Duly Health and Care
Epic Analyst III- Professional Billing
Duly Health and Care, Downers Grove, Illinois, United States, 60516
Epic Analyst III - Professional Billing
Position Highlights
Full‑time; 40 hours per week (overtime may be required)
Hours: Monday–Friday, 8:00 am–5:00 pm
Some travel to local medical offices for technical support
12 weeks paid parental leave (100% pay)
40 hours paid volunteer time off
Benefits
Comprehensive medical, dental, and vision coverage (100 % after deductible with Duly provider)
Employer‑provided life and disability insurance
$5,250 annual tuition reimbursement
Immediate 401(k) match
A culture committed to community engagement and social impact
Responsibilities
Provide ongoing support and configuration for the Epic Professional Billing (PB) module, including charge capture, claim generation, remittance posting, and denial management.
Troubleshoot issues related to billing workflows, system errors, and rules logic, escalating as needed with proper documentation.
Participate in version upgrades and enhancement projects by conducting structured testing and validating build changes.
Collaborate with Revenue Cycle, Finance, and Compliance teams to align system configuration with organizational goals and regulatory requirements.
Maintain clear and consistent documentation of build specifications, test plans, and issue resolutions.
Analyze financial data trends and system usage to identify opportunities for process improvement and automation.
Serve as a technical resource during new clinic go‑lives, system optimization initiatives, and compliance audits.
Ensure billing processes adhere to payer rules, HIPAA regulations, and internal controls.
Qualifications
Bachelor’s degree in Health Information Management, Information Systems, Accounting, or a related field (preferred).
4+ years of Epic Resolute Professional Billing (PB) experience (required); Epic PB Certification required. Charge Router Certification preferred.
Experience with Claims/Remittance configuration, SBO workflow knowledge, charge router, and credit profile build (plus).
Understanding of revenue cycle workflows, payer requirements, and claim submission processes.
Prior experience supporting financial or billing systems in a healthcare setting.
Strong problem‑solving skills with the ability to work independently and manage issue resolution end‑to‑end.
Excellent written communication, documentation, and system analysis skills.
Experience with remittance configuration, charge router workflows, and rules‑based system build (plus).
Compensation The compensation for this role includes a base pay range of $85,000–$128,000, with additional compensation potential from shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
Additional Information
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Information Technology
Industries: Hospitals and Health Care
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Full‑time; 40 hours per week (overtime may be required)
Hours: Monday–Friday, 8:00 am–5:00 pm
Some travel to local medical offices for technical support
12 weeks paid parental leave (100% pay)
40 hours paid volunteer time off
Benefits
Comprehensive medical, dental, and vision coverage (100 % after deductible with Duly provider)
Employer‑provided life and disability insurance
$5,250 annual tuition reimbursement
Immediate 401(k) match
A culture committed to community engagement and social impact
Responsibilities
Provide ongoing support and configuration for the Epic Professional Billing (PB) module, including charge capture, claim generation, remittance posting, and denial management.
Troubleshoot issues related to billing workflows, system errors, and rules logic, escalating as needed with proper documentation.
Participate in version upgrades and enhancement projects by conducting structured testing and validating build changes.
Collaborate with Revenue Cycle, Finance, and Compliance teams to align system configuration with organizational goals and regulatory requirements.
Maintain clear and consistent documentation of build specifications, test plans, and issue resolutions.
Analyze financial data trends and system usage to identify opportunities for process improvement and automation.
Serve as a technical resource during new clinic go‑lives, system optimization initiatives, and compliance audits.
Ensure billing processes adhere to payer rules, HIPAA regulations, and internal controls.
Qualifications
Bachelor’s degree in Health Information Management, Information Systems, Accounting, or a related field (preferred).
4+ years of Epic Resolute Professional Billing (PB) experience (required); Epic PB Certification required. Charge Router Certification preferred.
Experience with Claims/Remittance configuration, SBO workflow knowledge, charge router, and credit profile build (plus).
Understanding of revenue cycle workflows, payer requirements, and claim submission processes.
Prior experience supporting financial or billing systems in a healthcare setting.
Strong problem‑solving skills with the ability to work independently and manage issue resolution end‑to‑end.
Excellent written communication, documentation, and system analysis skills.
Experience with remittance configuration, charge router workflows, and rules‑based system build (plus).
Compensation The compensation for this role includes a base pay range of $85,000–$128,000, with additional compensation potential from shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
Additional Information
Seniority level: Not Applicable
Employment type: Full‑time
Job function: Information Technology
Industries: Hospitals and Health Care
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