SpotOn: Corporate
We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.
Helpdesk Technicians support SpotOn employees and contractors both global and local requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. The major portion of the day is spent addressing tickets. Helpdesk also works on recurring tasks and special projects, including handling a wide range of responsibilities within the office to which they are assigned. Essential Functions
Keep regular office hours in assigned SpotOn office
Handling tickets for tasks such as;
User administration (onboarding, offboarding, changes, resets, unlocks, etc)
Desktop support (hardware, software, and services)
Licensing (provisioning and deprovisioning)
Hardware requests
Asset tracking (assignment, return, retirement)
Auditing (User and Accounts)
Regular maintenance and patching
Basic hardware setup and repair
Minimum Qualifications
Intermediate Knowledge of Okta User/Group Management
Intermediate Knowledge of Google Workspace User/Group Management/Administration
Intermediate Knowledge of Macintosh and Windows Configuration and Administration
Moderate skill in troubleshooting desktop hardware
Basic skill in upgrading and basic repair of PC hardware
Moderate knowledge of networking technologies
Moderate knowledge in VoIP softphone and telephony services
Good US English verbal and written communication skills (multi-lingual preferred)
Experience Requirements
3 years in similar helpdesk role
2 years with Google Apps for Business or similar service
2 years with Okta or similar service
Education Requirements
High school diploma
CompTIA A+, Network+, and/or Tech+ or similar preferred
Base salary range: $30 - $39 USD per week
SpotOn is an equal employment opportunity employer and is a federal contractor. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
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Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.
Helpdesk Technicians support SpotOn employees and contractors both global and local requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. The major portion of the day is spent addressing tickets. Helpdesk also works on recurring tasks and special projects, including handling a wide range of responsibilities within the office to which they are assigned. Essential Functions
Keep regular office hours in assigned SpotOn office
Handling tickets for tasks such as;
User administration (onboarding, offboarding, changes, resets, unlocks, etc)
Desktop support (hardware, software, and services)
Licensing (provisioning and deprovisioning)
Hardware requests
Asset tracking (assignment, return, retirement)
Auditing (User and Accounts)
Regular maintenance and patching
Basic hardware setup and repair
Minimum Qualifications
Intermediate Knowledge of Okta User/Group Management
Intermediate Knowledge of Google Workspace User/Group Management/Administration
Intermediate Knowledge of Macintosh and Windows Configuration and Administration
Moderate skill in troubleshooting desktop hardware
Basic skill in upgrading and basic repair of PC hardware
Moderate knowledge of networking technologies
Moderate knowledge in VoIP softphone and telephony services
Good US English verbal and written communication skills (multi-lingual preferred)
Experience Requirements
3 years in similar helpdesk role
2 years with Google Apps for Business or similar service
2 years with Okta or similar service
Education Requirements
High school diploma
CompTIA A+, Network+, and/or Tech+ or similar preferred
Base salary range: $30 - $39 USD per week
SpotOn is an equal employment opportunity employer and is a federal contractor. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
#J-18808-Ljbffr