Rutgers University
Accounting Assistant I (Student Refund Processing)
Rutgers University, New Brunswick, New Jersey, us, 08933
Position Details
Position Information
Recruitment/Posting Title
Accounting Assistant I (Student Refund Processing)
Job Category URA-AFT Administrative
Department UFA-Student Accg, Billing&Cash
Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a
top 100 best large employer
in America,
Rutgers' commitment to its employees
includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. University Finance and Administration (UFA) advances Rutgers' strategic priorities through the management of all central financial, administrative, and student information systems and processes. We supply the university's financial community the professional guidance, services, tools, and information needed to make the informed decisions that contribute to Rutgers' standing as an academic, health, and research powerhouse. We are deeply committed to our
guiding principles and the core values
that are critical for the long-term strategic growth of our division and the university. For more information, please visit
https://finance.rutgers.edu/ .
Posting Summary Rutgers, The State University of New Jersey, is seeking an Accounting Assistant I for the Student Accounting, Billing, and Cashier Services (Student ABC) unit within the Enrollment and Student Finance. Reporting to the Supervisor - Student Refunds and Compliance, the Accounting Assistant I is responsible for processing student refunds, financial reconciliation, ensuring compliance with federal regulations, and providing exceptional customer service related to student accounts for both Rutgers -New Brunswick and Rutgers-Health. This position plays a critical role in ensuring the accuracy, compliance, and timeliness of refund transactions and supports a broad range of financial aid, federal loan, and regulatory processes.
Among the key duties of this position are the following:
Processes and verifies student refunds, ensuring accuracy, completeness, and compliance with university policies and federal regulations. Analyzes student accounts, financial aid disbursements, and third-party payments to determine appropriate refund amounts. Reconciles financial discrepancies and prepares reports for internal and external audits. Collaborates with One Stop Student Services, Financial Aid, University Enrollment Services, Accounts Payable, and campus partners to streamline refund processes and resolve system issues. Provides guidance to students regarding refunds, loan exit counseling, TAG adjustments, and financial holds. Manages legal and collections processes, including bankruptcy claims, judgment accounts, and external agency coordination. Maintains confidentiality of student and borrower information in compliance with federal and university regulations. Promotes financial literacy and assists students with understanding their financial obligations and options.
FLSA Nonexempt
Grade 04
Salary Details
Minimum Salary 59893.480
Mid Range Salary 73909.480
Maximum Salary 87925.480
Offer Information
Benefits
Position Status Full Time
Working Hours
Standard Hours 37.50
Daily Work Shift
Work Arrangement
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications Minimum Education and Experience
Bachelor's degree plus two (2) years of relevant experience. or an equivalent combination of education and/or experience. Certifications/Licenses
Required Knowledge, Skills, and Abilities
Experience in accounting, finance, or related fields. Knowledge of federal and state regulations related to Title IV/VII financial aid, consumer credit, NJ State Escheatment, GAAP, FERPA, GLBA, UDAAP, and Red Flag Rules. Proficiency in mainframe and PC-based data systems. Strong verbal and written communication skills. Excellent customer service and interpersonal skills, with the ability to remain professional in high-pressure situations. Proven ability to manage multiple priorities, meet deadlines, and adapt to changing demands. Strong analytical, quantitative, and problem-solving skills with attention to detail. High level of integrity, discretion, and professionalism in handling sensitive or confidential information. Demonstrated ability to work independently and collaboratively as part of a team. Commitment to respectful, accountable, and service-oriented conduct in all interactions.
Preferred Qualifications
Bilingual proficiency. Working knowledge of Tableau or similar reporting tools. Prior experience with student accounts and billing operations.
Equipment Utilized
Rutgers RUTAMIN IMS/SAR, FAMS, Banner, Banner Report Creation, Various Collection Third Party Payment/Refund Gateways, Oracle/PeopleSoft, Microsoft Office Suite, Heartland ECSI.
Physical Demands and Work Environment
Special Conditions
Posting Details Posting Number 25ST2134
Posting Open Date 10/10/2025
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Busch (RU-New Brunswick)
City Piscataway
State NJ
Location Details
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Job Category URA-AFT Administrative
Department UFA-Student Accg, Billing&Cash
Overview Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. Ranked in 2022 by Forbes as a
top 100 best large employer
in America,
Rutgers' commitment to its employees
includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. University Finance and Administration (UFA) advances Rutgers' strategic priorities through the management of all central financial, administrative, and student information systems and processes. We supply the university's financial community the professional guidance, services, tools, and information needed to make the informed decisions that contribute to Rutgers' standing as an academic, health, and research powerhouse. We are deeply committed to our
guiding principles and the core values
that are critical for the long-term strategic growth of our division and the university. For more information, please visit
https://finance.rutgers.edu/ .
Posting Summary Rutgers, The State University of New Jersey, is seeking an Accounting Assistant I for the Student Accounting, Billing, and Cashier Services (Student ABC) unit within the Enrollment and Student Finance. Reporting to the Supervisor - Student Refunds and Compliance, the Accounting Assistant I is responsible for processing student refunds, financial reconciliation, ensuring compliance with federal regulations, and providing exceptional customer service related to student accounts for both Rutgers -New Brunswick and Rutgers-Health. This position plays a critical role in ensuring the accuracy, compliance, and timeliness of refund transactions and supports a broad range of financial aid, federal loan, and regulatory processes.
Among the key duties of this position are the following:
Processes and verifies student refunds, ensuring accuracy, completeness, and compliance with university policies and federal regulations. Analyzes student accounts, financial aid disbursements, and third-party payments to determine appropriate refund amounts. Reconciles financial discrepancies and prepares reports for internal and external audits. Collaborates with One Stop Student Services, Financial Aid, University Enrollment Services, Accounts Payable, and campus partners to streamline refund processes and resolve system issues. Provides guidance to students regarding refunds, loan exit counseling, TAG adjustments, and financial holds. Manages legal and collections processes, including bankruptcy claims, judgment accounts, and external agency coordination. Maintains confidentiality of student and borrower information in compliance with federal and university regulations. Promotes financial literacy and assists students with understanding their financial obligations and options.
FLSA Nonexempt
Grade 04
Salary Details
Minimum Salary 59893.480
Mid Range Salary 73909.480
Maximum Salary 87925.480
Offer Information
Benefits
Position Status Full Time
Working Hours
Standard Hours 37.50
Daily Work Shift
Work Arrangement
Union Description URA-AFT Administrative
Payroll Designation PeopleSoft
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications Minimum Education and Experience
Bachelor's degree plus two (2) years of relevant experience. or an equivalent combination of education and/or experience. Certifications/Licenses
Required Knowledge, Skills, and Abilities
Experience in accounting, finance, or related fields. Knowledge of federal and state regulations related to Title IV/VII financial aid, consumer credit, NJ State Escheatment, GAAP, FERPA, GLBA, UDAAP, and Red Flag Rules. Proficiency in mainframe and PC-based data systems. Strong verbal and written communication skills. Excellent customer service and interpersonal skills, with the ability to remain professional in high-pressure situations. Proven ability to manage multiple priorities, meet deadlines, and adapt to changing demands. Strong analytical, quantitative, and problem-solving skills with attention to detail. High level of integrity, discretion, and professionalism in handling sensitive or confidential information. Demonstrated ability to work independently and collaboratively as part of a team. Commitment to respectful, accountable, and service-oriented conduct in all interactions.
Preferred Qualifications
Bilingual proficiency. Working knowledge of Tableau or similar reporting tools. Prior experience with student accounts and billing operations.
Equipment Utilized
Rutgers RUTAMIN IMS/SAR, FAMS, Banner, Banner Report Creation, Various Collection Third Party Payment/Refund Gateways, Oracle/PeopleSoft, Microsoft Office Suite, Heartland ECSI.
Physical Demands and Work Environment
Special Conditions
Posting Details Posting Number 25ST2134
Posting Open Date 10/10/2025
Special Instructions to Applicants
Regional Campus Rutgers University-New Brunswick
Home Location Campus Busch (RU-New Brunswick)
City Piscataway
State NJ
Location Details
Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Affirmative Action/Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement