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Blue Bridge People

Desktop Support - Security

Blue Bridge People, Cincinnati, Ohio, United States, 45208

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This range is provided by Blue Bridge People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $27.00/hr - $30.00/hr

Direct message the job poster from Blue Bridge People

Technical Recruiting Manager | Charlie's Dad | Trivia Pro | Boston Sports Nut

This is a 6 month CONTRACT to HIRE role

MUST BE LOCAL - In the office 4 days a week 1 remote.

NO 3rd parties or anyone that requires sponsorship now or in the future (this also excludes OPT/Student visa candidates)

Key Responsibilities:

Build, configure, and deploy Windows 11 workstations for corporate associates.

Install and support hardware, operating systems, and productivity software (Office 365, OneDrive).

Security Software experience in support role, i.e Zscaler, CrowdStrike, BeyondTrust; Have supported at 1st or 2nd level troubleshooting of Endpoint Security products and authentication to networks.

Troubleshoot and resolve complex software, hardware, and network issues; elevate as necessary.

Manage incidents and work orders through the ticketing system (e.g., SNOW Asset Management).

Perform diagnostics, quality assurance testing, and regular system maintenance.

Ensure timely completion of assigned projects and provide monthly status reports to management.

Support and maintain enterprise environments, including Azure Active Directory, Intune/SCCM, and Windows Hello for Business.

Qualifications:

Associate degree in Computer Science or related field, or equivalent hands‑on experience.

2–6 years of experience in computer operations, deskside support, or hardware/software installation.

Strong experience with Windows 11, OneDrive, Office 365, and Intune/SCCM.

Knowledge of Azure/Active Directory and network fundamentals.

Advanced skills in desktop/laptop repair and peripheral troubleshooting.

Familiarity with VMware/VDI environments preferred.

Certifications:

A+ and MCP highly desirable.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

Business Consulting and Services

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