Capital One
Risk Manager - Change Experience
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Risk Manager- Change Experience
role at
Capital One .
As a Manager in Capital One’s Anti-Money Laundering (AML) Program you'll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human-side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high impact FIU initiatives; driving accountability and on time delivery with a focus on people-centered continuous improvements and culture building activities.
Responsibilities
Manage key FIU projects and initiatives impacting investigation outcomes
Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes
Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization
Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered
Create and participate in a team culture that is adaptive, inclusive and customer focused
What We're Looking For
You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking.
You have a successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
You create energy and an environment that fosters trust, collaboration, and belonging
You possess excellent written and oral communication skills
Location This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.
Basic Qualifications
Bachelor’s Degree or military experience
At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience
At least 2 years of experience in Project or Process Management
At least 2 years of experience in Operations Management
Preferred Qualifications
4+ years of Risk Management experience
3+ years of project or process management experience
PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent
Compensation Annual salary ranges (full-time) vary by location.
Chicago, IL: $132,800 - $151,600
McLean, VA: $146,100 - $166,700
Melville, NY: $159,400 - $181,900
New Orleans, LA: $132,800 - $151,600
Plano, TX: $132,800 - $151,600
Richmond, VA: $132,800 - $151,600
Riverwoods, IL: $132,800 - $151,600
Wilmington, DE: $132,800 - $151,600
Equality, Diversity, and Inclusion Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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Risk Manager- Change Experience
role at
Capital One .
As a Manager in Capital One’s Anti-Money Laundering (AML) Program you'll be challenged and inspired by working with business partners and stakeholders to support investigators prepare for and adapt to change. This role will focus on the human-side of platform and process change within the FIU and will lead the organization through impactful changes utilizing strategies and tools that offer lasting results while minimizing disruptions to overall operations. You will provide governance and oversight with efficient tracking of high impact FIU initiatives; driving accountability and on time delivery with a focus on people-centered continuous improvements and culture building activities.
Responsibilities
Manage key FIU projects and initiatives impacting investigation outcomes
Develop tools and strategies to assess and facilitate the integration of changes across all impacted FIU business units, investigator platforms, tools and processes
Coordinate change activities across multiple teams and functions to ensure alignment and successful delivery through communication, training and operationalization
Utilize active listening techniques across all levels to identify potential impacts, concerns and gaps to ensure all are appropriately documented, discussed and considered
Create and participate in a team culture that is adaptive, inclusive and customer focused
What We're Looking For
You are a critical thinker who seeks to understand the business, its processes, risks and overall control environment
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, seek understanding, and challenge conventional thinking.
You have a successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
You create energy and an environment that fosters trust, collaboration, and belonging
You possess excellent written and oral communication skills
Location This role is hybrid, where you will be expected to spend about half of your working time in the office and half working virtually.
Basic Qualifications
Bachelor’s Degree or military experience
At least 3 years of Anti-Money Laundering (AML) Compliance or Risk Management experience
At least 2 years of experience in Project or Process Management
At least 2 years of experience in Operations Management
Preferred Qualifications
4+ years of Risk Management experience
3+ years of project or process management experience
PROSCi Change Management Certification, Certified Regulatory Compliance Manager (CRCM) Certification, Association of Certified Anti-Money Laundering Specialist (ACAMS) certification, or Certified Risk Professional or its equivalent
Compensation Annual salary ranges (full-time) vary by location.
Chicago, IL: $132,800 - $151,600
McLean, VA: $146,100 - $166,700
Melville, NY: $159,400 - $181,900
New Orleans, LA: $132,800 - $151,600
Plano, TX: $132,800 - $151,600
Richmond, VA: $132,800 - $151,600
Riverwoods, IL: $132,800 - $151,600
Wilmington, DE: $132,800 - $151,600
Equality, Diversity, and Inclusion Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
#J-18808-Ljbffr