Hustle Notice Biz
Customer Account Representative
Department:
Comvox Co
Employment Type:
Full Time
Location:
Fort Worth, TX
Compensation:
$50,000 - $60,000 / year
Description
Job Description We are seeking a dedicated and customer-focused Customer Account Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our valued customers, ensuring their needs are met with professionalism and efficiency. You will be responsible for managing customer accounts, addressing inquiries, and providing product and service information.
Key Responsibilities
Responsibilities
Serve as the primary point of contact for customer inquiries and account management. Maintain accurate and up-to-date customer account information. Respond promptly and professionally to customer queries via phone, email, and chat. Assist customers in understanding our products and services, providing recommendations as needed. Resolve customer complaints and issues efficiently, escalating as necessary. Collaborate with internal teams to ensure customer needs are met and addressed. Skills, Knowledge and Expertise
Qualifications
High school diploma or equivalent; Bachelor's degree preferred. Proven experience in customer service or account management. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a fast-paced environment. Proficiency in Microsoft Office Suite and experience with CRM software. Benefits
Benefits
Competitive salary within the range of $50,000 - $60,000 per year. Opportunities for career growth and professional development. Comprehensive health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.
Department:
Comvox Co
Employment Type:
Full Time
Location:
Fort Worth, TX
Compensation:
$50,000 - $60,000 / year
Description
Job Description We are seeking a dedicated and customer-focused Customer Account Representative to join our dynamic team. In this role, you will serve as the primary point of contact for our valued customers, ensuring their needs are met with professionalism and efficiency. You will be responsible for managing customer accounts, addressing inquiries, and providing product and service information.
Key Responsibilities
Responsibilities
Serve as the primary point of contact for customer inquiries and account management. Maintain accurate and up-to-date customer account information. Respond promptly and professionally to customer queries via phone, email, and chat. Assist customers in understanding our products and services, providing recommendations as needed. Resolve customer complaints and issues efficiently, escalating as necessary. Collaborate with internal teams to ensure customer needs are met and addressed. Skills, Knowledge and Expertise
Qualifications
High school diploma or equivalent; Bachelor's degree preferred. Proven experience in customer service or account management. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a fast-paced environment. Proficiency in Microsoft Office Suite and experience with CRM software. Benefits
Benefits
Competitive salary within the range of $50,000 - $60,000 per year. Opportunities for career growth and professional development. Comprehensive health, dental, and vision insurance. Paid time off and holidays. Supportive and collaborative work environment.