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American Water Co.

Utility Asset Control Supervisor

American Water Co., Colts Neck, New Jersey, United States

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Job Title: Utility Asset Control Supervisor

Posting Start Date: 10/10/25

Job Description:

Primary Role Manages the day-to-day operations of the Asset Control Department, in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

Assist and support the daily functions of our T&D/Field Services Operations by managing the day-to-day procedures involved with the asset control process. This includes, but is not limited to managing such functions as: the creation, deletion, and editing of our company assets; the capturing and posting of GPS points within our service area; the daily and monthly as-building into Power plan, of all our construction, developer, and monthly blanket lines; as well as the reconciliation of various assets, including hydrants and new services.

Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%)

Ensure local water and/or wastewater operations meet the required standards and are in compliance with regulatory targets. (20%)

Supervise the implementation of standards, targets, policies, and plans to ensure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)

Ensure that operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)

Develop and direct cost effective solutions to meet customers’ expectations and technical requirements and to encourage best practice and innovation throughout all operational areas. (10%)

Implement effective reporting processes. Provide analysis and support with information required for various reports, budgets, and business plans.

Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.

Ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.

Continue to reinforce the importance of developing a diverse workforce.

Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.

Work collaboratively with other functional leads to mitigate business risks.

Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments.

Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge/Skills

Must be detail oriented, organized, and work in a meticulous and timely manner, so as to ensure that records are clearly and accurately maintained.

Knowledge of the regulated water/wastewater business within the region and the regulations impacting the business as well as applicable regulations, requirements, and trends within water/wastewater business

Knowledge of company policies and procedures and management theories, practices, and trends

Expert knowledge of process and operational areas

Some knowledge and experience of ESRI ArcGIS; as well as the collection of gps points preferred

Some knowledge and experience of AutoCad preferred

Proficient in MS Excel

Knowledge of reporting tools and functions

Experience/Education

2 year or 4 year degree in operational discipline, management, or related technical discipline or equivalent.

3-5 years experience in supervising operational areas and operating units, and managing and meeting performance targets.

Work Schedule

Full-time

On-site

Monday-Friday, 7:30am-4pm

Certifications & Licenses

Must possess a current NJ state driver’s license in good standing.

Competencies Develops Talent Drives Engagement Decision Quality Plans, Aligns, & Directs Prioritizes & Role Models Safety Self-Awareness

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