Midwest Cards
Company Background
Refractors, Inc. is a multi‑brand sports trading card & memorabilia services company. We provide services to sports card collectors, hobbyists & investors in multiple aspects of the collectibles industry. Our retail store (Midwest Cards) serves the public in the entertainment hub for Columbus sports arenas. The office and shop are located in the Arena District, near the Nationwide Arena, the new Crew Stadium, and Huntington Park.
Job Description Will be responsible for working retail shifts (day, evening, and weekends) at the card shop. Knowledge of sports & collectible trading cards is a must as our staff must be able to help with customer questions ranging from finding the right product for their needs, or reviewing their collections to find cards we may want to trade for or purchase.
Duties & Responsibilities
Customer service & sharing product knowledge
Usage of Clover POS (point of sale) & laptop computer
Assist with store operations
Stocking & retail operations
Occasional assignments needed to help the business on a daily basis to maintain operations and serve our customers.
Skills & Experience
Strong knowledge of sports and/or trading cards hobby
Ability to work on your own by taking direction or key-action items from a manager and then breaking work into executable steps, and accomplishing that work in a timely manner
Confident in‑person customer service experience
Understanding of e‑commerce marketplace platforms is preferred, such as BigCommerce, eBay, Shipstation & Netsuite.
An understanding, following and passion for professional sports is preferred.
Experience with Apple (laptop) products
Knowledge of TCG cards is a plus
Expectations
Weekday card shop shifts may vary based on staffing needs, but will be communicated in advance: Assigned shifts will be Tuesday - Friday, between 10am - 10pm EST
Weekend card shop shifts may vary based on staffing needs, but will be communicated in advance: Assigned shifts will be on Saturdays and Sundays, between 10am - 10pm EST
Education, Qualifications, Language
Valid US Driver's License
2+ Years of professional work experience
Bachelor's degree or additional professional experience preferred
Hiring contingent on a background check
English fluency (Required)
Additional language fluency is a plus
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Job Description Will be responsible for working retail shifts (day, evening, and weekends) at the card shop. Knowledge of sports & collectible trading cards is a must as our staff must be able to help with customer questions ranging from finding the right product for their needs, or reviewing their collections to find cards we may want to trade for or purchase.
Duties & Responsibilities
Customer service & sharing product knowledge
Usage of Clover POS (point of sale) & laptop computer
Assist with store operations
Stocking & retail operations
Occasional assignments needed to help the business on a daily basis to maintain operations and serve our customers.
Skills & Experience
Strong knowledge of sports and/or trading cards hobby
Ability to work on your own by taking direction or key-action items from a manager and then breaking work into executable steps, and accomplishing that work in a timely manner
Confident in‑person customer service experience
Understanding of e‑commerce marketplace platforms is preferred, such as BigCommerce, eBay, Shipstation & Netsuite.
An understanding, following and passion for professional sports is preferred.
Experience with Apple (laptop) products
Knowledge of TCG cards is a plus
Expectations
Weekday card shop shifts may vary based on staffing needs, but will be communicated in advance: Assigned shifts will be Tuesday - Friday, between 10am - 10pm EST
Weekend card shop shifts may vary based on staffing needs, but will be communicated in advance: Assigned shifts will be on Saturdays and Sundays, between 10am - 10pm EST
Education, Qualifications, Language
Valid US Driver's License
2+ Years of professional work experience
Bachelor's degree or additional professional experience preferred
Hiring contingent on a background check
English fluency (Required)
Additional language fluency is a plus
#J-18808-Ljbffr