Caesars Entertainment
Market Engineer I-Bossier City
Caesars Entertainment, Bossier City, Louisiana, United States, 71111
JOB SUMMARY
The Engineer will assist with implementation of new systems and problem solve for all existing IT processes and systems. This position is on-site.
KEY JOB FUNCTIONS
Provide specialized technical problem solving and problem resolution skills
Work with management and Enterprise IT to resolve complex business, computer system and data communication problems
Install, upgrade and maintain gaming hardware & software products
Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to the I.T. Change Control Process
Administer and control updates/changes to production programs, files and databases
Recommend application design changes to management and Enterprise IT to maximize resources
Plan, schedule and load new versions of the Host Platform operating system and related vendor patches or temporary fixes as defined in the Product Support Agreement
Provide first- or second-level problem determination/ isolation and recovery support for Host Platform computer systems
Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research, system performance reports and problem resolutions to upper-management
Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters to achieve peak system performance
Administer systems and tools to analyze and secure computer system programs and data base files to comply with audit and regulatory requirements
Assist in the research, evaluation and support of new technologies (hardware and software) for ongoing productivity and resource improvements
Assists in planning by communicating with project / product teams, clients and vendors
Effectively contributes to the engineering process and roles as outlined in the HIT project management methodologies
Recommends changes for improved system implementations/modifications
Practices, and adheres to system management criteria and policies and procedures
EDUCATION and/or EXPERIENCE
Highschool diploma/GED required
Bachelor's degree in a computer science-related field or equivalent experience in multiple Host Platform technical support environment preferred
Technical Certifications recommended
About us At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
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KEY JOB FUNCTIONS
Provide specialized technical problem solving and problem resolution skills
Work with management and Enterprise IT to resolve complex business, computer system and data communication problems
Install, upgrade and maintain gaming hardware & software products
Plan and coordinate all hardware installations, changes and updates with vendors and users, adhering to the I.T. Change Control Process
Administer and control updates/changes to production programs, files and databases
Recommend application design changes to management and Enterprise IT to maximize resources
Plan, schedule and load new versions of the Host Platform operating system and related vendor patches or temporary fixes as defined in the Product Support Agreement
Provide first- or second-level problem determination/ isolation and recovery support for Host Platform computer systems
Analyze and recommend tools and service aids for system/network operation and problem determination. Report results from technical research, system performance reports and problem resolutions to upper-management
Collect and analyze system data for quality assurance of technical design and optimum system performance. Adjust system parameters to achieve peak system performance
Administer systems and tools to analyze and secure computer system programs and data base files to comply with audit and regulatory requirements
Assist in the research, evaluation and support of new technologies (hardware and software) for ongoing productivity and resource improvements
Assists in planning by communicating with project / product teams, clients and vendors
Effectively contributes to the engineering process and roles as outlined in the HIT project management methodologies
Recommends changes for improved system implementations/modifications
Practices, and adheres to system management criteria and policies and procedures
EDUCATION and/or EXPERIENCE
Highschool diploma/GED required
Bachelor's degree in a computer science-related field or equivalent experience in multiple Host Platform technical support environment preferred
Technical Certifications recommended
About us At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
#J-18808-Ljbffr