Definitive Healthcare
Senior Sales Enablement and Training Manager
Definitive Healthcare, Woodbridge, New Jersey, United States
Senior Sales Enablement and Training Manager
About Definitive Healthcare:
At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. We’re headquartered in Framingham, Massachusetts, with global offices in Sweden and India.
In 2024, we were recognized as a Best Place to Work and received several awards, reflecting our collaborative, inclusive culture supported by programs like DefinitiveCares and employee-led affinity groups.
This role reports to the VP of Sales Enablement and Training and leads the strategy, design, and delivery of all product‑ and data‑related learning for internal and external audiences.
What You’ll Do
Learning Strategy and Execution:
Partner with business leaders to create a product/data learning strategy and roadmap aligned to key business outcomes.
Collaborate with the Manager, Design to build the complete learning experience including pre, during, and post reinforcement content.
Manage and maintain the product curriculum, deliver in‑person sessions, and build internal/external product/data certifications.
Project Management:
Manage end‑to‑end product training projects—intake, planning, design, review, and deployment.
Maintain a training calendar and roadmap aligned with product release cycles.
Define timelines, deliverables, and ownership with stakeholders.
Develop a communication plan, ensure transfer of learning, and measure impact.
Partnership:
Integrate new product knowledge into the sales process, reinforcing selling behaviors, and embed enablement materials into daily workflows.
Work with Head of Product Management and Product Marketing to align on product roadmaps, positioning, and messaging.
Partner with Sales, Customer Success, and Operations to drive cross‑functional alignment and consistency across audiences.
Coaching:
Prepare sales managers to coach new products via toolkits and sessions.
Provide regular coaching and feedback to reinforce learning, drive adoption, and strengthen sales execution.
Monitor performance metrics to identify opportunities for skill development or tool utilization.
Onboarding & Ramp‑Up:
Lead product onboarding for new hires across SDR/MDR, Customer Success, and GTM teams.
Ensure new team members ramp quickly with a strong understanding of company products, services, and sales processes.
Collaborate with functional leaders to ensure consistent, high‑impact onboarding experience.
Sales Playbook Management/Skill Development:
Build and maintain a comprehensive sales playbook, ensuring current messaging, scripts, and resources.
Conduct mock calls, role‑plays, and simulations to build confidence and reinforce effective sales behaviors.
Gather field feedback and continually refine plays, talk tracks, and messaging for relevance and impact.
What You’ll Need
7+ years of sales enablement, product training, or learning & development experience.
Strong relationship‑building skills.
Deep understanding of learning strategy, adult learning principles, and instructional design.
Proven ability to simplify complex product or data concepts into engaging, digestible learning content.
Excellent project management and cross‑functional collaboration skills.
Experience delivering both live and digital learning programs.
Knowledge of sales processes and GTM motions preferred.
Exceptional communication, facilitation, and storytelling skills.
Compensation and Benefits The salary range for this position is $98,000 – $182,000 per year, based on experience. Employees may also be eligible for a bonus or commission plan. Benefits include medical, dental, vision coverage, unlimited paid time off, and a 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry‑leading products.
Work hard, have fun, and grow fast.
Flexible and dynamic culture.
Talented and dedicated teammates.
Definitive Cares community service group.
Competitive healthcare benefits and 401(k) match.
What our Employees are saying about us on Glassdoor
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top‑notch product, incredible customer service, lots of tools to help you succeed.” – Business Development Manager
“Great team. Amazing growth. Employees are treated very well.” – Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.” – Profile Analyst
Equal Opportunity Statement Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status.
Remote Compensation Information If you are a resident of California, Colorado, New York City, or Washington and this role is remote, additional compensation and benefits information is available upon request.
Privacy Our Privacy Notice explains how we use and process your personal information. Contact us at careers@definitivehc.com for questions.
#J-18808-Ljbffr
At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. We’re headquartered in Framingham, Massachusetts, with global offices in Sweden and India.
In 2024, we were recognized as a Best Place to Work and received several awards, reflecting our collaborative, inclusive culture supported by programs like DefinitiveCares and employee-led affinity groups.
This role reports to the VP of Sales Enablement and Training and leads the strategy, design, and delivery of all product‑ and data‑related learning for internal and external audiences.
What You’ll Do
Learning Strategy and Execution:
Partner with business leaders to create a product/data learning strategy and roadmap aligned to key business outcomes.
Collaborate with the Manager, Design to build the complete learning experience including pre, during, and post reinforcement content.
Manage and maintain the product curriculum, deliver in‑person sessions, and build internal/external product/data certifications.
Project Management:
Manage end‑to‑end product training projects—intake, planning, design, review, and deployment.
Maintain a training calendar and roadmap aligned with product release cycles.
Define timelines, deliverables, and ownership with stakeholders.
Develop a communication plan, ensure transfer of learning, and measure impact.
Partnership:
Integrate new product knowledge into the sales process, reinforcing selling behaviors, and embed enablement materials into daily workflows.
Work with Head of Product Management and Product Marketing to align on product roadmaps, positioning, and messaging.
Partner with Sales, Customer Success, and Operations to drive cross‑functional alignment and consistency across audiences.
Coaching:
Prepare sales managers to coach new products via toolkits and sessions.
Provide regular coaching and feedback to reinforce learning, drive adoption, and strengthen sales execution.
Monitor performance metrics to identify opportunities for skill development or tool utilization.
Onboarding & Ramp‑Up:
Lead product onboarding for new hires across SDR/MDR, Customer Success, and GTM teams.
Ensure new team members ramp quickly with a strong understanding of company products, services, and sales processes.
Collaborate with functional leaders to ensure consistent, high‑impact onboarding experience.
Sales Playbook Management/Skill Development:
Build and maintain a comprehensive sales playbook, ensuring current messaging, scripts, and resources.
Conduct mock calls, role‑plays, and simulations to build confidence and reinforce effective sales behaviors.
Gather field feedback and continually refine plays, talk tracks, and messaging for relevance and impact.
What You’ll Need
7+ years of sales enablement, product training, or learning & development experience.
Strong relationship‑building skills.
Deep understanding of learning strategy, adult learning principles, and instructional design.
Proven ability to simplify complex product or data concepts into engaging, digestible learning content.
Excellent project management and cross‑functional collaboration skills.
Experience delivering both live and digital learning programs.
Knowledge of sales processes and GTM motions preferred.
Exceptional communication, facilitation, and storytelling skills.
Compensation and Benefits The salary range for this position is $98,000 – $182,000 per year, based on experience. Employees may also be eligible for a bonus or commission plan. Benefits include medical, dental, vision coverage, unlimited paid time off, and a 401(k) plan with employer contribution.
Why we love Definitive, and why you will too!
Industry‑leading products.
Work hard, have fun, and grow fast.
Flexible and dynamic culture.
Talented and dedicated teammates.
Definitive Cares community service group.
Competitive healthcare benefits and 401(k) match.
What our Employees are saying about us on Glassdoor
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top‑notch product, incredible customer service, lots of tools to help you succeed.” – Business Development Manager
“Great team. Amazing growth. Employees are treated very well.” – Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.” – Profile Analyst
Equal Opportunity Statement Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status.
Remote Compensation Information If you are a resident of California, Colorado, New York City, or Washington and this role is remote, additional compensation and benefits information is available upon request.
Privacy Our Privacy Notice explains how we use and process your personal information. Contact us at careers@definitivehc.com for questions.
#J-18808-Ljbffr