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First National Bank of America

Lien Release and Servicing Operations Specialist

First National Bank of America, Lansing, Michigan, United States, 48900

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Lien Release and Servicing Operations Specialist First National Bank of America’s Loan Servicing Team is looking for a proactive, detailed and organized

Lien Release and Servicing Operations Analyst

to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National’s loan portfolio which make us a specialized lender. The ideal candidate will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem‑solving abilities, a capability to multi‑task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company.

Responsibilities :

Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released

Preparation of Warranty and Quit Claim deeds and required state forms for recording

Timely correction of errors and rejected documents received from recording authorities

Release of mobile home titles

Release of abstracts

Renew or release UCC filings as appropriate

Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis

Daily completion of worklist items

Track releases to ensure documents are recorded and returned

Qualifications

Excellent critical thinking skills, attention to detail, and follow-through

Knowledge of real estate liens, titles and related requirements preferred

Proficient use of advanced Microsoft Excel, Word and Outlook functions

Understanding and use of CSC Technologies, preferred, but not required

Ability to prioritize tasks and meet deadlines

Experience in real estate mortgage and contract documentation preferred

Comfortable working in a demanding, fast‑paced environment

Drive, humility and an established ability to work independently in a team environment

Employee benefits

Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00

Dental – Premiums as low as $0.00

Vision – Low premium Plan

Discounted childcare

Pet Insurance

Paid Time Off (PTO)

401k with employer match

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

As set forth in First National Bank of America’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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