Sunrun Careers
Sr. Field Performance Technician (Talent Pool, Future)
Sunrun Careers, Corona, California, us, 92878
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
This is an evergreen job posting created to build candidate interest in preparation for when this position receives budget approval.
Overview The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.
Essential Duties and Responsibilities
Organize, lead, and maintain the warranty and service schedule.
Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
Assist with training and development for Field Service Technicians and Field Communications Technicians.
Lead regular meetings to align and train the local field service team on best practices.
Support the onboarding and training of new members of the field performance team.
Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
Assist with other tasks, including inspections and site audits when assigned.
Education and Experience 1 - 3 years of previous field construction or solar experience required.
PV design or PV electrical experience is preferred.
High School diploma is required.
License and Certification Requirements Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license.
Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required.
Skills and Competencies
Knowledge of the NEC and applicable codes and standards.
Motivated team player, looking to succeed.
Proven track record of excellent customer service.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Strong computer skills.
Electrical / PV Installation Knowledge: Working knowledge of current NEC codes, ability to interpret single line drawings and PV systems from roof to meter, knowledge of electrical principles as it pertains to solar interconnection/tie‑in and code, basic construction principles.
Safety: Adheres to company safety policies and procedures, identifies and reports safety hazards, encourages others to work safely.
Customer Service: Builds rapport, maintains relationships, remains tactful when communicating.
Results Driven: Meets deadlines and key metrics, works independently and as a team player, drives results in a fast paced, team based environment.
Problem Solving: Logical decision making and troubleshooting skills, escalates problems appropriately, takes ownership of issues or questions.
Physical Demands
Ability to transport materials and equipment up to 50 lbs frequently and up to 100 lbs with assistance.
Work on rooftops with various angles and surfaces requiring frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
Climb ladders and work in outdoor weather conditions including extreme heat, extreme cold, wet environment, and humidity.
Perform fine motor tasks requiring manipulation, grasping, and pinching.
Work within safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment; maintain balance on roofs and other areas of height.
Work in sun and low light conditions; walk on rafters, roof tiles, and roof shingles without damage; distinguish colors such as red, black, yellow, white, green; work in confined spaces such as attics, basements, and crawl spaces requiring kneeling and crouching; hear verbal commands and warnings; work with chemicals using appropriate protections.
Disclaimer This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Equal Opportunity Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
Recruiter Vanessa Christensen (vanessa.christensen1@sunrun.com)
Compensation Starting salary / wage for this opportunity: $28.20 to $37.60.
Compensation decisions will not be based on a candidate's salary history. You can learn more
here .
If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at
candidateaccommodations@sunrun.com .
Additional Information Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements.
#J-18808-Ljbffr
This is an evergreen job posting created to build candidate interest in preparation for when this position receives budget approval.
Overview The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.
Essential Duties and Responsibilities
Organize, lead, and maintain the warranty and service schedule.
Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
Assist with training and development for Field Service Technicians and Field Communications Technicians.
Lead regular meetings to align and train the local field service team on best practices.
Support the onboarding and training of new members of the field performance team.
Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
Assist with other tasks, including inspections and site audits when assigned.
Education and Experience 1 - 3 years of previous field construction or solar experience required.
PV design or PV electrical experience is preferred.
High School diploma is required.
License and Certification Requirements Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license.
Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required.
Skills and Competencies
Knowledge of the NEC and applicable codes and standards.
Motivated team player, looking to succeed.
Proven track record of excellent customer service.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Strong computer skills.
Electrical / PV Installation Knowledge: Working knowledge of current NEC codes, ability to interpret single line drawings and PV systems from roof to meter, knowledge of electrical principles as it pertains to solar interconnection/tie‑in and code, basic construction principles.
Safety: Adheres to company safety policies and procedures, identifies and reports safety hazards, encourages others to work safely.
Customer Service: Builds rapport, maintains relationships, remains tactful when communicating.
Results Driven: Meets deadlines and key metrics, works independently and as a team player, drives results in a fast paced, team based environment.
Problem Solving: Logical decision making and troubleshooting skills, escalates problems appropriately, takes ownership of issues or questions.
Physical Demands
Ability to transport materials and equipment up to 50 lbs frequently and up to 100 lbs with assistance.
Work on rooftops with various angles and surfaces requiring frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance.
Climb ladders and work in outdoor weather conditions including extreme heat, extreme cold, wet environment, and humidity.
Perform fine motor tasks requiring manipulation, grasping, and pinching.
Work within safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment; maintain balance on roofs and other areas of height.
Work in sun and low light conditions; walk on rafters, roof tiles, and roof shingles without damage; distinguish colors such as red, black, yellow, white, green; work in confined spaces such as attics, basements, and crawl spaces requiring kneeling and crouching; hear verbal commands and warnings; work with chemicals using appropriate protections.
Disclaimer This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Equal Opportunity Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth.
Recruiter Vanessa Christensen (vanessa.christensen1@sunrun.com)
Compensation Starting salary / wage for this opportunity: $28.20 to $37.60.
Compensation decisions will not be based on a candidate's salary history. You can learn more
here .
If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at
candidateaccommodations@sunrun.com .
Additional Information Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.
This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements.
#J-18808-Ljbffr