City of Minneapolis
Manager Quality Assurance & Training - Audit
City of Minneapolis, Minneapolis, Minnesota, United States, 55400
Manager Quality Assurance & Training - Audit
Print (https://www.governmentjobs.com/careers/minneapolismn/jobs/newprint/5119585)
Apply
Manager Quality Assurance & Training - Audit
Salary
$114,666.24 - $134,164.16 Annually
Location
Minneapolis, MN
Job Type
Full-time
Job Number
2025-00506
Department
City Auditor
Division
Internal Audit
Opening Date
10/23/2025
Closing Date
11/5/2025 11:59 PM Central
FLSA
Exempt
Bargaining Unit
CNR
Description
Benefits
Questions
Position Description
The Quality Assurance and Training Manager is responsible for overseeing the quality and effectiveness of internal audit activities through the development and implementation of quality assurance practices and comprehensive training programs. This role ensures all audit work aligns with professional standards, regulatory requirements, and policies, while also supporting the professional growth and technical development of the audit team. The Manager plays a key role in promoting excellence, consistency, and accountability within the audit function.
Job Duties and Responsibilities
Design and implement quality assurance processes to ensure audit work meets established federal and IIA audit standards, policies, and regulatory requirements.
Develop and update an accessible Audit Manual to incorporate office and audit policies, procedures, and guidance.
Develop quality assurance program that evaluates all aspects of audit work through the lens of audit standards. Assess individual and team performance by utilizing developed QA program and provide coaching or feedback to support continuous improvement.
Create and facilitate onboarding and ongoing training programs for new and existing auditors, including technical skills, audit methodology, compliance, and ethical standards.
Perform regular reviews of audit files, reports, and procedures to evaluate accuracy, consistency, and adherence to professional audit standards.
Monitor regulatory requirements and proactively develop training and procedural updates when changes are made.
Ensure consistency in audit approaches and documentation across the team by standardizing templates, checklists, and methodologies.
Analyze QA findings to identify systemic issues, training gaps, or risk areas, and present actionable recommendations to audit leadership.
Serve as a point of contact for QA-related inquiries and support collaboration with external auditors, compliance officers, or other departments as needed.
Ensure all audit activities align with governmental auditing standards (e.g., GAO Yellow Book, IIA Standards) and organizational expectations.
Promote high-quality audit work and ethical practices through training, mentorship, and continuous improvement initiatives.
Prepare and make presentations to groups, citizens, elected officials, staff and act as a liaison regarding project/program activities
Provide peer review services to other ALGA cities and act as a liaison during peer reviews of the Minneapolis Office of City Auditor. As a result of peer review of the City, develop Corrective Action Plans and remedial training and ensure goals are being achieved.
Provide staff supervision ensuring quality and efficiency of work efforts.
Influence adoption of new ideas, products, and/or approaches.
WORKING CONDITIONS:
Normal indoor office setting
Required Qualifications
MINIMUM EDUCATION:
Bachelor's degree in policy and process analysis, finance, public administration, business administration, accounting, or equivalent.
MINIMUM EXPERIENCE:
6+ years of audit experience, which includes 2+ years of QA and/or training experience, OR; 5+ years audit supervisory (with formal direct reports) experience will be considered.
Desired: Government audit experience (adhering to Yellow Book or Red Book standards) and knowledge of the U.S. GAO Standards of Internal Control in the Federal Government (Green Book) are also desired.
CERTIFICATIONS/LICENSURES:
At least one of the four desired:
Certified Public Accountant (CPA)
Certified Internal Auditor (CIA)
Certified Information Systems Auditor (CISA)
Certified Fraud Examiner (CFE)
Knowledge, Skills and Abilities
Leadership—ability to interact with department heads and elected officials while professionally representing the Office of City Auditor
Communication and report writing—Expert level writing, reviewing, and editing abilities
Data analysis
Conflict resolution—ability to communicate difficult information and “speak truth to power”
Presentation skills—Expert level skill and comfortability
Maintain a neutral, objective position in all work assignments
Ability to pursue or maintain professional credentials in CPA, CIA, CISA, and/or CFE
Knowledge of:
U.S. GAO Government Auditing Standards (GAS/GAGAS/Yellow Book)
Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF), and specifically its Global Internal Audit Standards (Red Book), relevant Topical Requirements, and Global Guidance.
Federal or state statues, laws, rules, policy, procedure, applicable to the audit/review topic sufficient to determine compliance
Government Data Practices Act Chapter 13
Minneapolis Code of Ordinances, applicable to the audit/review topic sufficient to determine compliance
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .
Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Life insurance
The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .
Paid parental leave
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.
Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
Transportation
Eligible City employees may choose to participate in the following transportation programs:
Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.
Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.
Other perks
Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.
01
How did you find out about this position? (Select all that apply)
Recruiter
City of Minneapolis website
City of Minneapolis employee
City of Minneapolis job interest card
City of Minneapolis Career Opportunities Bulletin
Friend, family, or community
League of Minnesota Cities website
Diversityjobs.com website
Governmentjobs.com website
Indeed.com website
Minnesotajobs.com website
Minnesota Council of Nonprofits website
Other Website
LinkedIn
Twitter / X
Facebook
Other social media site
Newspaper
Other media
College or University
Community organization
Job Fair
Professional association
Site Visit
None of the above
02
Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
03
Please indicate your highest level of education in the areas of policy and process analysis, finance, public administration, business administration, accounting, or related fields.
None
High School/GED
Associate's Degree
Bachelor's Degree
Master's Degree
Doctoral Degree
Other
04
How many years of professional audit work experience do you have as an internal or external auditor?
No experience
At least one year, but less than two years
At least two years, but less than three years
At least three years, but less than four years
At least four years, but less than five years
At least five years, but less than six years
More than 6 years of experience
05
How many years of experience do you have supervising and leading an audit team (with formal direct reports)?
No experience
At least one year, but less than two years
At least two years, but less than three years
At least three years, but less than four years
At least four years, but less than five years
At least five years, but less than six years
More than six years
06
How many years of experience do you have in Quality Assurance and/or training?
No experience
More than one year, but less than two years
More than two years, but less than three years
More than three years, but less than four years
More than four years, but less than five years
More than five years, but less than six years
More than six years
07
Do you have any of the following certifications? Select all that apply.
Certified Public Accountant (CPA)
Certified Internal Auditor (CIA)
Certified Fraud Examiner (CFE)
Certified Information Systems Auditor (CISA)
Certified Government Auditing Professional (CGAP)
Certified Financial Services Auditor (CFSA)
Certification in Risk Management Assurance (CRMA)
Certification in Control Self-Assessment (CCSA)
Internal Audit Practitioner Designation
08
Describe your experience adhering to or assessing against audit, quality or internal control criteria such as Government Auditing Standards, Global Internal Audit Standards, Generally Accepted Auditing Standards, Internal Standards on Quality Management, or the COSO Framework. Please limit your response to 100 words.
09
Do you have any work experience in the following areas? Select all that apply.
Community Safety/Public Safety
Law Enforcement
Project Management
Public Policy
Investigations
None of the above
10
Do you have experience working for local, state, or federal government?
Yes
No
11
This position will require an extensive Minneapolis Police Department background check. Individuals who have been convicted of a felony crime will not be considered, including any prior thefts or other criminal convictions related to dishonesty. Will you be able to pass this background check?
Yes
No
Required Question
Employer
City of Minneapolis
Address
350 South 5th Street
Room 1
Minneapolis, Minnesota, 55415
Phone
(612) 673-2282
Website
http://www.minneapolismn.gov/jobs
Apply
Please verify your email addressVerify Email
Print (https://www.governmentjobs.com/careers/minneapolismn/jobs/newprint/5119585)
Apply
Manager Quality Assurance & Training - Audit
Salary
$114,666.24 - $134,164.16 Annually
Location
Minneapolis, MN
Job Type
Full-time
Job Number
2025-00506
Department
City Auditor
Division
Internal Audit
Opening Date
10/23/2025
Closing Date
11/5/2025 11:59 PM Central
FLSA
Exempt
Bargaining Unit
CNR
Description
Benefits
Questions
Position Description
The Quality Assurance and Training Manager is responsible for overseeing the quality and effectiveness of internal audit activities through the development and implementation of quality assurance practices and comprehensive training programs. This role ensures all audit work aligns with professional standards, regulatory requirements, and policies, while also supporting the professional growth and technical development of the audit team. The Manager plays a key role in promoting excellence, consistency, and accountability within the audit function.
Job Duties and Responsibilities
Design and implement quality assurance processes to ensure audit work meets established federal and IIA audit standards, policies, and regulatory requirements.
Develop and update an accessible Audit Manual to incorporate office and audit policies, procedures, and guidance.
Develop quality assurance program that evaluates all aspects of audit work through the lens of audit standards. Assess individual and team performance by utilizing developed QA program and provide coaching or feedback to support continuous improvement.
Create and facilitate onboarding and ongoing training programs for new and existing auditors, including technical skills, audit methodology, compliance, and ethical standards.
Perform regular reviews of audit files, reports, and procedures to evaluate accuracy, consistency, and adherence to professional audit standards.
Monitor regulatory requirements and proactively develop training and procedural updates when changes are made.
Ensure consistency in audit approaches and documentation across the team by standardizing templates, checklists, and methodologies.
Analyze QA findings to identify systemic issues, training gaps, or risk areas, and present actionable recommendations to audit leadership.
Serve as a point of contact for QA-related inquiries and support collaboration with external auditors, compliance officers, or other departments as needed.
Ensure all audit activities align with governmental auditing standards (e.g., GAO Yellow Book, IIA Standards) and organizational expectations.
Promote high-quality audit work and ethical practices through training, mentorship, and continuous improvement initiatives.
Prepare and make presentations to groups, citizens, elected officials, staff and act as a liaison regarding project/program activities
Provide peer review services to other ALGA cities and act as a liaison during peer reviews of the Minneapolis Office of City Auditor. As a result of peer review of the City, develop Corrective Action Plans and remedial training and ensure goals are being achieved.
Provide staff supervision ensuring quality and efficiency of work efforts.
Influence adoption of new ideas, products, and/or approaches.
WORKING CONDITIONS:
Normal indoor office setting
Required Qualifications
MINIMUM EDUCATION:
Bachelor's degree in policy and process analysis, finance, public administration, business administration, accounting, or equivalent.
MINIMUM EXPERIENCE:
6+ years of audit experience, which includes 2+ years of QA and/or training experience, OR; 5+ years audit supervisory (with formal direct reports) experience will be considered.
Desired: Government audit experience (adhering to Yellow Book or Red Book standards) and knowledge of the U.S. GAO Standards of Internal Control in the Federal Government (Green Book) are also desired.
CERTIFICATIONS/LICENSURES:
At least one of the four desired:
Certified Public Accountant (CPA)
Certified Internal Auditor (CIA)
Certified Information Systems Auditor (CISA)
Certified Fraud Examiner (CFE)
Knowledge, Skills and Abilities
Leadership—ability to interact with department heads and elected officials while professionally representing the Office of City Auditor
Communication and report writing—Expert level writing, reviewing, and editing abilities
Data analysis
Conflict resolution—ability to communicate difficult information and “speak truth to power”
Presentation skills—Expert level skill and comfortability
Maintain a neutral, objective position in all work assignments
Ability to pursue or maintain professional credentials in CPA, CIA, CISA, and/or CFE
Knowledge of:
U.S. GAO Government Auditing Standards (GAS/GAGAS/Yellow Book)
Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF), and specifically its Global Internal Audit Standards (Red Book), relevant Topical Requirements, and Global Guidance.
Federal or state statues, laws, rules, policy, procedure, applicable to the audit/review topic sufficient to determine compliance
Government Data Practices Act Chapter 13
Minneapolis Code of Ordinances, applicable to the audit/review topic sufficient to determine compliance
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page (http://www.minneapolismn.gov/hr/benefits/WCMS1Q-066289) .
Insurance
Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design (http://cityofminneapolis.welcometomedica.com/page/61) with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Life insurance
The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.
Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements (http://www.minneapolismn.gov/hr/laboragreements/index.htm) .
Paid parental leave
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
Retirement
City employees earn a pension and may choose to participate in additional retirement savings programs.
Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
Transportation
Eligible City employees may choose to participate in the following transportation programs:
Metropass: TheMetropass (http://www.minneapolismn.gov/hr/benefits/trans/benefits_pre-tax-transit) program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
Parking or Van Pool:The City of MinneapolisTransportation Benefits Plan (http://www.minneapolismn.gov/hr/benefits/trans/WCMS1P-113620) gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.
Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees.
Other perks
Employees can also take advantage of flexible spending accounts, theEmotional Wellbeing Solutions (https://www.minneapolismn.gov/government/departments/hr/benefits-wellness/) , health club discounts and more.
01
How did you find out about this position? (Select all that apply)
Recruiter
City of Minneapolis website
City of Minneapolis employee
City of Minneapolis job interest card
City of Minneapolis Career Opportunities Bulletin
Friend, family, or community
League of Minnesota Cities website
Diversityjobs.com website
Governmentjobs.com website
Indeed.com website
Minnesotajobs.com website
Minnesota Council of Nonprofits website
Other Website
Twitter / X
Other social media site
Newspaper
Other media
College or University
Community organization
Job Fair
Professional association
Site Visit
None of the above
02
Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
03
Please indicate your highest level of education in the areas of policy and process analysis, finance, public administration, business administration, accounting, or related fields.
None
High School/GED
Associate's Degree
Bachelor's Degree
Master's Degree
Doctoral Degree
Other
04
How many years of professional audit work experience do you have as an internal or external auditor?
No experience
At least one year, but less than two years
At least two years, but less than three years
At least three years, but less than four years
At least four years, but less than five years
At least five years, but less than six years
More than 6 years of experience
05
How many years of experience do you have supervising and leading an audit team (with formal direct reports)?
No experience
At least one year, but less than two years
At least two years, but less than three years
At least three years, but less than four years
At least four years, but less than five years
At least five years, but less than six years
More than six years
06
How many years of experience do you have in Quality Assurance and/or training?
No experience
More than one year, but less than two years
More than two years, but less than three years
More than three years, but less than four years
More than four years, but less than five years
More than five years, but less than six years
More than six years
07
Do you have any of the following certifications? Select all that apply.
Certified Public Accountant (CPA)
Certified Internal Auditor (CIA)
Certified Fraud Examiner (CFE)
Certified Information Systems Auditor (CISA)
Certified Government Auditing Professional (CGAP)
Certified Financial Services Auditor (CFSA)
Certification in Risk Management Assurance (CRMA)
Certification in Control Self-Assessment (CCSA)
Internal Audit Practitioner Designation
08
Describe your experience adhering to or assessing against audit, quality or internal control criteria such as Government Auditing Standards, Global Internal Audit Standards, Generally Accepted Auditing Standards, Internal Standards on Quality Management, or the COSO Framework. Please limit your response to 100 words.
09
Do you have any work experience in the following areas? Select all that apply.
Community Safety/Public Safety
Law Enforcement
Project Management
Public Policy
Investigations
None of the above
10
Do you have experience working for local, state, or federal government?
Yes
No
11
This position will require an extensive Minneapolis Police Department background check. Individuals who have been convicted of a felony crime will not be considered, including any prior thefts or other criminal convictions related to dishonesty. Will you be able to pass this background check?
Yes
No
Required Question
Employer
City of Minneapolis
Address
350 South 5th Street
Room 1
Minneapolis, Minnesota, 55415
Phone
(612) 673-2282
Website
http://www.minneapolismn.gov/jobs
Apply
Please verify your email addressVerify Email