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Ventana Canyon Club and Lodge

Assistant Golf Professional

Ventana Canyon Club and Lodge, Tucson, Arizona, United States, 85718

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Assistant Golf Professional

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Ventana Canyon Club and Lodge .

The Assistant Golf Professional assists the Director of Golf in managing day‑to‑day golf operations of the facility. The position is responsible for assisting in administering all daily operations including facilitating sales, conducting golf lessons, assisting with merchandise, operating the POS system, and managing handicap and tee sheet applications. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all Members.

Responsibilities

Assists with associate training.

Assist in planning and conducting events and activities for ladies and men’s associations.

Prepares for all golf outings including coordinating scorecards, cart signs, rules sheets, favored sheets, pairing sheets, and hole assignments.

Assist in the creation of lesson plans and provide both individual and group instruction.

Administers all point‑of‑sales applications as it applies to green fee sales, merchandise sales, and member/guest billing.

Coordinates with the Accounting Department on all policy and procedure revisions and updates.

Assists in maintaining the overall appearance, attractiveness, and cleanliness of the golf shop, merchandise, and surrounding areas.

Handles special orders for members by placing orders with the Merchandise Manager.

Ensures that golf service standards are met and all operations run effectively and efficiently.

Incorporates safe work practices in job performance.

Reconciles daily tee sheets, performs check‑in, and receives payments from members and guests.

Resolves discrepancies such as duplicate charges and over/under payments.

Identifies and capitalizes on opportunities to serve customers’ needs for golf merchandise, equipment, or other special requests.

Enhances relationships with members through golf play, teaching, and club events.

Enforces pace of play.

Cleans shop displays, refolds merchandise, and checks in merchandise.

Maintains gift certificate procedures.

Benefits Free meals on duty, clothing allowance, PGA dues paid.

Skills / Abilities

Excellent communication and interpersonal skills.

Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.).

Education & Experience

High School Diploma or GED; six months of golf experience and/or training; or an equivalent combination of education and experience.

Associate’s degree or one year of related experience or training preferred.

Enrollment in the PGA Program.

Familiarity with Jonas POS, Chelsea Tee Time, and Golf Genius software is a plus.

Private club experience is a bonus.

Physical Requirements

Must be able to reach, bend, stoop, kneel, and lift up to 50 pounds.

Must be able to work under variable temperature conditions (extreme heat or cold, indoors/outdoors).

Prolonged periods of standing or walking.

Ventana Canyon is an equal‑opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, and local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Ventana Canyon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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