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Perry Ellis International

Supervisor (part-time) - Original Penguin

Perry Ellis International, Miami, Florida, us, 33222

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Supervisor (part-time) - Original Penguin Perry Ellis International

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Company Overview Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries, owns and licenses nationally and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

About The Company Original Penguin is an American clothing line with roots in the 1950s and 60s, specializing in clothing, footwear, and eyewear. Original Penguin embodies a mix of iconic American sportswear with modern-minded style into a diverse range of products for a full lifestyle brand. Made for originals, by originals.

Summary The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions, ensuring the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives, in addition to supporting training sales associates.

Responsibilities Customer Experience

Act as a role model at all times, ensuring that customers remain the top priority; respond to all customer needs.

Achieve excellent scores on secret shopper reports.

Ensure the store is visually distinctive and appearance impeccably maintained.

Demonstrate awareness of store sales plans and results.

Demonstrate awareness of individual contribution to business results.

Promote merchandise and demonstrate product knowledge to customers, assisting them with any requests.

Share vision and plans execution of store strategy in alignment with corporate and district initiatives.

Understand reports, analyze business trends and inventory opportunities.

Operational Responsibilities

Prioritize workflow through successful planning and time management.

Support appropriate staffing levels based on business trends and payroll guidelines.

Understand and comply with all company policies, procedures and operations.

Support the Store Manager in meeting expectations for the maintenance and the physical appearance and cleanliness of the store.

Demonstrate effective written and verbal communication skills.

Communicate all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager.

Support the supervision and motivate staff members.

Visual, Brand and Product Management

Participate and support execution of all pricing strategies to achieve gross margin.

Support the execution of merchandise set up according to visual guidelines.

Communicate store inventory opportunities to the Store Manager.

Support replenishment of merchandise on the selling floor as needed.

People Responsibilities

Adhere to Human Resources standards following general practices.

Hold teams accountable for achieving results and communicate with Store Managers opportunities.

Manage conflict.

Empower and involve the team in the decision-making process while guiding the process.

Be receptive to feedback and foster dialogue around solutions.

Maintain confidentiality and meet own commitments.

Requirements

Energetic and positive attitude

1-2 years of retail experience

Flexible availability; reliable transportation

Strong verbal and written skills

Strong interpersonal communication and customer service skills

Customer service-oriented (outgoing, friendly, and personable with a positive attitude)

Must be able to move and/or lift to 25 pounds

High school degree

Benefits

Employee discount

Accumulated personal/sick time off

401(k) plan

Monthly sales incentives

Clothing allowance

Holiday pay

Legal Disclaimer Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.

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