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Desktop Support Analyst
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Jobs via Dice 2 days ago Be among the first 25 applicants Join to apply for the
Desktop Support Analyst
role at
Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!
Description
We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis in Rutherfordton, North Carolina. This position will involve supporting a manufacturing environment, ensuring the seamless operation of workstations, software, and hardware systems. If you have a strong background in desktop support and thrive in hands-on roles, we encourage you to apply.
Responsibilities:
Provide technical support for desktop hardware, software, and workstation systems within the manufacturing facility.
Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems.
Maintain and manage Active Directory user accounts and permissions.
Perform desktop imaging and configuration to ensure consistent system setups.
Utilize ticketing systems to document, track, and resolve technical incidents.
Collaborate with team members to deliver timely resolutions to IT-related challenges.
Implement updates and patches to ensure systems remain secure and operational.
Assist in the setup and deployment of new hardware across the facility.
Diagnose and repair desktop hardware issues to minimize downtime.
Deliver excellent customer service while addressing end-user concerns and queries.
Part time work is available for a flexible schedule, between 20-40 hours per week.
Requirements
Proven experience in desktop support, preferably in a manufacturing environment.
Proficiency with Windows 10 and Windows 11 operating systems.
Knowledge of Active Directory management and troubleshooting.
Familiarity with desktop imaging processes and tools.
Strong understanding of PC desktop hardware and workstation systems.
Hands-on experience with ticketing systems for issue tracking and resolution.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with team members and end users.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Seniority level
Seniority level
Entry level Employment type
Employment type
Part-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for Desktop Support Analyst roles.
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Desktop Support Analyst
role at
Jobs via Dice 2 days ago Be among the first 25 applicants Join to apply for the
Desktop Support Analyst
role at
Jobs via Dice Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!
Description
We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis in Rutherfordton, North Carolina. This position will involve supporting a manufacturing environment, ensuring the seamless operation of workstations, software, and hardware systems. If you have a strong background in desktop support and thrive in hands-on roles, we encourage you to apply.
Responsibilities:
Provide technical support for desktop hardware, software, and workstation systems within the manufacturing facility.
Troubleshoot and resolve issues related to Windows 10 and Windows 11 operating systems.
Maintain and manage Active Directory user accounts and permissions.
Perform desktop imaging and configuration to ensure consistent system setups.
Utilize ticketing systems to document, track, and resolve technical incidents.
Collaborate with team members to deliver timely resolutions to IT-related challenges.
Implement updates and patches to ensure systems remain secure and operational.
Assist in the setup and deployment of new hardware across the facility.
Diagnose and repair desktop hardware issues to minimize downtime.
Deliver excellent customer service while addressing end-user concerns and queries.
Part time work is available for a flexible schedule, between 20-40 hours per week.
Requirements
Proven experience in desktop support, preferably in a manufacturing environment.
Proficiency with Windows 10 and Windows 11 operating systems.
Knowledge of Active Directory management and troubleshooting.
Familiarity with desktop imaging processes and tools.
Strong understanding of PC desktop hardware and workstation systems.
Hands-on experience with ticketing systems for issue tracking and resolution.
Excellent problem-solving skills and attention to detail.
Ability to communicate effectively with team members and end users.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Seniority level
Seniority level
Entry level Employment type
Employment type
Part-time Job function
Job function
Information Technology Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for Desktop Support Analyst roles.
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr