Supervisor, Phlebotomy

Summary Responsible for managing expected workflow in all areas. Maintains and monitors phlebotomy collection and expectations to include safety, accuracy and response/result times. Does this position require Patient Care? Yes Essential Functions -Develops a qualified in-office and mobile phlebotomy team and ensures team that meets all regulatory requirements. -Manages direct report staff to include scheduling, interviewing, evaluating job performance, performance evaluations, competencies, continuing education, maintaining employee files, time keeping and attendance, corrective action, participating with Manager in staff meetings. -In conjunction with managers is responsible for the implementation and maintenance of all policies and procedures required by hospital, laboratory, and any governing regulatory agencies to assure the ongoing safe and efficient daily operation of phlebotomy services. Supports and monitors customer, and employee service expectations. -Collects and provides all department quality data indicators to the Laboratory Quality Assurance department or other entities required.

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in phlebotomy 3-5 years required and Supervisory experience 1-2 years preferred Knowledge, Skills and Abilities - In depth knowledge of phlebotomy regulatory requirements. - Proficient with statistical and computer productivity software (i.e. Word, Excel, etc.). - Strong communication skills. - Demonstrated organizational skills. - Strong attention to detail. - Demonstrated training skills.

Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.