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Amwell

Network Engineer

Amwell, Boston, Massachusetts, us, 02298

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Network Engineer

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Amwell

Company Description Amwell digitally empowers payers, providers and innovators, enabling an ecosystem of care that spans across in‑person, virtual and automated care. Amwell provides a leading hybrid care enablement platform in the United States and globally, connecting and enabling providers, payers, patients, and innovators to deliver greater access to more affordable, higher‑quality care. The company offers a single, comprehensive platform to support all digital health needs from urgent to acute and post‑acute care, as well as chronic care management and healthy living. With nearly two decades of experience, Amwell powers the hybrid care of more than 55 health plans, representing over 90 million covered lives, and many of the nation’s largest health systems, more than 2,000 hospitals and cutting‑edge solutions worldwide.

Job Summary We are seeking a skilled and motivated Network Engineer to design, implement, manage, and troubleshoot our network infrastructure. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of our networks while supporting 24x7 operations.

Responsibilities

Design, configure, and manage cloud‑based network infrastructure, including VPCs, subnets, load balancers, security groups, and VPNs.

Monitor and troubleshoot network performance and connectivity issues in the cloud environment, ensuring minimal downtime and optimal performance.

Collaborate with various teams to understand and meet their network requirements and optimize performance.

Maintain thorough documentation of network configurations, procedures, and changes.

Participate in an on‑call rotation to provide 24x7 support, including pager duty for network‑related emergencies.

Stay up‑to‑date with the latest cloud networking technologies and best practices to continually enhance the cloud network environment.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.

Proven experience as a Network Engineer, with cloud services experience a plus.

Design, configure, and manage network infrastructure including routers, switches, firewalls, VPNs, and other network devices.

Strong knowledge of network protocols, configurations, and technologies (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.).

Experience with firewalls, routers, switches, load‑balancers and other networking equipment from vendors such as Cisco, F5, and Palo Alto Networks.

Familiarity with network management, IPAM and monitoring tools in both on‑premise and cloud platforms (AWS, Azure, GCP).

Solid understanding of network security principles and best practices.

Excellent analytical and problem‑solving skills.

Effective communication skills and the ability to work collaboratively in a team environment.

Desired Certifications

Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) or higher.

AWS Certified Advanced Networking Specialty.

Google Cloud Certified – Professional Network Engineer.

Additional Requirements

Ability to work in a high‑pressure, fast‑paced environment.

Willingness to participate in 24x7 on‑call rotation and respond promptly to emergencies.

Strong organizational skills and attention to detail.

Job Level: P2

Your Team: Network Engineering

Working At Amwell Amwell is changing how care is delivered through online and mobile technology. We pride ourselves on quality, efficiency, and a strong work ethic. Our core values include One Team, Customer First, and Deliver Awesome. We support diversity, equity, and inclusion through our three DE&I pillars—Workplace, Workforce, and Community. Amwell operates a virtual‑first workplace, allowing employees to work from anywhere while collaborating on shared goals.

Compensation The typical base salary range for this position is $110,000 – $130,000. Base salary will ultimately depend on knowledge, skills, relevant education, experience, and role complexity. The role may be eligible for annual bonuses and other variable compensation, as well as commissions for qualifying sales.

Benefits

Flexible Personal Time Off (Vacation)

401(k) match

Competitive healthcare, dental and vision insurance plans

Up to 18 weeks of paid maternity leave for birthing parents

10 weeks of paid leave for non‑birthing parents

Up to 7 days of paid leave for reproductive loss

Employee Stock Purchase Program

Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program

Free Subscription to the Calm App

Tuition Assistance Program

Pet Insurance

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