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Rexel USA

Senior Inside Sales Representative

Rexel USA, Indianapolis, Indiana, us, 46262

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Company Description Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight regions under the banner names Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

Job Description We are looking for a Senior Inside Sales Rep to join our Rexel team in Indianapolis, IN.

Summary The Senior Inside Sales is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increasing profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.

What You’ll Do

Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.

Assist outside sales personnel by processing priority transactions.

Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.

Prospect for new accounts within a specified geographical territory.

Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers or more complex customers.

Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.

Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer’s purchasing cycle.

Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.

Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.

Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.

Perform other duties as assigned.

Qualifications

High School or GED – Required.

Ability to handle complex issues and problems.

Comprehensive product and application knowledge essential.

Positive, friendly, and helpful attitude with customers and sensitivity to their needs.

Customer‑oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.

Ability to prioritize and manage multiple tasks and deadlines.

Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.

Highly self‑motivated.

Familiar with Microsoft Office and relevant ERP systems and CRM tools.

Ability to work overtime as needed.

Disclaimer Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Physical Demands

Sit – must be able to remain in a stationary position at least 51% of time.

Walk – must be able to move about inside/outside office or work location 21% to 50% of time.

Use hands to finger, handle, or feel – operates a computer and other office machinery at least 51% of time.

Stoop, kneel, crouch, or crawl – must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/server closet up to 20% of time.

Climb or balance – must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment up to 20% of time.

Weight And Force Demands

Up to 10 pounds – frequently 21% to 50% of time.

Up to 25 pounds – frequently 21% to 50% of time.

Up to 50 pounds – occasionally up to 20% of time.

Working Environment

Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold occasionally up to 20% of time.

Exposed to electrical hazards; risk of electrical shock – none.

Handles or works with potentially dangerous equipment – occasionally up to 20% of time.

Travels to offsite locations – occasionally up to 20% of time.

Our Benefits Include

Medical, Dental, and Vision Insurance.

Life Insurance.

Short‑Term and Long‑Term Disability Insurance.

401(k) with Employer Match.

Paid vacation and sick time.

Paid company holidays plus flexible personal days per year.

Tuition Reimbursement.

Health & Wellness Programs.

Flexible Spending Accounts.

HSA Accounts.

Commuter Transit Benefits.

Additional optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance.

Employee Discount Programs.

Professional Training & Development Programs.

Career Advancement Opportunities – promotion from within.

Additional Information

Seniority level: Associate.

Employment type: Full‑time.

Industry: Wholesale.

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