Equiliem
Position Overview
We are seeking a dependable and patient-focused
Patient Services Representative I (PSR I)
to join our healthcare team. The PSR I represents the face of the organization, providing high-quality specimen collection and exceptional patient service. This role is responsible for performing accurate and skillful blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, confidentiality, and quality standards. The ideal candidate demonstrates professionalism, empathy, and precision while fostering an atmosphere of trust and care with every patient interaction.
Job Responsibilities
Perform daily specimen collection and processing activities accurately, efficiently, and on time under the supervision of the area supervisor
Greet patients courteously and provide a positive, reassuring experience while performing phlebotomy procedures
Draw quality blood samples from patients-including pediatric and geriatric populations-following established procedures and safety standards
Prepare, label, and handle specimens in accordance with company policies and laboratory protocols to maintain integrity for testing
Maintain accurate records and documentation for all specimen collections
Uphold confidentiality of patient information and comply with all regulatory and privacy standards
Ensure a safe, clean, and professional work environment by following infection control and workplace safety procedures
Demonstrate organizational commitment and a positive company image in all interactions with patients, clients, and colleagues
Adapt to schedule changes and support additional work locations as needed
Remain flexible and available for weekends, holidays, on-call, and overtime as business needs require
Job Requirements
Ability to deliver accurate, high-quality work in a fast-paced environment
Strong phlebotomy skills, including experience with pediatric and geriatric patients
Ability to work independently with minimal supervision
Strong attention to detail and excellent organizational skills
Reliable, punctual, and dedicated to maintaining high performance and attendance standards
Effective interpersonal and communication skills with a patient-centered approach
Proficiency in data entry and use of electronic systems
Education
High school diploma or equivalent required
Medical assistant or paramedic training preferred
Phlebotomy certification preferred (required in California, Nevada, and Washington)
Work Experience
Minimum of 6 months of phlebotomy experience required; 1 or more years preferred
Experience in a healthcare, retail, or customer service environment preferred
Keyboarding and data entry experience required
Additional Job Details
Must adhere to all company safety, confidentiality, and professional conduct standards
Flexibility in scheduling required, including potential weekend, holiday, or overtime shifts
Must maintain a professional appearance and comply with company dress code
About Equiliem
Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.
For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.
Benefits
We offer a comprehensive benefits package to our employees, which includes:
Medical Insurance Vision & Dental Insurance Life Insurance 401K Commuter Benefits Employee Discounts & Rewards Payroll Payment Options EEO Employer
Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (732) 238-6050 .
Patient Services Representative I (PSR I)
to join our healthcare team. The PSR I represents the face of the organization, providing high-quality specimen collection and exceptional patient service. This role is responsible for performing accurate and skillful blood draws, preparing specimens for laboratory testing, and maintaining strict adherence to safety, confidentiality, and quality standards. The ideal candidate demonstrates professionalism, empathy, and precision while fostering an atmosphere of trust and care with every patient interaction.
Job Responsibilities
Perform daily specimen collection and processing activities accurately, efficiently, and on time under the supervision of the area supervisor
Greet patients courteously and provide a positive, reassuring experience while performing phlebotomy procedures
Draw quality blood samples from patients-including pediatric and geriatric populations-following established procedures and safety standards
Prepare, label, and handle specimens in accordance with company policies and laboratory protocols to maintain integrity for testing
Maintain accurate records and documentation for all specimen collections
Uphold confidentiality of patient information and comply with all regulatory and privacy standards
Ensure a safe, clean, and professional work environment by following infection control and workplace safety procedures
Demonstrate organizational commitment and a positive company image in all interactions with patients, clients, and colleagues
Adapt to schedule changes and support additional work locations as needed
Remain flexible and available for weekends, holidays, on-call, and overtime as business needs require
Job Requirements
Ability to deliver accurate, high-quality work in a fast-paced environment
Strong phlebotomy skills, including experience with pediatric and geriatric patients
Ability to work independently with minimal supervision
Strong attention to detail and excellent organizational skills
Reliable, punctual, and dedicated to maintaining high performance and attendance standards
Effective interpersonal and communication skills with a patient-centered approach
Proficiency in data entry and use of electronic systems
Education
High school diploma or equivalent required
Medical assistant or paramedic training preferred
Phlebotomy certification preferred (required in California, Nevada, and Washington)
Work Experience
Minimum of 6 months of phlebotomy experience required; 1 or more years preferred
Experience in a healthcare, retail, or customer service environment preferred
Keyboarding and data entry experience required
Additional Job Details
Must adhere to all company safety, confidentiality, and professional conduct standards
Flexibility in scheduling required, including potential weekend, holiday, or overtime shifts
Must maintain a professional appearance and comply with company dress code
About Equiliem
Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.
Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.
For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.
Benefits
We offer a comprehensive benefits package to our employees, which includes:
Medical Insurance Vision & Dental Insurance Life Insurance 401K Commuter Benefits Employee Discounts & Rewards Payroll Payment Options EEO Employer
Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or (732) 238-6050 .