Natural Grocers by Vitamin Cottage
2nd Assistant Store Manager
Natural Grocers by Vitamin Cottage, Salida, Colorado, United States, 81201
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2nd Assistant Store Manager
role at
Natural Grocers by Vitamin Cottage .
USD $25.14/Hr.
Overview This position requires a strong leader who thrives in a fast‑paced, deadline‑driven work environment. You will ensure the store and its crew deliver a world‑class customer experience by training and executing our company customer service and operational standards. As the 2nd Assistant Manager, you will be trained in handling all management‑related processes and serve as the leader and ambassador of the Customer Service Experience at your store.
Responsibilities
Setting Others Up for Success: Your main objective is to ensure the store crew is trained and prepared to meet the expectations of their position. You will coach and inspire crew members regularly to improve performance, and you will participate in interviewing, hiring, selection, development, and management of the store team.
Instilling the Importance of Customer Service: You will focus on delivering excellent customer service, incorporate why we do what we do, and identify opportunities to improve the customer experience and ensure execution of identified solutions.
Achieving Operational Excellence: Partner with the management team to manage all processes and tasks, from A to Z, including inventory management, shrink management, financial targets, policy compliance, marketing promotions, product merchandising, quality standards, and store safety & security.
Leadership & Professionalism: Demonstrate integrity, intent, capabilities, results, and a commitment to care. Mentor department managers, partner with store leaders, adapt to change, create a positive store culture, and share knowledge to prepare the crew for career growth.
Rolling Up Your Sleeves: Handle all aspects of store operations across departments (Body Care, Dairy / Frozen, Grocery, Produce, Receiving, Vitamins), performing tasks such as scrubbing, dusting, and shining as needed.
Getting the Job Done: Full schedule availability is required, including evenings and weekends.
Moving on Up: Gain insight into overall store operations and opportunities for advancement in stores and the support center.
Qualifications
Strong leadership skills – ability to inspire others and gain trust and credibility with team members.
Ability to work effectively under pressure – staying calm in challenging situations and in all interactions with employees and customers.
Ability to exhibit patience and understanding when working with others and adapt to various learning styles.
Must be able to obtain forklift certification.
Excellent organizational skills and attention to detail.
Must be self‑motivated and capable of working independently.
Driven to meet all deadlines in a timely manner.
Full schedule availability; including evenings and weekends.
Demonstrated success in training individuals and groups on various topics.
Strong verbal and written communication skills – to provide clear direction and training and manage emails and other inquiries.
Staff management experience is a plus.
Able to effectively manage changing priorities.
Proven analytical, problem‑solving, and decision‑making skills.
Excellent customer service skills.
Shows interest in natural/organic foods and supplements.
Proficient in MS Word, Excel and Outlook.
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Retail
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2nd Assistant Store Manager
role at
Natural Grocers by Vitamin Cottage .
USD $25.14/Hr.
Overview This position requires a strong leader who thrives in a fast‑paced, deadline‑driven work environment. You will ensure the store and its crew deliver a world‑class customer experience by training and executing our company customer service and operational standards. As the 2nd Assistant Manager, you will be trained in handling all management‑related processes and serve as the leader and ambassador of the Customer Service Experience at your store.
Responsibilities
Setting Others Up for Success: Your main objective is to ensure the store crew is trained and prepared to meet the expectations of their position. You will coach and inspire crew members regularly to improve performance, and you will participate in interviewing, hiring, selection, development, and management of the store team.
Instilling the Importance of Customer Service: You will focus on delivering excellent customer service, incorporate why we do what we do, and identify opportunities to improve the customer experience and ensure execution of identified solutions.
Achieving Operational Excellence: Partner with the management team to manage all processes and tasks, from A to Z, including inventory management, shrink management, financial targets, policy compliance, marketing promotions, product merchandising, quality standards, and store safety & security.
Leadership & Professionalism: Demonstrate integrity, intent, capabilities, results, and a commitment to care. Mentor department managers, partner with store leaders, adapt to change, create a positive store culture, and share knowledge to prepare the crew for career growth.
Rolling Up Your Sleeves: Handle all aspects of store operations across departments (Body Care, Dairy / Frozen, Grocery, Produce, Receiving, Vitamins), performing tasks such as scrubbing, dusting, and shining as needed.
Getting the Job Done: Full schedule availability is required, including evenings and weekends.
Moving on Up: Gain insight into overall store operations and opportunities for advancement in stores and the support center.
Qualifications
Strong leadership skills – ability to inspire others and gain trust and credibility with team members.
Ability to work effectively under pressure – staying calm in challenging situations and in all interactions with employees and customers.
Ability to exhibit patience and understanding when working with others and adapt to various learning styles.
Must be able to obtain forklift certification.
Excellent organizational skills and attention to detail.
Must be self‑motivated and capable of working independently.
Driven to meet all deadlines in a timely manner.
Full schedule availability; including evenings and weekends.
Demonstrated success in training individuals and groups on various topics.
Strong verbal and written communication skills – to provide clear direction and training and manage emails and other inquiries.
Staff management experience is a plus.
Able to effectively manage changing priorities.
Proven analytical, problem‑solving, and decision‑making skills.
Excellent customer service skills.
Shows interest in natural/organic foods and supplements.
Proficient in MS Word, Excel and Outlook.
This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development
Industries Retail
Referrals increase your chances of interviewing at Natural Grocers by Vitamin Cottage by 2x.
Sign in to set job alerts for “Assistant Store Manager” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr