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Energy Jobline ZR

Customer Service Specialist - HVAC Schedule Coordinator in Tacoma

Energy Jobline ZR, Tacoma, Washington, us, 98417

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Job DescriptionJob Description

Customer Service Specialist - HVAC Schedule Coordinator | $25.00 - $32.00 per hour

Position Overview:

This role serves as the first point of contact for our valued customers and plays a key role in delivering exceptional customer service.

All Seasons Inc.

Tacoma WA,

We are a family-owned and operated HVAC company proudly serving Tacoma and the surrounding area with expert heating, air conditioning, indoor quality solutions, and electrical services, offering industry-leading Carrier® products with the most advanced technology. Our team has 25 + years of experience in the design, installation and repair of residential and commercial heating and AC.

Benefits:

Medical 75% employer paid

IRA with 3% match

80 hours of PTO accrued

6 Paid holidays

Company uniform/phone

Job Position:

Customer Service Specialist - HVAC Schedule Coordinator

Compensation:

$25.00 - $32.00 per hour, depending on experience + Spiffs

Work Hours:

8:00am to 5:00pm, Monday through Friday, with occasional overtime

What you will be doing:

Working in an office and warehouse setting

Answering Incoming calls

Scheduling annual maintenance calls

Scheduling sales appointments

Dispatching technicians

Date entry for parts ordering and updating customer database information

Inventory control & putting away parts shipments

Receiving materials and checking serial numbers

Supporting field techs by occasionally delivering parts

Must be able to climb on ladder

Casual work environment, jeans, and closed-toe shoes

Qualifications:

3 + years related experience in an office setting of customer service, dispatching, schedule coordinating, or combination of experience and education

Stellar customer service skills

Data entry, filing, and other general office duties

Experience with MS Outlook, MS Office Suite, specifically Word, and Excel

CRM Data base experience

Strong organizational skills and high attention to detail

High school Diploma or equivalent

Valid driver's license and insurable driving record

Learn more about us:

www.wantheat.com

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.