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Freudenberg Sealing Technologies

Account Manager - OEM Accounts

Freudenberg Sealing Technologies, Plymouth, Michigan, United States, 48170

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Account Manager - OEM Accounts

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Freudenberg Sealing Technologies .

Freudenberg-NOK Sealing Technologies operates the business of Freudenberg Sealing Technologies (FST) in the Americas and is a joint venture between Freudenberg and NOK Corp. in Japan. Headquartered in Plymouth, MI, we provide advanced sealing solutions to automotive and general industries and employ approximately 4,700 people across the Americas.

Benefits

401(k) match

Diversity & Inclusion commitment

Health insurance

Vacation & paid holidays

Hybrid work arrangement

Partnering organization with Freudenberg-NOK General Partnership

Responsibilities

Lead all commercial activities within assigned accounts, including new customer acquisition, business development, pricing strategy, issue resolution, and service improvement to maximize customer satisfaction.

Build strong relationships across diverse personalities and backgrounds, demonstrating high emotional intelligence and conflict resolution skills.

Own the customer relationship with minimal supervision, escalating issues when needed while remaining accountable for outcomes.

Communicate technical product information clearly; apply creativity and problem‑solving to overcome challenges.

Remain resilient through setbacks, supporting cross‑functional teams to achieve goals.

Apply negotiation and value‑selling techniques to drive profitability with a competitive, goal‑oriented mindset.

Manage multiple priorities with attention to detail, focusing on what’s most important.

Develop strategic 5‑year plans for key accounts, identifying risks and actionable steps for long‑term success.

Qualifications

B.S. or B.A. in Business Management, Engineering (Mechanical, Aeronautical, Manufacturing, or equivalent).

3–5 years automotive account management experience.

Strong interpersonal skills and a hunter mentality.

Ability to travel to FNST production sites and customers as required.

Engineering experience with automotive seals, polymers, and/or electric vehicle systems is a significant plus.

Excellent communication and collaboration skills; can engage proactively with colleagues at all levels.

Customer‑centric mindset: anticipates, understands, and meets internal/external customer needs.

Innovation: drives and supports innovative ideas while taking informed risks.

Drive & execution: proactively identifies what needs to be done and takes action.

The Freudenberg Group is an equal‑opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender identity or expression, national origin, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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