Supervisor, Phlebotomy Job at Mass General Brigham in Boston

Site: Brigham and Women's Faulkner Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for managing expected workflow in all areas. Maintains and monitors phlebotomy collection and expectations to include safety, accuracy and response/result times.

Does this position require Patient Care? Yes

Essential Functions

• Develops a qualified in-office and mobile phlebotomy team and ensures team that meets all regulatory requirements.
• Manages direct report staff to include scheduling, interviewing, evaluating job performance, performance evaluations, competencies, continuing education, maintaining employee files, time keeping and attendance, corrective action, participating with Manager in staff meetings.
• In conjunction with managers is responsible for the implementation and maintenance of all policies and procedures required by hospital, laboratory, and any governing regulatory agencies to assure the ongoing safe and efficient daily operation of phlebotomy services. Supports and monitors customer, and employee service expectations.
• Collects and provides all department quality data indicators to the Laboratory Quality Assurance department or other entities required.

Qualifications

Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred. Can this role accept experience in lieu of a degree? No

• Licenses and Credentials: Experience in phlebotomy 3-5 years required and Supervisory experience 1-2 years preferred
• Knowledge, Skills and Abilities: In depth knowledge of phlebotomy regulatory requirements. Proficient with statistical and computer productivity software (i.e. Word, Excel, etc.). Strong communication skills. Demonstrated organizational skills. Strong attention to detail. Demonstrated training skills.

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1133 Centre Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$66,206.40 - $96,304.00/Annual

EEO Statement

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.