Colorado Village Collaborative
On-Call Site Coordinator (Nights/ Overnight) Part-time
Colorado Village Collaborative, Denver, Colorado, United States, 80285
Job Title: On-Call Site Coordinator (Nights/ Overnight)
Reports to: Floater/On-Call Manager
Location: Denver
Compensation: $24.51 per hour (Part-time position)
The On Call Site Coordinator will work in collaboration with the Site Manager and Site Assistants to ensure that the MicroCommunity (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers and the broader community. Specifically, the MC On-Call Coordinator will support Floating/On-Call Manager in their leadership to the Micro-Community operations and programming as outlined below.
Schedule / Hours This position is expected to travel to work at any MC site to fill open shifts on an as needed basis
No guaranteed hours, 10 hr shifts when called in to work
The employee will have the ability to accept or refuse hours based on availability
Shift 3:
7:30 pm - 5:30 am;
Shift 4 : 9:30 pm - 7:30 am
Time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with MC community members, etc.
Key Area #1 - MC Operations
Community Member Intake
Overview of all Policies, Rights, and Responsibilities
Intake Form with basic information for HMIS data entry
Signed Use Agreement whereby community member acknowledges understanding and agreement to abide by all policies, rights, and responsibilities
Community Member Participation
Complete and record Daily Wellness Screening using sign in log sheets
Perform site walks in coordination with MC Assistant
Monitor daily activities using the Daily Activity Log, this includes issues, incidents and other notable occurrences
Accountability/Complaints/Compliance
Ensure community member compliance with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow up plans, etc.
Report community member accountability and non-compliance to MC Manager
Support MC Manager with community member accountability process including exiting community members when appropriate
Communicate with MC community members while providing stable, trauma-informed interactions with community members
Ensure information is distributed to MC community members effectively including outreach schedule, resources, etc.
Site Upkeep – Responsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de-escalation, etc.
Collaboration – Ops staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sites. Ops staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc.
Key Area #2 - MC Programming
Personal MC community member support
Build relationships and establish rapport with community members
Support community members with progressing towards housing and employment goals
Connect MC community members to resource navigation
Connect MC community members to personal crisis support as needed
Assist with coordination of Community Dinners
Key Area #3 - Conflict Management and Crisis Response
Conflict Management and Resolution coordination with MC Manager
Promote conflict resolution among community members
Ensure that conflict is managed and resolved in a non-violent manner
Ensure follow through on conflict resolution agreements
Submit records of conflict management and resolution to supervisor
Violence/Threats of Violence coordination with MC Manager
If violence or threats of violence break out at the MC, support Lead Coordinator with responding and reporting to MC Manager
Exit community members as necessary in partnership with MC Manager
Key Area #4 - Metrics and Reporting
Conduct HMIS data collection/input on an ongoing basis
Support MC Manager with data collection and reporting, as needed
Physical Requirements The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond to tasks and ensure safety are also essential.
Cleaning Requirements The position is responsible for maintaining a clean and safe environment in accordance with organizational and regulatory standards. Cleaning tasks may include sweeping, mopping, dusting, and disinfecting surfaces; handling and proper disposal of cleaning supplies and materials; and using cleaning equipment, such as shopvac cleaners as required. Following safety and hygiene protocols to prevent hazards or contamination is essential.
Other Responsibilities Other duties as assigned.
We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the MC community and the individuals that reside there.
Equal Employment Opportunity Statement Colorado Village Collaborative provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Qualifications
High School Diploma or equivalent
Homeless shelter operations experience is preferred
At least one year of being successfully housed is preferred
Experience in operating computerized office equipment and telephones.
Reliable transportation is preferred.
Cell phone to download and access CVC applications is required
Skills Needed
Cultural competency
Time management with the ability to meet a timeline
Excellent written and verbal communication
Administrative Skill
Conflict Mediation/Resolution Skills
Ability to relate to people from diverse backgrounds and experience
Trauma-Informed approach
Creativity and flexibility
Resilience and thick skin
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Reports to: Floater/On-Call Manager
Location: Denver
Compensation: $24.51 per hour (Part-time position)
The On Call Site Coordinator will work in collaboration with the Site Manager and Site Assistants to ensure that the MicroCommunity (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers and the broader community. Specifically, the MC On-Call Coordinator will support Floating/On-Call Manager in their leadership to the Micro-Community operations and programming as outlined below.
Schedule / Hours This position is expected to travel to work at any MC site to fill open shifts on an as needed basis
No guaranteed hours, 10 hr shifts when called in to work
The employee will have the ability to accept or refuse hours based on availability
Shift 3:
7:30 pm - 5:30 am;
Shift 4 : 9:30 pm - 7:30 am
Time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with MC community members, etc.
Key Area #1 - MC Operations
Community Member Intake
Overview of all Policies, Rights, and Responsibilities
Intake Form with basic information for HMIS data entry
Signed Use Agreement whereby community member acknowledges understanding and agreement to abide by all policies, rights, and responsibilities
Community Member Participation
Complete and record Daily Wellness Screening using sign in log sheets
Perform site walks in coordination with MC Assistant
Monitor daily activities using the Daily Activity Log, this includes issues, incidents and other notable occurrences
Accountability/Complaints/Compliance
Ensure community member compliance with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow up plans, etc.
Report community member accountability and non-compliance to MC Manager
Support MC Manager with community member accountability process including exiting community members when appropriate
Communicate with MC community members while providing stable, trauma-informed interactions with community members
Ensure information is distributed to MC community members effectively including outreach schedule, resources, etc.
Site Upkeep – Responsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de-escalation, etc.
Collaboration – Ops staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sites. Ops staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc.
Key Area #2 - MC Programming
Personal MC community member support
Build relationships and establish rapport with community members
Support community members with progressing towards housing and employment goals
Connect MC community members to resource navigation
Connect MC community members to personal crisis support as needed
Assist with coordination of Community Dinners
Key Area #3 - Conflict Management and Crisis Response
Conflict Management and Resolution coordination with MC Manager
Promote conflict resolution among community members
Ensure that conflict is managed and resolved in a non-violent manner
Ensure follow through on conflict resolution agreements
Submit records of conflict management and resolution to supervisor
Violence/Threats of Violence coordination with MC Manager
If violence or threats of violence break out at the MC, support Lead Coordinator with responding and reporting to MC Manager
Exit community members as necessary in partnership with MC Manager
Key Area #4 - Metrics and Reporting
Conduct HMIS data collection/input on an ongoing basis
Support MC Manager with data collection and reporting, as needed
Physical Requirements The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond to tasks and ensure safety are also essential.
Cleaning Requirements The position is responsible for maintaining a clean and safe environment in accordance with organizational and regulatory standards. Cleaning tasks may include sweeping, mopping, dusting, and disinfecting surfaces; handling and proper disposal of cleaning supplies and materials; and using cleaning equipment, such as shopvac cleaners as required. Following safety and hygiene protocols to prevent hazards or contamination is essential.
Other Responsibilities Other duties as assigned.
We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the MC community and the individuals that reside there.
Equal Employment Opportunity Statement Colorado Village Collaborative provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Qualifications
High School Diploma or equivalent
Homeless shelter operations experience is preferred
At least one year of being successfully housed is preferred
Experience in operating computerized office equipment and telephones.
Reliable transportation is preferred.
Cell phone to download and access CVC applications is required
Skills Needed
Cultural competency
Time management with the ability to meet a timeline
Excellent written and verbal communication
Administrative Skill
Conflict Mediation/Resolution Skills
Ability to relate to people from diverse backgrounds and experience
Trauma-Informed approach
Creativity and flexibility
Resilience and thick skin
#J-18808-Ljbffr