First National Bank of America
Bilingual Customer Service Representative
First National Bank of America, Lansing, Michigan, United States, 48900
First National Bank of America is seeking customer-focused bilingual candidates for our call center. We will train candidates who possess exceptional communication and customer service skills, regardless of prior experience.
A successful
Bilingual Customer Service Representative
will be goal-driven and thrive in a fast‑paced environment.
Responsibilities
Answer incoming calls and other communications from loan customers, assisting them with varied inquiries.
Resolve loan customers’ requests in a timely and professional manner.
Engage in outbound calls to provide exceptional service and follow up for customers.
Create and maintain appropriate customer records.
Employee Benefits
Medical – Multiple plans to choose from including HSA and traditional; premiums as low as $0.00.
Dental – Premiums as low as $0.00.
Vision – Low premium plan.
Discounted childcare.
Pet insurance.
Paid Time Off (PTO).
401(k) with employer match.
First National Bank of America is an Equal Opportunity Employer.
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A successful
Bilingual Customer Service Representative
will be goal-driven and thrive in a fast‑paced environment.
Responsibilities
Answer incoming calls and other communications from loan customers, assisting them with varied inquiries.
Resolve loan customers’ requests in a timely and professional manner.
Engage in outbound calls to provide exceptional service and follow up for customers.
Create and maintain appropriate customer records.
Employee Benefits
Medical – Multiple plans to choose from including HSA and traditional; premiums as low as $0.00.
Dental – Premiums as low as $0.00.
Vision – Low premium plan.
Discounted childcare.
Pet insurance.
Paid Time Off (PTO).
401(k) with employer match.
First National Bank of America is an Equal Opportunity Employer.
#J-18808-Ljbffr