Energy Jobline ZR
Customer Service - Sales Support Specialist in Chicago
Energy Jobline ZR, Chicago, Illinois, United States, 60290
Overview
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. Pre-employment Requirements Authorized to work in the United States Fully vaccinated for Covid-19. () Drug screening Background Check
If youre an assertive data-driven individual who prefers to achieve with and through others in a fast-paced environment where you get to learn about and have a critical position supporting our Sales Organization, not like a call center, but truly Sales support... please keep reading... About the Role
We are looking for an energetic self-starter to be a critical team member to our customer service and sales team. You will be assisting and partnering with the Customer Development Manager in interacting with the customer service team and Account Executives working on sales opportunities, customer contracts and support and overall management customer strategies. Your scope will be constantly growing and changing... Sales Customer Interface
Proactively support and be responsible for inbound/outbound customer contact (phone, email, etc.) and contract administration. Exceptional computer skills. Builds Relationships
Establishes and maintains relationships with Management, Executives, Account Executives and peers. Knows how to develop and gain trust of key relationships by demonstrating a data and fact-based focus. Administration
Support the Customer Service and Account Executive Teams by responding to requests for updates on industry businesses or inputting data into our current Navision System, run reports and analyze customer information and needs, clerical duties like filing reports and documents, troubleshoot with Customer Service Sales team on innovative ways to improve process and the customer experience. Attributes Flexible, open-minded, proactive, problem solving approach to your daily work Have a passion for troubleshooting and providing a top notch customer experience Communicative and Confident - Ask questions and learn the business Fast Paced Meet one challenge, look for the next challenge Detail Oriented We need you to be data driven, accurate and thorough with a bias to move forward, have great attention to detail Attitude, are friendly, want to learn and be a team player
Job Responsibilities
Provide administrative and clerical support to Customer Development Manager and other department leads, be able to multi-task, solve problems, take direction and be accountable for interface and interactions with other team members and customers service team. Work with customers and cross-functional colleagues to resolve inquiries regarding customer settlements by performing complex analysis. Quarterback and directly participate in the customer settlement process, assuring timely and accurate communication and funds transfer to customers for all lots scheduled on a daily basis. Be a strong contributor to developing and enhancing processes to further improve the speed and quality of Sipis settlement performance. The goal is to further differentiate Sipi from competitors through a superior customer experience. Position will further develop into managing weekly and monthly volume scoreboards and related analytics. Along with assisting accounting in developing profitability by customer and material type metrics. Always additional duties...especially if you are a self-starter.
Experience
Degree: College is , but not necessary Knowledge: 3+ years with SALES administrative/clerical experience Computer skills: Need to be excellent or above average Sales Customer Support: 3+years Job Type: Full-time
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move. #J-18808-Ljbffr
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide. We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers. Pre-employment Requirements Authorized to work in the United States Fully vaccinated for Covid-19. () Drug screening Background Check
If youre an assertive data-driven individual who prefers to achieve with and through others in a fast-paced environment where you get to learn about and have a critical position supporting our Sales Organization, not like a call center, but truly Sales support... please keep reading... About the Role
We are looking for an energetic self-starter to be a critical team member to our customer service and sales team. You will be assisting and partnering with the Customer Development Manager in interacting with the customer service team and Account Executives working on sales opportunities, customer contracts and support and overall management customer strategies. Your scope will be constantly growing and changing... Sales Customer Interface
Proactively support and be responsible for inbound/outbound customer contact (phone, email, etc.) and contract administration. Exceptional computer skills. Builds Relationships
Establishes and maintains relationships with Management, Executives, Account Executives and peers. Knows how to develop and gain trust of key relationships by demonstrating a data and fact-based focus. Administration
Support the Customer Service and Account Executive Teams by responding to requests for updates on industry businesses or inputting data into our current Navision System, run reports and analyze customer information and needs, clerical duties like filing reports and documents, troubleshoot with Customer Service Sales team on innovative ways to improve process and the customer experience. Attributes Flexible, open-minded, proactive, problem solving approach to your daily work Have a passion for troubleshooting and providing a top notch customer experience Communicative and Confident - Ask questions and learn the business Fast Paced Meet one challenge, look for the next challenge Detail Oriented We need you to be data driven, accurate and thorough with a bias to move forward, have great attention to detail Attitude, are friendly, want to learn and be a team player
Job Responsibilities
Provide administrative and clerical support to Customer Development Manager and other department leads, be able to multi-task, solve problems, take direction and be accountable for interface and interactions with other team members and customers service team. Work with customers and cross-functional colleagues to resolve inquiries regarding customer settlements by performing complex analysis. Quarterback and directly participate in the customer settlement process, assuring timely and accurate communication and funds transfer to customers for all lots scheduled on a daily basis. Be a strong contributor to developing and enhancing processes to further improve the speed and quality of Sipis settlement performance. The goal is to further differentiate Sipi from competitors through a superior customer experience. Position will further develop into managing weekly and monthly volume scoreboards and related analytics. Along with assisting accounting in developing profitability by customer and material type metrics. Always additional duties...especially if you are a self-starter.
Experience
Degree: College is , but not necessary Knowledge: 3+ years with SALES administrative/clerical experience Computer skills: Need to be excellent or above average Sales Customer Support: 3+years Job Type: Full-time
If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move. #J-18808-Ljbffr