Community Health Center of Buffalo, Inc.
Patient Services Rep. - Dental
Community Health Center of Buffalo, Inc., Buffalo, New York, United States, 14266
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Patient Services Rep. - Dental
role at
Community Health Center of Buffalo, Inc. 1 year ago Be among the first 25 applicants Join to apply for the
Patient Services Rep. - Dental
role at
Community Health Center of Buffalo, Inc. Get AI-powered advice on this job and more exclusive features. Job Summary
The Patient Services Representative (PSR) in the dental office is responsible for ensuring patient satisfaction by delivering excellent customer service and providing essential administrative support. The PSR communicates effectively with patients, manages appointments, verifies insurance information, and maintains accurate records while upholding patient confidentiality and adhering to HIPAA laws. Job Summary
The Patient Services Representative (PSR) in the dental office is responsible for ensuring patient satisfaction by delivering excellent customer service and providing essential administrative support. The PSR communicates effectively with patients, manages appointments, verifies insurance information, and maintains accurate records while upholding patient confidentiality and adhering to HIPAA laws.
Responsibilities
Accurately input and retrieve information in the Electronic Medical Record system to maintain the integrity of the Health Information Record. Schedule appointments, complete pre-registration tasks, and verify demographic and insurance information for precise billing. Coordinate patient flow, ensuring confidentiality, and recognizing when clinical healthcare staff intervention is required. Participate in patient care teams, offering Care Coordination services, and contributing to Quality Improvement and Assurance activities. Handle prior authorizations, referrals, and provide specialist resource information. Log and track patient information accurately. Attend necessary meetings. Fulfill other assigned duties as needed.
Qualifications
High School diploma or equivalent (GED). Minimum of one year of high-level customer service experience. Proficiency in Microsoft Office and general computer literacy. Preferred: Associate’s Degree in a related field. Preferred: Thorough knowledge of medical terminology. Preferred: Three years of high-level customer service experience. Preferred: Three years of relevant healthcare experience. Preferred: Proficiency in using an Electronic Medical Record system.
Physical Requirements
The role entails periods of sitting, standing, walking, bending, and stooping. Job-related stress may be significant. Evening and/or weekend work could be necessary. The position may involve lifting, pushing, pulling, and carrying objects up to ten pounds.
Please note that the title of Patient Service Representative aligns with United Healthcare Workers East, Local 1199, the hourly rate ranges from $16.76 to $20.24 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Community Health Center of Buffalo, Inc. by 2x Sign in to set job alerts for “Patient Service Representative” roles.
Patient Access Services Representative - RPT - Evening Shift
Patient Access Services Representative - FT - Day Shift
Patient Access Services Representative - FT - Evening Shift
Williamsville, NY $24.00-$27.00 3 weeks ago Niagara Falls, NY $15.50-$18.71 1 year ago Front Desk Receptionist (Medical Practice)
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Patient Services Rep. - Dental
role at
Community Health Center of Buffalo, Inc. 1 year ago Be among the first 25 applicants Join to apply for the
Patient Services Rep. - Dental
role at
Community Health Center of Buffalo, Inc. Get AI-powered advice on this job and more exclusive features. Job Summary
The Patient Services Representative (PSR) in the dental office is responsible for ensuring patient satisfaction by delivering excellent customer service and providing essential administrative support. The PSR communicates effectively with patients, manages appointments, verifies insurance information, and maintains accurate records while upholding patient confidentiality and adhering to HIPAA laws. Job Summary
The Patient Services Representative (PSR) in the dental office is responsible for ensuring patient satisfaction by delivering excellent customer service and providing essential administrative support. The PSR communicates effectively with patients, manages appointments, verifies insurance information, and maintains accurate records while upholding patient confidentiality and adhering to HIPAA laws.
Responsibilities
Accurately input and retrieve information in the Electronic Medical Record system to maintain the integrity of the Health Information Record. Schedule appointments, complete pre-registration tasks, and verify demographic and insurance information for precise billing. Coordinate patient flow, ensuring confidentiality, and recognizing when clinical healthcare staff intervention is required. Participate in patient care teams, offering Care Coordination services, and contributing to Quality Improvement and Assurance activities. Handle prior authorizations, referrals, and provide specialist resource information. Log and track patient information accurately. Attend necessary meetings. Fulfill other assigned duties as needed.
Qualifications
High School diploma or equivalent (GED). Minimum of one year of high-level customer service experience. Proficiency in Microsoft Office and general computer literacy. Preferred: Associate’s Degree in a related field. Preferred: Thorough knowledge of medical terminology. Preferred: Three years of high-level customer service experience. Preferred: Three years of relevant healthcare experience. Preferred: Proficiency in using an Electronic Medical Record system.
Physical Requirements
The role entails periods of sitting, standing, walking, bending, and stooping. Job-related stress may be significant. Evening and/or weekend work could be necessary. The position may involve lifting, pushing, pulling, and carrying objects up to ten pounds.
Please note that the title of Patient Service Representative aligns with United Healthcare Workers East, Local 1199, the hourly rate ranges from $16.76 to $20.24 Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Community Health Center of Buffalo, Inc. by 2x Sign in to set job alerts for “Patient Service Representative” roles.
Patient Access Services Representative - RPT - Evening Shift
Patient Access Services Representative - FT - Day Shift
Patient Access Services Representative - FT - Evening Shift
Williamsville, NY $24.00-$27.00 3 weeks ago Niagara Falls, NY $15.50-$18.71 1 year ago Front Desk Receptionist (Medical Practice)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr