Associa
Overview
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General Manager
role at
Associa . Associa is hiring a General Manager for a 55+ active adult HOA community in Taneytown, MD. This onsite role manages all administrative, maintenance, and projects to support the community. The General Manager serves as the liaison among homeowners, Board of Directors, Committee Members, association management staff, and maintenance vendors and contractors. With more than 225 branch offices across North America and over five million residents served, Associa emphasizes education, expertise, and innovation. For more information, visit www.associaonline.com. Responsibilities
Implement Board policy and directives within the scope of the management agreement. Work with the board on strategic initiatives, policy governance, and association projects. Walk and inspect property; ensure maintenance and adherence to HOA Code, Compliance, Rules & Regulations. Issue violation letters to homeowners and follow up to ensure remedied. Meet and greet homeowners, residents, Board members, maintenance vendors, and contractors. Research and respond to inquiries in person, by phone, and by email. Data entry and updates in the database; record and track documents and information. Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves. Submit RFPs, manage bidding and vendor selection, develop vendor relationships, and manage capital projects. Prioritize maintenance requests and work orders; schedule and coordinate vendors and contractors for on-site work. Prepare board packages; coordinate and schedule monthly and annual board meetings. Create and send weekly communications to homeowners regarding maintenance, guidelines, and community events. Assist homeowners with architectural review forms and follow up on Board decisions. Other projects as assigned. Qualifications
2+ years of community association experience. Knowledge of the Association Board of Directors, the General Manager, and how these roles interface with homeowner requests. Willingness to obtain and maintain CMCA, AMS, or PCAM, company paid. Customer service oriented and team oriented. Financial acumen: ability to read and interpret financials (Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis). Effective project management skills; ability to prioritize and manage multiple projects and communicate with all parties involved. Excellent written and verbal communication and conflict resolution skills. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing
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Join to apply for the
General Manager
role at
Associa . Associa is hiring a General Manager for a 55+ active adult HOA community in Taneytown, MD. This onsite role manages all administrative, maintenance, and projects to support the community. The General Manager serves as the liaison among homeowners, Board of Directors, Committee Members, association management staff, and maintenance vendors and contractors. With more than 225 branch offices across North America and over five million residents served, Associa emphasizes education, expertise, and innovation. For more information, visit www.associaonline.com. Responsibilities
Implement Board policy and directives within the scope of the management agreement. Work with the board on strategic initiatives, policy governance, and association projects. Walk and inspect property; ensure maintenance and adherence to HOA Code, Compliance, Rules & Regulations. Issue violation letters to homeowners and follow up to ensure remedied. Meet and greet homeowners, residents, Board members, maintenance vendors, and contractors. Research and respond to inquiries in person, by phone, and by email. Data entry and updates in the database; record and track documents and information. Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves. Submit RFPs, manage bidding and vendor selection, develop vendor relationships, and manage capital projects. Prioritize maintenance requests and work orders; schedule and coordinate vendors and contractors for on-site work. Prepare board packages; coordinate and schedule monthly and annual board meetings. Create and send weekly communications to homeowners regarding maintenance, guidelines, and community events. Assist homeowners with architectural review forms and follow up on Board decisions. Other projects as assigned. Qualifications
2+ years of community association experience. Knowledge of the Association Board of Directors, the General Manager, and how these roles interface with homeowner requests. Willingness to obtain and maintain CMCA, AMS, or PCAM, company paid. Customer service oriented and team oriented. Financial acumen: ability to read and interpret financials (Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis). Effective project management skills; ability to prioritize and manage multiple projects and communicate with all parties involved. Excellent written and verbal communication and conflict resolution skills. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Seniority level
Mid-Senior level Employment type
Full-time Job function
Management and Manufacturing
#J-18808-Ljbffr