Energy Jobline ZR
Sr. Field Performance Technician (Talent Pool, Future) in Corona
Energy Jobline ZR, Corona, California, us, 92878
Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life.
Overview The Field Performance Technician is responsible for the management, scheduling, and completion of all service and warranty related work. The Technician must work independently and as a member of the Performance O&M team. This position interacts closely with the customers, Branch Manager, Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.
Essential Duties and Responsibilities
Organize, lead, and maintain the warranty and service schedule.
Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
Assist with training and development for Field Service Technicians and Field Communications Technicians.
Lead regular meetings to align and train the local field service team on best practices.
Support the onboarding and training of new members of the field performance team.
Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
Assist with other tasks including inspections and site audits when assigned.
Education and Experience
1-3 years of previous field construction or solar experience required.
PV design or PV electrical experience is preferred.
High School diploma required.
License and Certification Requirements
Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license.
Valid state or local Electrical Journeyman certification or license. Depending on state requirements an Electrical Journeyman certification or license may be required.
Skills and Competencies
Knowledge of NEC and applicable codes and standards.
Motivated team player, looking to succeed.
Proven track record of excellent customer service.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Strong computer skills.
Electrical/PV Installation Knowledge: Working knowledge of current NEC codes, ability to interpret single line drawings and PV systems from roof to meter, knowledge of interconnection and code, understanding of PV system operation, basic construction principles.
Safety: Adheres to company safety policies and procedures, ability to identify and report safety hazards, encourages safe work.
Customer Service: Establish rapport, build relationships, remain tactful.
Results Driven: Proven ability to meet deadlines and key metrics, works independently and as part of a team, drives results in a fast paced environment, assists teammates.
Problem Solving: Solid logical decision making and troubleshooting skills, takes ownership of issues, escalates to appropriate persons, follows up.
Physical Demands
Ability to transport materials and equipment up to 50 pounds frequently and up to 100 pounds with assistance.
Ability to work on rooftops with various angles and surfaces requiring bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, balance.
Ability to climb ladders.
Ability to work in outdoor weather conditions including noise, heat, cold, wet, humidity.
Ability to frequently utilize fine motor skills, including manipulation, grasping, pinching.
Ability to work within safe range of equipment such as ladders, fall protection harnesses and PPE.
Ability to work and maintain balance on roofs and other height areas.
Ability to work in sun and possibly low light conditions.
Ability to walk on rafters, roof tiles, shingles without damage.
Ability to distinguish colors such as red, black, yellow, white, green.
Ability to work in confined spaces such attics, basements, crawl spaces requiring kneeling and crouching.
Ability to hear verbal commands and warnings.
Ability to work with chemicals using appropriate protection.
Disclaimer This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not a comprehensive inventory of all duties and qualifications required.
Equal Opportunity Statement Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to citizenship, political activity or affiliation, marital status, ancestry, veteran status, expression, age or any other basis protected by law.
Recruiter: Vanessa Christensen – vanessa.christensen1@sunrun.com
Starting salary/wage for this opportunity: $28.20 to $37.60. Compensation decisions will not be based on a candidate's salary history.
If you need reasonable accommodation during the hiring process or to perform this role, please contact candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Learn more at EEO | Sunrun.
Apply by clicking the Apply button and following the application process.
#J-18808-Ljbffr
Overview The Field Performance Technician is responsible for the management, scheduling, and completion of all service and warranty related work. The Technician must work independently and as a member of the Performance O&M team. This position interacts closely with the customers, Branch Manager, Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.
Essential Duties and Responsibilities
Organize, lead, and maintain the warranty and service schedule.
Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
Assist with training and development for Field Service Technicians and Field Communications Technicians.
Lead regular meetings to align and train the local field service team on best practices.
Support the onboarding and training of new members of the field performance team.
Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
Assist with other tasks including inspections and site audits when assigned.
Education and Experience
1-3 years of previous field construction or solar experience required.
PV design or PV electrical experience is preferred.
High School diploma required.
License and Certification Requirements
Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license.
Valid state or local Electrical Journeyman certification or license. Depending on state requirements an Electrical Journeyman certification or license may be required.
Skills and Competencies
Knowledge of NEC and applicable codes and standards.
Motivated team player, looking to succeed.
Proven track record of excellent customer service.
Excellent verbal and written communication skills.
Excellent organizational and time management skills.
Strong computer skills.
Electrical/PV Installation Knowledge: Working knowledge of current NEC codes, ability to interpret single line drawings and PV systems from roof to meter, knowledge of interconnection and code, understanding of PV system operation, basic construction principles.
Safety: Adheres to company safety policies and procedures, ability to identify and report safety hazards, encourages safe work.
Customer Service: Establish rapport, build relationships, remain tactful.
Results Driven: Proven ability to meet deadlines and key metrics, works independently and as part of a team, drives results in a fast paced environment, assists teammates.
Problem Solving: Solid logical decision making and troubleshooting skills, takes ownership of issues, escalates to appropriate persons, follows up.
Physical Demands
Ability to transport materials and equipment up to 50 pounds frequently and up to 100 pounds with assistance.
Ability to work on rooftops with various angles and surfaces requiring bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, balance.
Ability to climb ladders.
Ability to work in outdoor weather conditions including noise, heat, cold, wet, humidity.
Ability to frequently utilize fine motor skills, including manipulation, grasping, pinching.
Ability to work within safe range of equipment such as ladders, fall protection harnesses and PPE.
Ability to work and maintain balance on roofs and other height areas.
Ability to work in sun and possibly low light conditions.
Ability to walk on rafters, roof tiles, shingles without damage.
Ability to distinguish colors such as red, black, yellow, white, green.
Ability to work in confined spaces such attics, basements, crawl spaces requiring kneeling and crouching.
Ability to hear verbal commands and warnings.
Ability to work with chemicals using appropriate protection.
Disclaimer This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not a comprehensive inventory of all duties and qualifications required.
Equal Opportunity Statement Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to citizenship, political activity or affiliation, marital status, ancestry, veteran status, expression, age or any other basis protected by law.
Recruiter: Vanessa Christensen – vanessa.christensen1@sunrun.com
Starting salary/wage for this opportunity: $28.20 to $37.60. Compensation decisions will not be based on a candidate's salary history.
If you need reasonable accommodation during the hiring process or to perform this role, please contact candidateaccommodations@sunrun.com.
Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Learn more at EEO | Sunrun.
Apply by clicking the Apply button and following the application process.
#J-18808-Ljbffr