King County
Learn how Metro connects you with what matters. The Safety, Security, and Quality Assurance (SSQA) Division is on the lookout for two detail‑driven, proactive professionals to step into the role of Transit Administrative Support Specialist III (TASS III). If you bring strong office administration experience, sound judgment, and a sharp eye for accuracy, this is your opportunity to make a meaningful impact behind the scenes of a vital public service.
The SSQA Division’s mission is to provide leadership and the highest level of support and customer focus to continuously improve Metro’s safety culture and security practices to protect Metro employees, patrons and the communities we serve from harm. SSQA’s dynamic and diverse team of professionals oversee multiple lines of business, each contributing to the division’s overarching goal of ensuring a safe, secure, and supportive transit environment.
This is an exciting time to work at King County Metro Transit. We serve the fastest‑growing transit market in the nation, enjoy a 93% customer satisfaction rate, and are creating an array of innovative mobility services for our riders. We are also building a zero‑emission bus fleet and operating our region's light‑rail system.
This recruitment will be used to fill one Career Service TASS III position and one term‑limited temporary (TLT)/special duty assignment (SDA) TASS III position with an anticipated duration through December 2027, with the possibility of extension.
Applicants will apply equity and social justice principles daily, exemplifying shared values, behaviors, and practices to all aspects of work.
Responsibilities
Maintain confidential manual and automated records including personnel files, contract timelines, payroll, and PeopleSoft HR data including hire dates, probation timelines, automatic step increases, and temporary staff.
Manage employee data updates and personnel actions, ensuring accurate processing, tracking, and compliance with organizational policies.
Provide document management including maintaining Master Files and program contracts, scanning personnel records into Laserfiche, and ensuring proper retention schedules and established naming conventions are followed.
Process in‑office mail, order supplies, receive packages, and distribute them.
Track FMLA/KCFML/Paid Parental Leave usage and time balances; track and record attendance; maintain disciplinary action records as required in compliance with negotiated labor agreements; safeguard confidential information relating to terminations, discipline, drug testing, and other personnel actions.
Manage office supplies, gear, and asset inventory; oversee surplus distribution and leased equipment coordination; process shoe vouchers in alignment with labor agreements.
Be responsible for purchasing, records entry, and reconciliation of P‑card transactions processed through Oracle iExpense.
Process mail by retrieving, opening, sorting, and attaching related documents for distribution.
Create and maintain a variety of spreadsheets, databases, and reports for specialized information.
Develop and maintain lists of active projects, contracts, purchase agreements, or other program‑specific information, process, and track invoices for payment.
Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; prepare and distribute hearing summaries in compliance with negotiated labor agreements.
Perform timekeeping and payroll functions, ensuring accurate processing and auditing.
Plan and coordinate special programs, recognition awards, and promotional events, such as Transportation Safety Institute (TSI) hosting and Safety Award Program.
Serve as a primary point of contact for staff with questions on County and Transit Division policies, procedures, and processes. Disseminate information on changing policies, processes, and procedures.
Other duties as assigned.
Minimum Qualifications
A minimum of two years’ experience providing progressively responsible, independent administrative support for a group or team of professional, technical, or management staff OR an equivalent combination of education and experience that demonstrates the necessary skills, knowledge, and abilities required to perform the work.
Experienced in payroll processing operations and legal requirements, with the ability to quickly learn and utilize payroll and timekeeping software applications.
Proficient in oral and written communication, including drafting, proofreading, editing, and finalizing a variety of business and technical documents with attention to grammar, punctuation, and spelling.
Skilled in maintaining strict confidentiality and handling sensitive data and information, using initiative and sound judgment to prioritize and manage confidential requests and inquiries involving internal and external stakeholders.
Consistently punctual and dependable with a strong attendance record; able to work independently, exercise good judgment, take personal responsibility, and demonstrate organized and proactive problem‑solving and research skills.
Detail‑oriented with strong analytical skills including data entry, verification, and error reconciliation.
Efficiently produces work under tight deadlines, multitasks effectively amidst frequent interruptions, and manages competing priorities with sensitivity and composure under pressure.
Demonstrated ability to adapt in dynamic, ambiguous environments while managing high volumes of diverse tasks, multitasking under pressure, and maintaining accuracy and attention to detail.
A well‑developed understanding of equity and social justice principles and/or supporting projects that integrate equity and social justice into program design and workplace culture.
Proven ability to build respectful, cooperative, and equitable relationships with diverse colleagues, stakeholders, and customers using tact and diplomacy.
Demonstrated ability to work effectively both independently and in a team setting encouraging open communication, collaboration, and positive professional relationships.
Proficient in leveraging technology tools, including skilled in Microsoft Office Word, SharePoint, Excel, PowerPoint, Outlook, and digital document management systems such as Laserfiche, DocuSign, and Acrobat.
Desired Qualifications (not required)
Knowledge of King County Family and Medical Leave, Family and Medical Leave Act, and other HR leave statuses and general human resources processes and procedures.
Experience working with union representatives, tracking grievance deadlines, and maintaining confidentiality.
Familiarity and experience with King County policies and procedures.
Expert proficiency with PeopleSoft, or similar payroll and time‑keeping software.
Experience with Oracle EBS, or similar financial and procurement software.
Who may apply All qualified candidates including current King County employees and the general public.
How to apply and Selection Process If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Talent Advisor, Sarah Ottele at sottele@kingcounty.gov.
Required Application Materials
An online King County application updated with accurate contact information and relevant work history with job duties going back at least 10 years (or more, if necessary).
Completed supplemental questions answered thoroughly and accurately.
A cover letter no longer than 2 pages which expresses your interest in this specific position and outlines how your experience and skills align with this position’s qualifications.
Position Details This position is non‑exempt from the provisions of the Fair Labor Standards Act and is overtime‑eligible. Employees are paid on a bi‑weekly schedule, every other Thursday.
Work Schedule Details Typical work hours are comprised of a 40‑hour workweek, Monday through Friday.
Work Location Details The administrative support team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. Beginning January 2026, the onsite requirement will be 3 days a week, subject to business needs. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department’s hybrid environment. Employees will be provided with a County‑issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
Classification / Job Code / Grade / Union Transit Admin Support Specialist III / 421801 / 45 / C2 – PROTEC17-Transit Admin Support
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
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The SSQA Division’s mission is to provide leadership and the highest level of support and customer focus to continuously improve Metro’s safety culture and security practices to protect Metro employees, patrons and the communities we serve from harm. SSQA’s dynamic and diverse team of professionals oversee multiple lines of business, each contributing to the division’s overarching goal of ensuring a safe, secure, and supportive transit environment.
This is an exciting time to work at King County Metro Transit. We serve the fastest‑growing transit market in the nation, enjoy a 93% customer satisfaction rate, and are creating an array of innovative mobility services for our riders. We are also building a zero‑emission bus fleet and operating our region's light‑rail system.
This recruitment will be used to fill one Career Service TASS III position and one term‑limited temporary (TLT)/special duty assignment (SDA) TASS III position with an anticipated duration through December 2027, with the possibility of extension.
Applicants will apply equity and social justice principles daily, exemplifying shared values, behaviors, and practices to all aspects of work.
Responsibilities
Maintain confidential manual and automated records including personnel files, contract timelines, payroll, and PeopleSoft HR data including hire dates, probation timelines, automatic step increases, and temporary staff.
Manage employee data updates and personnel actions, ensuring accurate processing, tracking, and compliance with organizational policies.
Provide document management including maintaining Master Files and program contracts, scanning personnel records into Laserfiche, and ensuring proper retention schedules and established naming conventions are followed.
Process in‑office mail, order supplies, receive packages, and distribute them.
Track FMLA/KCFML/Paid Parental Leave usage and time balances; track and record attendance; maintain disciplinary action records as required in compliance with negotiated labor agreements; safeguard confidential information relating to terminations, discipline, drug testing, and other personnel actions.
Manage office supplies, gear, and asset inventory; oversee surplus distribution and leased equipment coordination; process shoe vouchers in alignment with labor agreements.
Be responsible for purchasing, records entry, and reconciliation of P‑card transactions processed through Oracle iExpense.
Process mail by retrieving, opening, sorting, and attaching related documents for distribution.
Create and maintain a variety of spreadsheets, databases, and reports for specialized information.
Develop and maintain lists of active projects, contracts, purchase agreements, or other program‑specific information, process, and track invoices for payment.
Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; prepare and distribute hearing summaries in compliance with negotiated labor agreements.
Perform timekeeping and payroll functions, ensuring accurate processing and auditing.
Plan and coordinate special programs, recognition awards, and promotional events, such as Transportation Safety Institute (TSI) hosting and Safety Award Program.
Serve as a primary point of contact for staff with questions on County and Transit Division policies, procedures, and processes. Disseminate information on changing policies, processes, and procedures.
Other duties as assigned.
Minimum Qualifications
A minimum of two years’ experience providing progressively responsible, independent administrative support for a group or team of professional, technical, or management staff OR an equivalent combination of education and experience that demonstrates the necessary skills, knowledge, and abilities required to perform the work.
Experienced in payroll processing operations and legal requirements, with the ability to quickly learn and utilize payroll and timekeeping software applications.
Proficient in oral and written communication, including drafting, proofreading, editing, and finalizing a variety of business and technical documents with attention to grammar, punctuation, and spelling.
Skilled in maintaining strict confidentiality and handling sensitive data and information, using initiative and sound judgment to prioritize and manage confidential requests and inquiries involving internal and external stakeholders.
Consistently punctual and dependable with a strong attendance record; able to work independently, exercise good judgment, take personal responsibility, and demonstrate organized and proactive problem‑solving and research skills.
Detail‑oriented with strong analytical skills including data entry, verification, and error reconciliation.
Efficiently produces work under tight deadlines, multitasks effectively amidst frequent interruptions, and manages competing priorities with sensitivity and composure under pressure.
Demonstrated ability to adapt in dynamic, ambiguous environments while managing high volumes of diverse tasks, multitasking under pressure, and maintaining accuracy and attention to detail.
A well‑developed understanding of equity and social justice principles and/or supporting projects that integrate equity and social justice into program design and workplace culture.
Proven ability to build respectful, cooperative, and equitable relationships with diverse colleagues, stakeholders, and customers using tact and diplomacy.
Demonstrated ability to work effectively both independently and in a team setting encouraging open communication, collaboration, and positive professional relationships.
Proficient in leveraging technology tools, including skilled in Microsoft Office Word, SharePoint, Excel, PowerPoint, Outlook, and digital document management systems such as Laserfiche, DocuSign, and Acrobat.
Desired Qualifications (not required)
Knowledge of King County Family and Medical Leave, Family and Medical Leave Act, and other HR leave statuses and general human resources processes and procedures.
Experience working with union representatives, tracking grievance deadlines, and maintaining confidentiality.
Familiarity and experience with King County policies and procedures.
Expert proficiency with PeopleSoft, or similar payroll and time‑keeping software.
Experience with Oracle EBS, or similar financial and procurement software.
Who may apply All qualified candidates including current King County employees and the general public.
How to apply and Selection Process If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Talent Advisor, Sarah Ottele at sottele@kingcounty.gov.
Required Application Materials
An online King County application updated with accurate contact information and relevant work history with job duties going back at least 10 years (or more, if necessary).
Completed supplemental questions answered thoroughly and accurately.
A cover letter no longer than 2 pages which expresses your interest in this specific position and outlines how your experience and skills align with this position’s qualifications.
Position Details This position is non‑exempt from the provisions of the Fair Labor Standards Act and is overtime‑eligible. Employees are paid on a bi‑weekly schedule, every other Thursday.
Work Schedule Details Typical work hours are comprised of a 40‑hour workweek, Monday through Friday.
Work Location Details The administrative support team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. Beginning January 2026, the onsite requirement will be 3 days a week, subject to business needs. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department’s hybrid environment. Employees will be provided with a County‑issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.
Classification / Job Code / Grade / Union Transit Admin Support Specialist III / 421801 / 45 / C2 – PROTEC17-Transit Admin Support
King County is an Equal Employment Opportunity (EEO) Employer. No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
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