Empower Pharmacy
Location:
Houston, TX
Posted:
October 30, 2025
Job Type:
Full Time
Req#
2025-2961
Quality
Position Summary
As the Supervisor of Quality Training, you will ensure quality and compliance, empowering teams to create life-changing medications. This role leads impactful training initiatives, enhances operational integrity, and fosters continuous improvement. At Empower Pharmacy, we are committed to improving lives through innovative, affordable treatments and transforming patient care.
Duties and Responsibilities
Leads and empowers the Quality Training team, driving excellence in training delivery, fostering a collaborative and high-performance team culture, and championing growth and advancement opportunities for all members. Implements comprehensive Quality Training programs to ensure adherence to United States Pharmacopeia (USP) standards, Good Documentation Practices, Current Good Manufacturing Practices (cGMP) and Occupational Safety and Health Administration Food and Drug Administration and state regulations. Leads regular audits and inspections of Quality Training documentation to ensure compliance with Standard Operating Procedures and regulatory requirements, identifies improvement areas, drives corrective actions, and continuously evaluates and adjusts the program to address training gaps. Collaborates with cross-functional teams to ensure compliance with quality standards, product safety, and regulations while consulting with Enterprise Training to conduct training needs analyses, assess requirements, determine appropriate training, and oversee its execution. Supports Enterprise Training in developing training materials and collaborates with Subject Matter Experts to create training resources, including On-The-Job training, Work Instructions, and Job Aids. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Knowledge and Skills
Exhibits strong leadership, problem-solving, and interpersonal communication skills, with the ability to foster collaboration across teams, drive continuous improvement, and adapt to evolving regulatory requirements. Demonstrates expertise in quality management systems, regulatory frameworks such as cGMP and USP standards, and proficiency with documentation and auditing tools. Key Competencies Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions. Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Resourcefulness: Secures and deploys resources effectively and efficiently. Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Ensures Accountability: Holds self and others accountable to meet commitments and objectives. Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Values People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth. Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce. Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service. Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care. Experience and Qualifications
Minimum of 5 years of experience in quality assurance, compliance, or training within the pharmaceutical or healthcare industry, with demonstrated proficiency in overseeing compounding operations and regulatory compliance required. Requires a Bachelor's degree in pharmacy, chemistry, biology, or a related scientific discipline. Certifications such as Certified Quality Auditor; Certified Quality Improvement Associate; Certified Manager of Quality/Organizational Excellence; Regulatory Affairs Certification; and Certified Pharmaceutical Good Manufacturing Practices Professional are preferred.
Benefits
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/
Houston, TX
Posted:
October 30, 2025
Job Type:
Full Time
Req#
2025-2961
Quality
Position Summary
As the Supervisor of Quality Training, you will ensure quality and compliance, empowering teams to create life-changing medications. This role leads impactful training initiatives, enhances operational integrity, and fosters continuous improvement. At Empower Pharmacy, we are committed to improving lives through innovative, affordable treatments and transforming patient care.
Duties and Responsibilities
Leads and empowers the Quality Training team, driving excellence in training delivery, fostering a collaborative and high-performance team culture, and championing growth and advancement opportunities for all members. Implements comprehensive Quality Training programs to ensure adherence to United States Pharmacopeia (USP) standards, Good Documentation Practices, Current Good Manufacturing Practices (cGMP) and Occupational Safety and Health Administration Food and Drug Administration and state regulations. Leads regular audits and inspections of Quality Training documentation to ensure compliance with Standard Operating Procedures and regulatory requirements, identifies improvement areas, drives corrective actions, and continuously evaluates and adjusts the program to address training gaps. Collaborates with cross-functional teams to ensure compliance with quality standards, product safety, and regulations while consulting with Enterprise Training to conduct training needs analyses, assess requirements, determine appropriate training, and oversee its execution. Supports Enterprise Training in developing training materials and collaborates with Subject Matter Experts to create training resources, including On-The-Job training, Work Instructions, and Job Aids. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Knowledge and Skills
Exhibits strong leadership, problem-solving, and interpersonal communication skills, with the ability to foster collaboration across teams, drive continuous improvement, and adapt to evolving regulatory requirements. Demonstrates expertise in quality management systems, regulatory frameworks such as cGMP and USP standards, and proficiency with documentation and auditing tools. Key Competencies Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions. Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Resourcefulness: Secures and deploys resources effectively and efficiently. Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Ensures Accountability: Holds self and others accountable to meet commitments and objectives. Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations. Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Values People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth. Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce. Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service. Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care. Experience and Qualifications
Minimum of 5 years of experience in quality assurance, compliance, or training within the pharmaceutical or healthcare industry, with demonstrated proficiency in overseeing compounding operations and regulatory compliance required. Requires a Bachelor's degree in pharmacy, chemistry, biology, or a related scientific discipline. Certifications such as Certified Quality Auditor; Certified Quality Improvement Associate; Certified Manager of Quality/Organizational Excellence; Regulatory Affairs Certification; and Certified Pharmaceutical Good Manufacturing Practices Professional are preferred.
Benefits
We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/