Florida State Jobs
Dealer Assistance Specialist
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is seeking a motivated individual to serve as the Dealer Assistance Specialist for the Bureau of Dealer Services. As part of the Motor Field Operations team, you will be responsible for providing information and guidance to licensed dealers, regional offices, tax collector office staff, while providing operational administrative support. This work will involve: Researching, reviewing and analyzing applications and documentation for the issuance of dealer licenses, revocations, cancellations, titling and registrations. Serving as the primary contact for dealer licensing matters related to independent, wholesale, salvage, auctions, used and new recreational vehicle dealers and mobile home dealers. Processing records requests from dealers, law offices, courts and the public. Processing title application transactions based on policies and procedure for the issuance of Florida titles and/or registrations. Reviewing the filing of consumer complaints and researching to compile pertinent information such as dealer inquiry, customer records and vehicle records to predetermine jurisdiction for further investigation. Performing administrative tasks, such as maintaining files, composing correspondence and preparing reports. Maintaining inventory of office supplies and using MyFloridaMarketPlace (MFMP) to purchase new supplies. Preference will be given to candidates with the following: Experience using Microsoft Office Word and Excel Experience dealing with customer complaints or inquiries and working with the general public in a business and/or professional office setting Experience performing data entry and/or maintaining electronic databases Experience composing, drafting or preparing written correspondence Experience operating office equipment, to include a personal computer, copier, fax, multi-line telephone, printer and scanner Individuals who are bi-lingual (ability to speak and read the Spanish language) Job related requirements include: Have a drivers license Occasional day travel is required This position requires occasional heavy lifting. Applicants must be willing and able to move and lift boxes weighing up to 25 pounds. The elements of the selection process may include a skill assessment and/or oral interview. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) is seeking a motivated individual to serve as the Dealer Assistance Specialist for the Bureau of Dealer Services. As part of the Motor Field Operations team, you will be responsible for providing information and guidance to licensed dealers, regional offices, tax collector office staff, while providing operational administrative support. This work will involve: Researching, reviewing and analyzing applications and documentation for the issuance of dealer licenses, revocations, cancellations, titling and registrations. Serving as the primary contact for dealer licensing matters related to independent, wholesale, salvage, auctions, used and new recreational vehicle dealers and mobile home dealers. Processing records requests from dealers, law offices, courts and the public. Processing title application transactions based on policies and procedure for the issuance of Florida titles and/or registrations. Reviewing the filing of consumer complaints and researching to compile pertinent information such as dealer inquiry, customer records and vehicle records to predetermine jurisdiction for further investigation. Performing administrative tasks, such as maintaining files, composing correspondence and preparing reports. Maintaining inventory of office supplies and using MyFloridaMarketPlace (MFMP) to purchase new supplies. Preference will be given to candidates with the following: Experience using Microsoft Office Word and Excel Experience dealing with customer complaints or inquiries and working with the general public in a business and/or professional office setting Experience performing data entry and/or maintaining electronic databases Experience composing, drafting or preparing written correspondence Experience operating office equipment, to include a personal computer, copier, fax, multi-line telephone, printer and scanner Individuals who are bi-lingual (ability to speak and read the Spanish language) Job related requirements include: Have a drivers license Occasional day travel is required This position requires occasional heavy lifting. Applicants must be willing and able to move and lift boxes weighing up to 25 pounds. The elements of the selection process may include a skill assessment and/or oral interview. Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.