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PayPal

Account Manager, Government, Education & Telco

PayPal, Scottsdale, Arizona, us, 85261

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Account Manager, Government, Education & Telco

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Job Description Summary The Account Manager for Government, Education & Telco manages PayPal’s relationships with public sector and telecom enterprises, ensuring growth while navigating complex procurement and regulatory landscapes. This role requires balancing innovative payment solutions with compliance and risk management to deliver trusted, long‑term partnerships.

Essential Responsibilities

Identify and recommend best practices for business improvement.

Lead functional projects and programs.

Analyze business trends to inform decision-making.

Collaborate with internal teams to drive improvements.

Monitor and report on account health and performance.

Additional Responsibilities

Own a portfolio of enterprise accounts across Government, Education, and Telco, serving as the primary point of contact.

Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long‑term value.

Negotiate and manage complex commercial terms, contracts, and agreements.

Drive revenue retention, upsell, and cross‑sell opportunities, consistently achieving sales quotas and exceeding KPIs.

Build and maintain strategic relationships with merchants, driving alignment with merchant goals.

Coordinate cross‑functional teams to deliver results in line with account plans.

Leverage competitive and industry insights to refine account strategies.

Advocate for merchant needs within PayPal.

Expected Qualifications

5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Qualifications

7+ years of experience in account management, client success, or sales, ideally within payments, technology, or financial services industries.

Deep understanding of e‑commerce, merchant services, and payment solutions.

Proven success managing high‑value accounts, delivering strategic account plans, and achieving sales quotas.

Expertise in building and maintaining strategic relationships with senior executives.

Strong knowledge of the payments industry and market trends.

Exceptional communication and negotiation skills.

Analytical and strategic thinker.

Proficient in using CRM tools (e.g., Salesforce).

Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

Benefits PayPal offers flexible work environment, employee share options, health and life insurance, and more. For more information, visit https://www.paypalbenefits.com.

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