Texas Department of Transportation
Information Specialist IV- Traffic Safety
Texas Department of Transportation, Austin, Texas, us, 78716
Information Specialist IV- Traffic Safety
Join to apply for the
Information Specialist IV- Traffic Safety
role at
Texas Department of Transportation .
Information Specialist IV- Traffic Safety 4 days ago Be among the first 25 applicants.
Performs research, develops and generates a variety of informational articles, publications, documents, programs, procedural manuals, and presentations for the Traffic Safety Division. The role involves providing complex information through multiple types of media, developing and overseeing programs and processes. Employees at this level are virtually self‑supervising and assume direct accountability for the work product.
Essential Duties
Research, plan, compose, edit, and reformat a variety of materials including manuals, newsletters, technical documents, brochures, forms, posters, organizational charts, speeches, talking points, and presentations, utilizing applicable computer software programs.
Develop informational and educational programs for employees and the public for print, audio/visual, and web‑based formats.
Review and analyze incoming materials including literature, administrative rules, policy history, legislation, and other research materials for pertinent information to be included in publications, documents, internal operating procedures, or written summaries.
Direct, develop, and evaluate presentations, dashboards, metrics, and goals.
Develop and update the division’s SharePoint sites and content. Create new web pages and revise existing web pages, ensuring current content is displayed on the division’s internet and intranet sites.
Coordinate and respond to Public Information / Open Records Requests for the Traffic Safety Division.
Assist the Communications Division’s Media Relations Section by developing concise, accurate and timely responses to inquiries from the media regarding division responsibilities.
Coordinate and respond to all TxDOT.gov customer service inquiries received in the Traffic Safety Division.
Prepare sensitive and high‑level correspondence and administrative or technical reports.
Serve as representative in interagency groups and on technical committees.
Answer inquiries regarding specific areas of expertise; assess project requirements with clients and supervisors; define audience and specify goals.
Perform other job responsibilities as assigned.
Minimum Qualifications Education:
Bachelor’s Degree in Communications, Public Relations, Business, or related disciplines. Relevant work experience may be substituted for degree on a year‑per‑year basis.
Experience:
Five years of writing, editing, journalism or communications related activities. Experience can be satisfied by full‑time or prorated part‑time equivalent. Related graduate‐level education may be substituted for experience on a year‑per‑year basis.
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Competencies
Extensive knowledge of writing methodologies and strategies to develop and implement appropriate informational and educational materials, presentations, white papers, and talking points for division leadership.
Interpreting and analyzing applicable laws, rules, and regulations.
Developing and implementing internal policies, procedures, and technical information.
Composing and proofing correspondence and informational materials.
Researching, analyzing, and organizing business, statistical, and technical data.
Preparing and maintaining confidential and sensitive records, files, and reports.
Program/project planning, development, and management methodologies.
Web design and use of applicable developmental tools for web structures, online manuals, SharePoint, and other data display tools.
Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved.
Public relations for maintaining effective working relationships with individuals and groups, both internal and external.
Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems or roadblocks.
Showing initiative and action beyond what is required to improve products or services; self‑starting and completing assignments independently without constant supervision.
Physical Requirements and Working Conditions
Light work: lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs.
Standing prolonged periods of time.
Repetitive motion—substantial movements of the wrists, hands, and/or fingers.
Close visual acuity—work includes data/figures; view a computer screen; extensive reading.
Conditions of Employment Please click the Standard Conditions of Employment (TxDOT) to read the standard conditions of employment for all positions.
Position Information The Texas Department of Transportation’s (TxDOT) Traffic Safety Division is looking for an Information Specialist based in Austin, TX. The ideal candidate has strong communication skills to oversee projects and programs involving multiple types of media, all in support of the Traffic Safety Division’s overall goal of improving safety for the traveling public across our great state of Texas.
TxDOT is one of the largest state agencies in the country, with an extensive workforce of over 13,000 employees statewide. If you want to build an exciting career, let’s talk!
Benefits And Perks
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full‑Time Employees
On‑the‑Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family‑Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother‑Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work‑life balance.
For a complete list of our total compensation package, please visit our website at: Total Compensation Package.
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov).
Job Information Travel/Public Information.
Schedule Full‑time.
Employee Status Regular.
Job Type Standard.
Job Level Non‑Management.
Job Posting Oct 24, 2025, 8:38:11 AM.
State Job Title/s Information Specialist IV.
Military Occupational Specialty (MOS) TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. To view the MOS codes please click on the link below and click on the appropriate occupational category.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions Applicant Information The Texas Department of Transportation is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Act of 1990.
Please click this link to read the information for applicants: Additional Applicant Information.
#J-18808-Ljbffr
Information Specialist IV- Traffic Safety
role at
Texas Department of Transportation .
Information Specialist IV- Traffic Safety 4 days ago Be among the first 25 applicants.
Performs research, develops and generates a variety of informational articles, publications, documents, programs, procedural manuals, and presentations for the Traffic Safety Division. The role involves providing complex information through multiple types of media, developing and overseeing programs and processes. Employees at this level are virtually self‑supervising and assume direct accountability for the work product.
Essential Duties
Research, plan, compose, edit, and reformat a variety of materials including manuals, newsletters, technical documents, brochures, forms, posters, organizational charts, speeches, talking points, and presentations, utilizing applicable computer software programs.
Develop informational and educational programs for employees and the public for print, audio/visual, and web‑based formats.
Review and analyze incoming materials including literature, administrative rules, policy history, legislation, and other research materials for pertinent information to be included in publications, documents, internal operating procedures, or written summaries.
Direct, develop, and evaluate presentations, dashboards, metrics, and goals.
Develop and update the division’s SharePoint sites and content. Create new web pages and revise existing web pages, ensuring current content is displayed on the division’s internet and intranet sites.
Coordinate and respond to Public Information / Open Records Requests for the Traffic Safety Division.
Assist the Communications Division’s Media Relations Section by developing concise, accurate and timely responses to inquiries from the media regarding division responsibilities.
Coordinate and respond to all TxDOT.gov customer service inquiries received in the Traffic Safety Division.
Prepare sensitive and high‑level correspondence and administrative or technical reports.
Serve as representative in interagency groups and on technical committees.
Answer inquiries regarding specific areas of expertise; assess project requirements with clients and supervisors; define audience and specify goals.
Perform other job responsibilities as assigned.
Minimum Qualifications Education:
Bachelor’s Degree in Communications, Public Relations, Business, or related disciplines. Relevant work experience may be substituted for degree on a year‑per‑year basis.
Experience:
Five years of writing, editing, journalism or communications related activities. Experience can be satisfied by full‑time or prorated part‑time equivalent. Related graduate‐level education may be substituted for experience on a year‑per‑year basis.
Licenses and Certifications:
Valid driver’s license. This position requires driving a state vehicle.
Competencies
Extensive knowledge of writing methodologies and strategies to develop and implement appropriate informational and educational materials, presentations, white papers, and talking points for division leadership.
Interpreting and analyzing applicable laws, rules, and regulations.
Developing and implementing internal policies, procedures, and technical information.
Composing and proofing correspondence and informational materials.
Researching, analyzing, and organizing business, statistical, and technical data.
Preparing and maintaining confidential and sensitive records, files, and reports.
Program/project planning, development, and management methodologies.
Web design and use of applicable developmental tools for web structures, online manuals, SharePoint, and other data display tools.
Providing prompt and courteous customer service; advising customers when delays are necessary and following up on identified problems until resolved.
Public relations for maintaining effective working relationships with individuals and groups, both internal and external.
Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems or roadblocks.
Showing initiative and action beyond what is required to improve products or services; self‑starting and completing assignments independently without constant supervision.
Physical Requirements and Working Conditions
Light work: lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs.
Standing prolonged periods of time.
Repetitive motion—substantial movements of the wrists, hands, and/or fingers.
Close visual acuity—work includes data/figures; view a computer screen; extensive reading.
Conditions of Employment Please click the Standard Conditions of Employment (TxDOT) to read the standard conditions of employment for all positions.
Position Information The Texas Department of Transportation’s (TxDOT) Traffic Safety Division is looking for an Information Specialist based in Austin, TX. The ideal candidate has strong communication skills to oversee projects and programs involving multiple types of media, all in support of the Traffic Safety Division’s overall goal of improving safety for the traveling public across our great state of Texas.
TxDOT is one of the largest state agencies in the country, with an extensive workforce of over 13,000 employees statewide. If you want to build an exciting career, let’s talk!
Benefits And Perks
Retirement Plans
Alternative and/or Flexible Work Schedules
Paid Leave and Holidays
Health Premiums paid at 100% for Full‑Time Employees
On‑the‑Job Training
Tuition Assistance Program
Holistic Wellness Program with Leave Incentives
Career Development and Advancement Opportunities
Family‑Friendly Policies and Programs
In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother‑Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work‑life balance.
For a complete list of our total compensation package, please visit our website at: Total Compensation Package.
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov).
Job Information Travel/Public Information.
Schedule Full‑time.
Employee Status Regular.
Job Type Standard.
Job Level Non‑Management.
Job Posting Oct 24, 2025, 8:38:11 AM.
State Job Title/s Information Specialist IV.
Military Occupational Specialty (MOS) TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category. To view the MOS codes please click on the link below and click on the appropriate occupational category.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions Applicant Information The Texas Department of Transportation is an Equal Opportunity Employer. If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Act of 1990.
Please click this link to read the information for applicants: Additional Applicant Information.
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