Sangoma
Overview
Sangoma Technologies is a global leader in unified communications, cloud collaboration, contact center, and connectivity solutions. Our portfolio spans UCaaS, CCaaS, CPaaS, SIP Trunking, SBCs, Managed Network Services, and Endpoints—powering seamless communication for organizations worldwide.
We are seeking a Sales/Solutions Engineer who is passionate about helping partners and customers achieve business success through technology. This role combines deep product and technical knowledge with strategic sales acumen—enabling channel partners, VARs, and agents to position and sell Sangoma\'s solutions with confidence.
The ideal candidate is both a trusted technical advisor and a business consultant, skilled at uncovering customer needs, developing tailored solutions, and driving deals to close. Best candidate will reside in central or west regions.
Your Role Sales Enablement & Pre-Sales Engagement
Partner with Account Executives, Channel Managers, and VARs to develop winning sales strategies and solution proposals
Lead technical discovery sessions to identify business challenges, define requirements, and map Sangoma solutions to measurable outcomes
Deliver high-impact technical presentations, demos, and webinars that communicate value to both technical and non-technical audiences
Translate complex solution capabilities into clear business value propositions that accelerate the sales cycle
Serve as the technical authority during the sales process, ensuring solution designs meet customer expectations and business goals
Solution Development & Deal Support
Architect end-to-end communication solutions leveraging Sangoma\'s UCaaS, CCaaS, CPaaS, PBX, SIP trunking, and connectivity portfolio
Create proposal-ready solution designs, including network architecture, integration plans, and implementation approaches
Support RFPs, technical proposals, and competitive positioning, highlighting differentiators that strengthen Sangoma\'s market advantage
Work closely with internal teams to ensure seamless handoff from sales to delivery, maintaining customer confidence throughout the process
Channel Partner Collaboration
Enable Sangoma\'s partner ecosystem (VARs, Agents, TSDs) through technical training, co-selling, and deal support
Participate in joint sales calls, events, and workshops to strengthen partner relationships and build technical credibility
Provide real-world feedback from partners and customers to Product Management, influencing roadmap priorities and feature enhancements
Market Engagement & Evangelism
Represent Sangoma as a technical thought leader at trade shows, partner events, and industry conferences
Stay informed on market trends, competitor solutions, and emerging technologies, positioning Sangoma as an innovative alternative in every sales conversation
Develop a deep understanding of the competitive landscape and equip sales teams with tools to overcome technical objections and win deals
Performance & Travel
Actively contribute to sales growth and pipeline development by supporting sales teams through the full sales cycle—from qualification to close
Travel up to 25-30% for customer meetings, partner visits, and industry events
Requirements
3 to 5+ years in Sales Engineering, Pre-Sales, or Solutions Consulting within UCaaS, CCaaS, CPaaS, or telecommunications industries
Proven track record supporting channel-driven or enterprise sales models to achieve revenue targets
Deep understanding of VoIP, SIP, PBX systems (Switchvox, Asterisk, PBXact), SBCs, and networking fundamentals (QoS, VLANs, NAT, firewalls)
Strong ability to translate technical features into business benefits that resonate with C-level and non-technical buyers
Excellent presentation and storytelling skills, capable of influencing both technical and executive stakeholders
Experience working collaboratively with Account Executives, VARs, and distributors to close complex communication deals
Organized, responsive, and able to balance multiple opportunities in a fast-paced, dynamic sales environment
Certifications: SIP, VoIP, Asterisk, CompTIA Network+, or CCNA
Hands-on familiarity with CRMs (Salesforce, HubSpot) and sales collaboration tools
Knowledge of API integrations, automation workflows, and hybrid communication environments
Bachelor\'s degree in Engineering, Computer Science, or a related field, or equivalent hands-on experience
Benefits What We Offer:
Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
Flexible PTO plan & Company Holidays
Employee stock option plan after one year
Entrepreneurial work environment partnered with high-growth career opportunities
We offer a competitive salary ranging from $90,000 to $125,000, plus a variable commensurate with years of experience in this specific position and the candidate\'s location.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. You must be authorized to work in the United States full-time for any employer. No agencies, please.
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We are seeking a Sales/Solutions Engineer who is passionate about helping partners and customers achieve business success through technology. This role combines deep product and technical knowledge with strategic sales acumen—enabling channel partners, VARs, and agents to position and sell Sangoma\'s solutions with confidence.
The ideal candidate is both a trusted technical advisor and a business consultant, skilled at uncovering customer needs, developing tailored solutions, and driving deals to close. Best candidate will reside in central or west regions.
Your Role Sales Enablement & Pre-Sales Engagement
Partner with Account Executives, Channel Managers, and VARs to develop winning sales strategies and solution proposals
Lead technical discovery sessions to identify business challenges, define requirements, and map Sangoma solutions to measurable outcomes
Deliver high-impact technical presentations, demos, and webinars that communicate value to both technical and non-technical audiences
Translate complex solution capabilities into clear business value propositions that accelerate the sales cycle
Serve as the technical authority during the sales process, ensuring solution designs meet customer expectations and business goals
Solution Development & Deal Support
Architect end-to-end communication solutions leveraging Sangoma\'s UCaaS, CCaaS, CPaaS, PBX, SIP trunking, and connectivity portfolio
Create proposal-ready solution designs, including network architecture, integration plans, and implementation approaches
Support RFPs, technical proposals, and competitive positioning, highlighting differentiators that strengthen Sangoma\'s market advantage
Work closely with internal teams to ensure seamless handoff from sales to delivery, maintaining customer confidence throughout the process
Channel Partner Collaboration
Enable Sangoma\'s partner ecosystem (VARs, Agents, TSDs) through technical training, co-selling, and deal support
Participate in joint sales calls, events, and workshops to strengthen partner relationships and build technical credibility
Provide real-world feedback from partners and customers to Product Management, influencing roadmap priorities and feature enhancements
Market Engagement & Evangelism
Represent Sangoma as a technical thought leader at trade shows, partner events, and industry conferences
Stay informed on market trends, competitor solutions, and emerging technologies, positioning Sangoma as an innovative alternative in every sales conversation
Develop a deep understanding of the competitive landscape and equip sales teams with tools to overcome technical objections and win deals
Performance & Travel
Actively contribute to sales growth and pipeline development by supporting sales teams through the full sales cycle—from qualification to close
Travel up to 25-30% for customer meetings, partner visits, and industry events
Requirements
3 to 5+ years in Sales Engineering, Pre-Sales, or Solutions Consulting within UCaaS, CCaaS, CPaaS, or telecommunications industries
Proven track record supporting channel-driven or enterprise sales models to achieve revenue targets
Deep understanding of VoIP, SIP, PBX systems (Switchvox, Asterisk, PBXact), SBCs, and networking fundamentals (QoS, VLANs, NAT, firewalls)
Strong ability to translate technical features into business benefits that resonate with C-level and non-technical buyers
Excellent presentation and storytelling skills, capable of influencing both technical and executive stakeholders
Experience working collaboratively with Account Executives, VARs, and distributors to close complex communication deals
Organized, responsive, and able to balance multiple opportunities in a fast-paced, dynamic sales environment
Certifications: SIP, VoIP, Asterisk, CompTIA Network+, or CCNA
Hands-on familiarity with CRMs (Salesforce, HubSpot) and sales collaboration tools
Knowledge of API integrations, automation workflows, and hybrid communication environments
Bachelor\'s degree in Engineering, Computer Science, or a related field, or equivalent hands-on experience
Benefits What We Offer:
Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
Flexible PTO plan & Company Holidays
Employee stock option plan after one year
Entrepreneurial work environment partnered with high-growth career opportunities
We offer a competitive salary ranging from $90,000 to $125,000, plus a variable commensurate with years of experience in this specific position and the candidate\'s location.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. You must be authorized to work in the United States full-time for any employer. No agencies, please.
#J-18808-Ljbffr