generation, revenue, profit, team member retention, services, etc.).
Understand and manage marketing & industry trends to help keep the company strategically ahead of changes.
Required Experience
Must have extensive knowledge of HVAC and Plumbing industries—residential and commercial service, install, and customer service experience
Proven experience as a General Manager or similar role or possess the traits & abilities
Must have experience with establishing & meeting company goals & deadlines
Must have excellent communication skills
Must have outstanding organizational and leadership skills and be able to adapt & overcome anything thrown your way
Experience utilizing software/technology to manage workforce and overall branch operations
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Responsibilities
Generate & manage all Sales Leads, Marketing, Vendor Relations & Community Outreach Programs
Planning and budgeting activities to include all functional areas of the business: manpower, marketing, lead generation, sales, client fulfillment, asset management, and finances
Build & retain The Chancey & Reynolds team while encouraging growth & success. Hire, train, motivate, guide & encourage their development, implementation, and continuous improvement of organizational & industry best practices.
Foster a success‑oriented, accountable environment within the company by promoting the company's core values and ensuring each team member understands how their role is strategically important to the organization.
Manage day‑to‑day operations of Sales, Service, Install managers to make sure we are reaching desired outcomes
Responsible for addressing and resolving customer service issues if not able to be handled by managers
Manage location KPI targets and provide training to help accomplish those goals
Identify best practices to increase profitability. Design and implement them into processes in our businesses; identify new product opportunities
Achieve budget objectives by managing resources and expenses; analyzing variances; initiating corrective actions
Work closely with the Executive Team to strategize, develop, and implement key organizational changes resulting in meeting & exceeding company objectives while maintaining growth in all facets of the company (lead generation, revenue, profit, team member retention, services, etc.).
Understand and manage marketing & industry trends to help keep the company strategically ahead of changes.
Required Experience
Must have extensive knowledge of HVAC and Plumbing industries—residential and commercial service, install, and customer service experience
Proven experience as a General Manager or similar role or possess the traits & abilities
Must have experience with establishing & meeting company goals & deadlines
Must have excellent communication skills
Must have outstanding organizational and leadership skills and be able to adapt & overcome anything thrown your way
Experience utilizing software/technology to manage workforce and overall branch operations
#J-18808-Ljbffr