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Capital One

Risk Manager- Change Experience

Capital One, Deerfield, Illinois, United States, 60063

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Risk Manager—Change Experience As a Manager in Capital One’s Anti-Money Laundering (AML) Program, you will be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role focuses on the human‑side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations.

Responsibilities

Manage key FIU projects and initiatives impacting investigation outcomes

Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools, and processes

Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training, and operationalization

Utilize active listening techniques across all levels to identify potential impacts, concerns, and gaps, ensuring all are appropriately documented, discussed, and considered

Create and participate in a team culture that is adaptive, inclusive, and customer focused

Qualifications Basic Qualifications:

Bachelor’s Degree or military experience

At least 3 years of Anti‑Money Laundering (AML) Compliance or Risk Management experience

At least 2 years of experience in Project or Process Management

At least 2 years of experience in Operations Management

Preferred Qualifications:

4+ years of Risk Management experience

3+ years of project or process management experience

PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti‑Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or equivalent

Location This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.

Salary

Chicago, IL: $132,800 – $151,600

McLean, VA: $146,100 – $166,700

Melville, NY: $159,400 – $181,900

New Orleans, LA: $132,800 – $151,600

Plano, TX: $132,800 – $151,600

Richmond, VA: $132,800 – $151,600

Riverwoods, IL: $132,800 – $151,600

Wilmington, DE: $132,800 – $151,600

Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Equal Opportunity Employer Capital One is an equal opportunity employer (EEO). We are committed to non‑discrimination in compliance with applicable federal, state, and local laws, the Americans with Disabilities Act, the Veterans Equal Opportunity Act, and other relevant laws. Applications are considered for qualified applicants with a criminal history in a manner consistent with applicable laws. For a full EEO statement, please refer to Capital One’s website.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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