American Express
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
This role is part of the Data Issue Management & Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management & Risk Monitoring function.
This role will support the leadership in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring experience in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.
Responsibilities:
Support the implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.
Continuous monitoring of data risks and emerging data issues across key finance datasets/reports.
Implement risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.
Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.
Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.
Partner with multiple groups e.g., Business process owners, Technologies, and Enterprise Data Governance.
Minimum Qualifications:
2 -5 years of experience in Finance and Controllership
Strong relationship skills and communication
Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.
Strong Excel, Power Point, and other technical skills.
Strong analytical and problem-solving skills.
Ability to collect business requirements and use them to guide implementation of a technical solution.
Familiarity with Agile (Rally/Jira) or SAFE project methodologies.
Preferred Qualifications:
Bachelor’s degree in finance, Business, Information Systems, or related field.
Prior experience with data quality programs
Familiarity with SQL
Good knowledge of Collibra
Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.
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