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Pipe Recruit

Fidessa Support Specialist

Pipe Recruit, Jersey City, New Jersey, United States, 07390

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About the job Fidessa Support Specialist

Job Title:

Fidessa Support Specialist (L2) Equity Trading

Location:

Hybrid/Onsite (NJ/NY/TX/FL) Job Type:

C2C / Contract

About the Role:

Join a dynamic trading support team as a

Fidessa L2 Specialist , providing critical functional and technical support for

Equity Principal Trading and Cash Desks . Youll be the go-to expert for troubleshooting trade flows, resolving issues, and ensuring seamless operations for traders using the

Fidessa platform .

This is a

hands-on, fast-paced role

ideal for someone with deep Fidessa expertise, equity market knowledge, and a passion for problem-solving in high-pressure environments.

Key Responsibilities:

Technical Support:

Troubleshoot and resolve

Fidessa trade flow issues

(order routing, execution, booking). Provide

functional support

to traders and sales teams. Document, track, and escalate incidents as needed. Trade Desk Enablement:

Support

dealer-to-client (D2C) electronic trading

workflows. Collaborate with IT and development teams for issue resolution. Process Improvement:

Maintain detailed logs of issues and resolutions. Identify recurring problems and suggest long-term fixes. Must-Have Qualifications:

5+ years of hands-on Fidessa experience

(non-negotiable). Strong knowledge of

equity markets

(cash equities, order types, trading workflows). Proven experience in

L2 application support

(financial services preferred). Ability to thrive in a

high-pressure trading environment

(quick decision-making). PMP or equivalent certification

(project management skills a plus).

Nice-to-Have (Preferred but Not Required):

Bachelors degree in

Finance, Computer Science, or related field . Previous experience in

investment banking, hedge funds, or sell-side trading .